Pablo Carrasco
Mrs. Terri was the best. They were packed and still managed to get our meal out fast and fresh. She gave us the best customer service in the middle of all the chaos. Really best fast food experience.
… moreShakasmurf
Staff was pleasant, wait time wasn’t bad, but the food was cold and the buns chewy and fish was not crunch. Like most places now, the food was mediocre and expensive.
… moreKindrell Hutchinson
Feels dirty, staff half presentable, you have to go through one drive through in order to pick your food up on another side. And food was cold still because of the wait. How isn’t the owner upset???? No restaurant should be running this way.
… moreChris Isaac
Yes Terri had gave me the up most professional Customer service in this whole universe. She was so so polite I was thought my meal was free lol but it wasn’t. She mad sure I received my meal in a box timely manner. Terri is a 5 star restaurant employee.
… moreKingston Prince
Terri my boo , she has amazing customer service and her personality is so contagious, definitely will be back just to see her again lol
… moreАрсений Бондаренко
The black lady with rainbow hair cursed us out on my friends birthday, she was acting very rude as we ordered and asked for water on top of our order. People like her don’t deserve to be working in customer service. Will never be coming back here again.
… moreTrenton Degerald
Fast service, great food!! Terri helped us with a smile and we had fast service. The fries, milkshake, and burger were fresh and delicious! Definitely going to come back.
… moreKandyce Williamson
i’m very appalled by my recent experience, i’m a general manager over at a business in Butler Plaza and I know that if my franchise owner ever heard of any of his Managers acting in such a manner he would have them fired immediately. On friday night, around midnight. My boyfriend, his friend, and I pulled into Checkers. We got out of our vehicles and a woman in a grey colored punch-buggy i believe to be smoking a cigarette along with another girl, we later learned her name was Jessica and that she’s the supposedly the General Manager, started making degrading comments about their vehicles, mind you we literally just parked and got out the cars. My boyfriend and his friend just tried to laugh it off but she kept going. At this point we just ignored the comments and asked if they were still serving. She said it was Drive-Thru only after she said “not you guys”, we just took it as a joke as we’d literally just pulled in so we then proceeded to our cars to get into the drive thru. Now his friend is at the intercom ordering just a drink through the AI system, a few moments after he orders a woman’s voice pops on and starts again with the comments, his friend tries to lighten it up into a little banter, but when my boyfriend and i got up there, we realized there was some actual truth behind all this attitude. We pull up and order a loaded fry with again the AI system. I was lowly telling my boyfriend about how uncomfortable the women were making me. He told me that it was all probably just them joking around and we shouldn’t take it so seriously. I agreed, at this point we’re still waiting in the drive-thru. My boyfriend rolls his window down and whistles to his friend in a playful manner and a minute or so later a woman says “You Cute” over the intercom, my boyfriend remains silent as he was now uncomfortable. The woman says “Now you’re not talking but you were just whistling at me a second ago”. At this point i speak up, I said “i’m sorry he was whistling at his friend in front of us”. From there she keeps going on about the cars and now the whistle, finally after a few very uncomfortable minutes as the drive-thru was extremely slow, we finally move one pace up. The General Manager (“Jessica” – white woman maybe in her 40s, black hair) comes up from the back door and starts talking about the cars again, at this point all three of us are completely over it. She said something along the lines of “what are you still doing here?”… mind you we’re still waiting on food. My boyfriend says “yea why wouldn’t we be waiting? should i not be?” as we are genuinely confused. Jessica says “Because we aren’t serving you with those cars, get out of my drive thru.” Mind you my boyfriend has a stock mustang, and yes he revs when he goes under bridges and stuff but from the moment we pulled in we weren’t doing anything obnoxious, we genuinely were hungry and thirsty. My boyfriend then says “Okay well we can’t get out as the people 3 cars in front of us haven’t gotten their food” She then tells us to back out, and that she’s a law student or something. My boyfriend says “I don’t feel comfortable backing out, i don’t want someone pulling in to get hurt, i’ll wait and just pull out” mind you everyone is still waiting in the drive-thru. She then starts saying she’ll call the cops and my boyfriend says “Okay, that’s your choice, but i’ll be waiting until i can pull out comfortably. “. We did not get our food, and ended up going to mcdonald’s down the road which has amazing staff and we’re very lovely to speak with. Overall it was a terrible experience and terrible brand representation. As an actual General Manager who cares about the business and brand I represent, either do better or find another job. I will be calling in the morning to speak to the General Manager. As there’s no way she can be the person Checkers has chosen to represent them. Not Surprised they have a low rating. Reposting as it got deleted.
… moreCraig McCafferty
Absolutely terrible service, waited 10 minutes to be served, then another 15 for the food. One guy was waiting 20mins for a milkshake. Luckily for me the other waiting patrons provided some entertainment. The two staff paid so little attention they didn’t realise I was paying cash. Didn’t even check the payment went through before handing over the food
Could have walked away without paying, but I put the cash on the register.
Whole new level of low when it comes to customer service.
… moreGrey Castellanos
Terri had great service was so kind and sweet. She was great with customers and took her time with us! Not only was she incredibly attentive, but she was so kind and took time to help us pick an order.
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