Astar ACM
Outstanding service. The owner opened his doors 30 minutes before they officially open so that we could go in, cool off and rest. Food was very abundant and good. A hole in the wall mom and pop joint that has been in business for 30 years. If you get a chance to stop in I would recommend it. Be sure and check out the album collection decorating the walls!
… moreKD Ditsch
My only regret is that I didn’t have room to try anything from the dessert case.
Food was delicious – “shack steak” w/ boiled red potatoes instead of fries.
Highly recommend, just a couple minutes off I-20 exit and has dualie/trailer parking in rear.
… moreJennifer Davis
Me and my husband decided to try Cheniere Shack for the first time. Let me tell you, I was utterly disappointed. We waited 5 mins to get asked what drinks we wanted. After that the server was not back. Then I received my food. Smothered chicken. How hard is it to mess that up right? When we received our order my chicken was so thin, over cooked and absolutely no flavor. Now mind you it came with a small side salad and I added a sweet potato because who what’s fry’s with an entree. We called the server over to tell them I was not happy with my tiny, flat, dry and flavorless chicken. As she should she called the manager over who said she will be glad to take the chicken off. By this time I had eaten about 5 bites of my lettuce and cheese with ranch and finished my sweet potato’s and processed to eat 5 of my husband’s shrimp. Now the shrimp were great. We get our ticket and there is a 7$ charge and a 2 dollar charge. We ask for the manager again to ask why the charge. She said because I took of the chicken but you had a salad and sweet potato. $9 for a salad and potato people. I was so shell shocked we will not be back.
… moreWanda Trimm
I live right down the street and have always had good service until tonight!! The waitress we had was having a bad time! She got my order wrong and brought out the wrong platter! Then I was charge for the wrong platter which was $14 more. The waitress took an extremely long time to take our drink order, the food order was wrong and food was forgotten!! My son’s fries were raw, the hush puppies were hard as rocks and I received the wrong food which I was not gonna wait for the correct food! My solution unfortunately is to not eat there again!
To respond to the owner’s note. It was not the waitress fault that the food was horrible so yes she is entitled to having a bad day! I lay blame on the cooks for the horrible food!! No you did not come to our table to rectify anything so please don’t tell that story!! I Even more so I will return due to posted fibs!
… moreGus Cameron Cameron
I take no pleasure in giving a restaurant a bad review but after a while owners need to get a handle on somethings. I never cared for the previous owner, his treatment of his employees or others but one thing you could count on was seeing him going around to every customer shaking hands and thanking you for coming to his establishment. He knew you could have gone to any other place but you chose his. You never saw waitress standing around laughing and ignoring his customers he would & did fire them on the spot.
The last time I went (tonight) the crawfish was overcooked, the seafood plate portions were very small, the boiled shrimp were soggy & my favorite coconut cake was so sweet neither me nor my family could eat it. And the waitress was to busy on her private phone. We don’t expect the red carpet treatment but for the price I paid I should have gotten the Limo service.
… moreJennifer Kelly
We don’t go here to eat very often, but every year, I get a piece of coconut cake for my birthday. This year, I was a bit late, but it is as good as always! Until next year!
… moreCarlie Pearson
The hour-long wait for our food was bad. Enough but the food also came out cold i had ordered roast beef po boy it was cold, the fries were cold. The meat in the sandwich was not shredded.It was a solid chunk of meat. A member of our party also and catfish, and it tasted terrible , my wife ordered a roast beef poboy also it was in the same condition inedible. When complaints were made, the management refused to make any adjustments and charge this full price. What kind of business is this a poor one. Definitely a place we will not return to.Nor do I recommend it to anyone.
… moreChad Jerkins
We really enjoy eating here. The crawfish are really good and are consistent in flavor every time we go. Service is good. Weekends can get crowded but what good restaurant doesn’t get crowded on the weekens. Will continue to eat here and support local!
… moreRyan Arnold
Me and my wife ate here last night. She got a burger and fries which she said was good. I go the combo platter which I was really looking forward to the stuffed crab well the waitress told me there was no crab left so I could get either extra oysters shrimp or catfish well I made the mistake of asking for extra oysters. The oysters and catfish were awful no flavor at all and under cooked. The shrimp was actually pretty good the fries were ok. So the meal came with a side salad or coleslaw that’s where I made my second mistake taking the salad which looks like it was made by a toddler for a toddler. It’s a shame cause I really enjoy the crawfish here so I guess that’s all I’ll be getting for now on.
… moreJessica Hollingsworth
This place has changed so much for the better!!! My husband and I decided many years ago that this establishment did not deserve our patronage due to the lack of service and most importantly the management/ownership. Tonight was a complete change! Our waitress/bartender, Sherri, was AMAZING! We never waited for anything and she was so, so very attentive. What a change! A very nice lady came around and offered us a piece of king cake that was complimentary and was quite delicious. We will certainly be coming back and recommend all do the same!
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