Tai Goad
Every business is going to the stupid AI ordering stuff. The employees don’t have anything to do with that and I’m sure they’re upset that eventually they’re gonna be replaced by kiosk in AI. It’s awful. Had I have not checked, my order would’ve been wrong. And when I had the person on the other end of the line read it back to me, They read it back wrong. I told them that they read it back wrong and then they disagreed with me. My brother in Christ, I’m the one that placed the order. When I got my order, there was no toppings that I asked for. I removed the top button so the person at the window could see that there was nothing on there. They agreed nothing was on there. Then, proceeded to tell me “it’s on there, sir“ as if it had been there the whole time. I watched the person in there, put the mustard in the pickle on the bun after receiving the burger back, so I know it wasn’t on there in the first place and they tried to gaslight me like it was. Not a big fan.
… moreMichael Jean
Unreal Uber eats order sent 5 different drivers to pick up my order at this location last night and I ended up cancelling my order for full refund because excessively late after waiting over 50 minutes for “fast food”. How hard is it to fulfill an order in a timely manner? 1 star do better
… moreCarolina M
If I can rate this place as -0 ……Horrible customer service,today at 3.35 pm Oct 16 2025 we went to get food…all staff in the back 2 in the front with cellphone with gloves(how they server newfood)with same gloves?calling coorporare so they can fixed this situation…they can’t hires ppl with poorly custumer service….they didn’t care that were ppl out there 4 of us with kids and man trying to get dash door trying to(trying make a order)make a order … In walking area front site .manager came close the window in us saying no service with attitude…she just want to fight no respect in this location…just certified her on sanitized, customer service…bc they was no business at the moment so she didn’t have excuse(she didn’t have name tag…..but I can describe her blonde hair not naturally I think she does speak Spanish,short and skinny). coorporare do something you loosing clients
… moreGarfield Robinson
The employees that have working at the lauderhill and commercial location is very disrespectful very rude I was in the line for 20 minutes after I got to the window they were so rude and disrespectful the girl in the store told me I can go somewhere and go purchase my food because she did not want to serve me the other guy in the store keep telling me I need to go back around I said why do I need to go back around I left Checkers store and I went to Popeyes and within 2 minutes I got served so I’m just letting everyone know the customer service at checkers is so ridiculous I don’t I would never go back to that store I don’t care which location it is I will never go back to Checkers like she said I can go to other store or go to another store that’s exactly what I did.
… moreFruition Team
4 hours after I purchased a meal… my bank card was used for door dash. I will be notifying the authority tomorrow about their staff.
… moreJannel Ramirez
If you want your chicken burger to look like a pale tongue, go there. Never have I ever seen a chicken burger look like this. Terrible food will never go back . The only thing they got right was the drink .
… moreShaina Grant
Love their food. They definitely have the best fries around town!
… moreClearview
Come on. Y’all can do better than this. Having customers wait while you discuss content on your phone is beyond ridiculous. Customer service is below terrible here. I had to knock on the window to get serviced.
… moreScot Spiwak
Today we picked up a couple of Big Bufords Combos from the pickup window. We loved the seasoned fries . Food was hot, fresh and correct. My only complaint was I stood at the pickup window for a long time before I got service. But when I did, the server was nice and friendly. 🙂
… moreMadre Agua
Sloppy sandwich I might as well ordered a mayo sandwich how disgusting this is to have a pound of mayo on this burger and I’m so disgusted plus the attitude s in there are shitty as hell so why even complain when the manager has an attitude also , night time manage is unprofessional
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