Larissa Bellamy
I ordered the steak tacos which were bland and greasy. The side of rice was burnt and bland as well. My husband had a burger which was incredibly lack luster and unforgettable. His fries were also incredibly greasy (see photo) and the food was also cold when brought out. The service was also poor. The server moved us tables because they were using it for a reservation, could’ve just sat us from the beginning. She also never checked on us after bringing our food we had to hunt her down to pay. -10/10
… moretony santi
Service was fantastic! The flautas were very tasty and the beef filling well seasoned, not too much, not too little. My coworker had the guacamole burger and he found it very tasty. We will be returning next week for thier $6 burger special. They do have more promotions on ither days, i just cant remember which was when. Be sure to ask your server!
… moreBam’s Perspective
Update 8/26
I was genuinely hopeful on my second visit and decided to call in hamburgers to go. Unfortunately, it took nearly an hour for the order to be ready. Both double-meat burgers were not just overcooked—they were burnt beyond enjoyment. At no point was I asked how I wanted them cooked, which means guests must be proactive about specifying doneness. That level of communication should come from the restaurant, not the customer.
My earlier experience was no better. I arrived at 8 PM, placed my order, and was only informed afterward that there would be a 45-minute wait. This is unprofessional and wastes guests’ time—wait times should be disclosed before taking an order. The restaurant was half full, yet many patrons were also waiting, pointing to deeper issues in efficiency and oversight.
The staff are polite, but the persistent delays, lack of communication, and poor execution reflect a troubling mindset and weak management. Having now experienced this at both locations, I cannot recommend spending your money or your time here.
… moreIvan R.
Absolutely delicious! The juaritos burger and the steak torta are so good! We also tried the elote dip and it was so good I couldn’t wait to take a photo. Also, Alexa and Pamela are the best servers ever!
… moreCharlie Barron
Today was my second time visiting Chelito’s UTEP. Let me tell you, with Bobby Pulidos “Desvelado”playing, game highlights in the background & the amazing server Pamela the vibe is A1. I had the Pastor burger, loaded fries & the jalapeno poppers & I must admit the food here is a hit, 10 out of 10.
… moreNeyma Andrade
UPDATE: Came back 4 months later and it’s still so delicious. BEST flautas in El Paso!!! the rice that I had was also very tasty.
The food was delicious and very filling. I had some flautas and they were truly amazing. The place is very clean and the restrooms were also very clean. The music was a vibe and the service was some of the best I’ve ever had.
… moreMalissa Perez
We were greeted upon entering, which is always a good sign of good customer service. Two people were working the floor and I’m not sure how many were in the kitchen but the service was on point. About 1/2 of the tables were filled at 2:00. Right when we sat down we were asked for our drink order, they came out fast and then asked for our food order. I had a few menu tweaks due to my boys having food allergies and the waiter had no issue with it. Food came out within a decent amount of time, hot and looking yummy. My whole family thought the food was delicious. My boys were a little “iffy” about the fries because they looked burnt but once they tried them they liked them. There was no food left on their plates. We enjoyed our meal. The service was exceptional. They were friendly and making sure that we were happy. We will come again when we come back into town.
… moreCowboy Fairley
Food was fire coming back to try everything on the menu today I had the guacamole burger with cheese fries. The fries would be better with queso that’s just my opinion but that burger was smackin the cook got down. I had the is lemonade cucumber drink that was sooo refreshing that was on point. Until we meet again thank you and God bless ✌
… moreAnaiah Fajardo
Alexa was amazing, The food was amazing, everything was just amazing, The food was very fresh. We had a concert to go to the food was done less than 20 minutes. Would definitely recommend. Thank you Alexa and the others!!
… moreConstance Martinez
First Time here on their special 6 dollar special day. The food doesn’t disappoint, very tasty, please understand if your hungry there is a wait of about an hour to get your food on Tuesdays. If you like messy burgers definitely the place to be.
… more