Checkers

  3.8 – 1,200 reviews   • Fast food restaurant

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As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Chain eatery serving fast-food classics like burgers, hot dogs, french fries & shakes.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Checkers 29860

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Reviews

F H (FH)
Steer clear, or pay cash!

I found they had omitted the apple pie from my order, which included two bbq brisket melt singles, one large coke zero, one fry, and one apple pie. The woman at the window seemed very hurried to get that pie to me. I received no receipt, and they usually give one.

When I got home, I checked my bank, and realized they’d charge me $29.89 for two single bbq brisket melts (which should have been $3.99 each) one large coke zero (usually $2.99), one order of fries ($3.29) and one apple pie (usually than $1.79). The entire order should have been approximately $17.00 including tax, on my debit card.

I called the corporate office to explain the issue: no receipt, and the gross overcharge. Corporate requested and was provided with a picture of one of the sandwiches I’d received. I was told it would take 2-3 business days to get a response. I waited a few weeks and called again. Eventually, I got a voicemail from someone who said something about “Checkers,” but her speech was distorted in VM, and her message could not be understood, nor transcribed. She left no name that I could identify, and no phone number. I tried to call back the number that she had called from, but after several tries, the repeated calls did not go through. I called corporate again, supplied the case number they had given me, and never heard back. I had asked for the name and number of the franchise owner, but my request was declined.

I’ve waited to post this review, hoping they would contact me and refund my money, or do something! Checkers corporate has not followed through at all, it’s been just over 2 months now.

I’ll not return, and I’ve told everyone I know about this. Perhaps they do this targeting seniors. Please, keep your debit card in your purse or pocket and do not use it for fast food, especially not at Checkers!

I’ve included a picture of the sandwich for which they charge $3.99, but I was charged more like $6 per sandwich. I honestly can’t see how they charge even $3.99 for that “bbq brisket!”

Checkers: do not ask me to contact at your site to comment, you’ve had plenty of chances!

I notice Checkers answered with their bot. I’m sure it’s a bot, because they didn’t even apparently read my post that says “…do not ask me to contact you at your site to comment, you’ve had plenty of chances.”

Luckily, this site is now closed! I’ll never, ever visit another checkers or related brand after having been duped by this one, as well as the corporate offices. (Read initial review and my response to their answer for details.)
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Brandon Hickman
Never once have I had anything negative to say about this location. Every associate has always been incredibly nice and all the food has always been 100% on point. I got the new bacon Swiss Buford and it was absolutely fantastic. Mozzarella sticks are always on point and not overcooked/empty and the fries were straight out the fryer

I literally drove 45 minutes from Wagner to come to this location. I will upload a photo of that bacon Swiss Buford but I couldn’t wait till I got home to eat it. It was beautiful though.
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Daniel Meals
Double lanes me if you have a passenger you can use the left side of the building the last 2 times I’ve been here they get me to pull back around to the left side I have no passenger and have to crawl across my vehicle to get my food. Corporate needs to put a end to this trash
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DSo
Worse food , I stop here but I’ll never came back. I ask 4 sprite they gave me water. fries terribly
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Tyler Scott
The food is what it is, fast and honest. But hear me out, the service and atmosphere here was A-1! I was working long hours down there doing construction and grabbing some checkers every night before going to the hotel was one of the few things that kept me going. All the women that were working there were incredibly kind and honestly made my night every time. Thanks for all the kind words and laughs!
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Brexton Boudle
We stopped here on the way home. It was a nice change to all the other fast food joints that we all normally stop at. It was a run of the mill set up, but the food was of better quality and we finally had a fast food meal that didn’t give one of us diarrhea or heinous gas within 15 minutes of being back in the road. That was a nice benefit for our road trip!!!
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Hodge Podge
So the robot took our order and they were out of our drink and said they couldn’t remove it?? So we just had to pay for a drink we didn’t want. The customer service is also lacking majorly. The food is always on point but damn if the experience don’t ruin it. Fire the robot!! Train your employees!
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Brandon Newsome
Stopped in Sunday at lunch & it was closed. No sign explaining why or anyone to talk with. Time before that, I stopped in & they were out of fries. I love Checkers, but they definitely need to do better.
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Janelle Brinson
The cashier didn’t have any type of customer services. She wasn’t friendly. My order was made wrong and the burger was cold. I didnt even eat it, I threw the sandwich away. The cashier was unaware of how to use the tap and pay option for phones. I had to give her instructions on how to use it. I had to use two different cards on my phone. Do restaurants not provide good food and good service late at night?
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Shawn Hall
The food is good But takes way too long since you have to go through.Drive through twice to pick up your food. You have to go through the drive through line to pay and get your drink and then come around and go to the pick up line to get your food which is very inconvenient, especially if you don’t have 20 minutes to go to a fast food place. Unfortunately even though the food is good I probably won’t be back to this location
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