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Chester’s Chicken in Love’s Country Store 384_Greenville_IL is a leading quick-service restaurant (QSR) concept, with over 1,300 active franchised and licensed locations and over 50 years of proven success. Chester’s offers high quality, great-tasting fried chicken in convenience stores, truck stops and supermarkets. Chester’s specially marinated chicken is double breaded using an old family recipe. Chester’s menu includes bone-in chicken, super tenders, bites, sandwiches and potato wedges as well as home-style sides, dipping sauces and desserts.
Address and Contact Information
Address: 1900 S State St 127, Greenville, IL 62246
Phone: (618) 664-9287
Website: https://www.chesterschicken.com/locations/il/greenville/1900-s-state-st-127
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Reviews
Kc Chandler
Come on Chester’s!!!!! Potatoes and gravy???? Potatoes were fine but the gravy was water with a teaspoon of gravy added to it….disgusting! No vegetables, no gizzards, no variety here and minimal Chicken choices.
You guys need to audit this store and make it worth visiting. The only good thing was the price….but …not for what you get!
… moreYou guys need to audit this store and make it worth visiting. The only good thing was the price….but …not for what you get!
— “Muskrat Steve” —
Not good service. I know it’s a fast food place inside of a gas station so I leave my review with that still in mind but man, each time I’ve tried to get food here there’s always some issue. I’ve had sandwiches that are dry and the temperature of coming out of the fridge. I’ve had issues where they don’t have what I’m ordering because their equipment is malfunctioning and the staff almost always has an unwelcoming attitude. I drive for a loving and visit many truck stops and this is my least favorite one to stop at. Bad service here for food means I’m more likely to get fuel and other services done elsewhere as well. Management needs to get their food services together because it’s really not difficult to make fried chicken or sandwiches.
… moreKimberly Wilke
Chicken tenders are over cooked. The man at Chester’s was rude and did not say anything except What do you want. I should have went over to subway at least their employees were super nice.
… moreTHE OLD WOLF
I ordered a chicken wings from this restaurant and literally it was the worst chicken wings I’ve ever eaten! Smells bad and taste like it was prepared for a long time ago!
I do not recommend anyone to order it unless they make some improvement on the quality! And here I want to mention that it wasn’t the first time the restaurant disappointed me in a different location!.
… moreI do not recommend anyone to order it unless they make some improvement on the quality! And here I want to mention that it wasn’t the first time the restaurant disappointed me in a different location!.
Desirae
There was one person in front of us and we had to wait for 10 minutes. It’s 12pm lunch time and apparently they don’t have nuggets and don’t have any dark meat thighs or drumsticks. We ask okay how long to wait while you drop some fresh ones. They ran out of everything as the guy is frying chicken.
… moreLife’s Good
Located inside of Love’s gas station friendly employees great covered distancing food hot fresh definitely stop again
… moreAngie Hull
Was patiently waiting in line and lady decided to help someone that had just walked in, making a rude comment about me moving. If this is the way you treat your customers, you must not need my business, so I moved right out the door. No wonder they weren’t busy!
… moreKrista Gallahue
Worst experience EVER at a Chester’s Chicken. The guy behind the counter acted like he was mad just because we wanted an order. When he gave me my order and asked if there was anything else he had an attitude even than about it. All I wanted was the 2 piece meal with fries as the side and I got a whole 4 fries total!!!! If he hates his job that much he should go find somewhere else to work where he doesn’t have to deal with people. I work customer service for over 20 years and never have I seen such attitude as I did tonight.
… moreSunny Sohal
3 Feb 2025 7:45 pm – Terrible Customer Service – Extremely Rude Staff
I stopped by Chester’s at Love’s Travel Stop in Greenville, IL and had one of the worst customer service experiences. I ordered three chicken thighs and simply asked if ranch was extra. The middle-aged lady at the counter (around 45-50 years old) got extremely offended by my question. When I asked if all locations charge extra or just this one, she rudely snapped, “Only my location,” and then aggressively asked, “You wanna buy or not?”
I calmly told her I was just asking for clarification, but instead of answering politely, she started yelling at me to leave! Another employee ( with braids) tried to step in, but I told him I was addressing her, not him. Eventually, a manager/supervisor came and took her inside while she continued screaming and acting unprofessional.
If you can’t respect customers or answer a simple question without losing your temper, maybe customer service isn’t the right job for you. If she was having a bad day, that’s no excuse to yell at paying customers. Absolutely unacceptable behavior.
… moreI stopped by Chester’s at Love’s Travel Stop in Greenville, IL and had one of the worst customer service experiences. I ordered three chicken thighs and simply asked if ranch was extra. The middle-aged lady at the counter (around 45-50 years old) got extremely offended by my question. When I asked if all locations charge extra or just this one, she rudely snapped, “Only my location,” and then aggressively asked, “You wanna buy or not?”
I calmly told her I was just asking for clarification, but instead of answering politely, she started yelling at me to leave! Another employee ( with braids) tried to step in, but I told him I was addressing her, not him. Eventually, a manager/supervisor came and took her inside while she continued screaming and acting unprofessional.
If you can’t respect customers or answer a simple question without losing your temper, maybe customer service isn’t the right job for you. If she was having a bad day, that’s no excuse to yell at paying customers. Absolutely unacceptable behavior.
David Brooks
The place was dirty. The chicken very overcooked. I could not tell my watery mashed potatoes from the gravy. Please avoid this location.
… more