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As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Chain eatery serving fast-food classics like burgers, hot dogs, french fries & shakes.
Address and Contact Information
Address: 2300 New York Ave NE, Washington, DC 20002
Phone: (202) 269-9377
Menu Photos
Order and Reservations
Order: Order online
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Reviews
MR West
Stopped here after a fun trip to Washington DC and the drive through lady that was working exactly at 1:43 was completely rude and gave the most nasiest attitude, she wouldn’t give us a straw for my drink then she started to call somebody which I think was the cops because I knocked on the window demanding my straw and she wouldn’t because I yelled at her. I wish I would have recorded her so everyone can be aware to not to go to this shitty checkers. Worst fastfood experience ever.
… moreTom Kemberling
This particular checkers was terrible.
We stopped on our way to an event in DC the whole family got food.
Not one of us got what we ordered mustard all over my sandwich couldn’t even eat the thing every one of our burgers were custom the way we wanted them none of them came that way. We paid almost $50 for food that was not edible.
I literally talked my family into going too checkers because it’s better (not anymore)
Go to the McDonald’s across the street I would never recommend that on the regular but you don’t want to eat here.
Terrible wait time.
Incorrect orders.
The only thing we ate French fries
I tried to eat my burger because I knew I would not get to eat until evening. There was that much mustard on it even forcing myself I could only eat half.
Keep in mind there was not supposed to be any ketchup or mustard on this burger.
… moreWe stopped on our way to an event in DC the whole family got food.
Not one of us got what we ordered mustard all over my sandwich couldn’t even eat the thing every one of our burgers were custom the way we wanted them none of them came that way. We paid almost $50 for food that was not edible.
I literally talked my family into going too checkers because it’s better (not anymore)
Go to the McDonald’s across the street I would never recommend that on the regular but you don’t want to eat here.
Terrible wait time.
Incorrect orders.
The only thing we ate French fries
I tried to eat my burger because I knew I would not get to eat until evening. There was that much mustard on it even forcing myself I could only eat half.
Keep in mind there was not supposed to be any ketchup or mustard on this burger.
Kelahni Hargrove
Hi there. Our visit was late, so I am not sure who are all responsible for the situation. We sat in the drive-thru line for more than 10 minutes before getting our food. I didn’t want to sit and check my food because my pepper spray was home, there was a suspicious woman by the window as well. This Checkers is closer to be but now it’s officially over, so hopeful for this fast-food place because it’s been there as long as Hogs on a Hill. Sad it’s not one thing but another thing, Nerds slushie machine “defrosting” the store wasn’t even close to closing yet so I assumed they didn’t want my business any longer last night. Lastly, THE FRIES!!!!!!!!!!!!! OMG!!!!!! Checkers employees that were on shift last night, all of them! I’m not sure who thought it was okay or even worse maybe not paying attention. No more business for a while.
… moreMakayla Jones
The food was good specifically the fries. I am pregnant right now so I am very particular about my fries. They were good! Thomas was a big help. I hope he is recognized for his hard work as he was working both drive thru and the front counter. We appreciate it! I came with my brother and sis and they enjoyed the food as well.
… moreTierra Carpenter
There’s a huge crowd of us waiting more than an hour for food orders in the cold at the outdoor window. The drive thru is moving a little faster, which isn’t even fair because at least they’re in warm cars. I had to argue and beg the employees just to receive the meal I paid for. I also paid through the Rallys/Checkers app and for some reason they thought that was a good reason not to make my food.
… moreTee Fergie
Family & I did a drive thru order:checkers burgers, fish sandwich, large fries, suppose be to loaded fries,6 piece Mozzarella stick, larger Hi Cee punch (no ice) & lite ice tea which wasn’t sweet. Team member redid the ice tea.
… moreR Oki
***Final Update April 2025 ****WILL NOT GO TO THIS LOCATION AGAIN.
I thought that time had past and things had changed…. Not at all unfortunately. No response to the customer service e mail.
I am a former manager of Checkers. I worked 10+ years at several stores. I am disheartened to receive such poor service and poor food presentation and quality from a place that I personally know has or at least had higher standards.
I arrived at 10:04 in the morning, no other cars in the drive through or at the walk up. I was greeted promptly and properly. I placed my order for a #4 Champ cheese meal. No lettuce, no tomato, add grilled onions. The ordertaker did not repeat the order to me, he only responded “$11.10, drive up”. He took my payment, passed me my receipt and my drink, then he closed the window and walked away. He grabbed a bottle of windex and went to the back. He was polite enough, I have no issues with him.
There was a taller guy making my food. I saw the fries already cupped and sitting on the fry station. There were no other customers still at this time. I knew I would have to wait a moment for my food since I asked for the grilled onions. I saw the taller guy put tomatoes on my top bun and close the sandwich. A lady who was there looked and I could see her point and it appeared that she was trying to tell him no tomatoes. It looked like he was going to pull it off and give it to me. Then they blocked my view for a moment and it looked like it was possibly another bun prepared.
Now I am not allergic to tomatoes, I actually like them but I did not want them at the time. but what if I was allergic. Just pulling it off could have caused someone who was allergic to have a reaction. I opened the sandwich right there to make sure it had the right toppings and I got what you see below. I motioned for him to open the window and I held it up saying I asked for grilled onions. He responded, “Yeah, they on there.” I said “This?” He said “Yeah I took them off the grill myself.” I Said “This is what you are giving me?” as I looked at the condition of the sandwich overall. He said “Yes” I looked up and the ordertaker who walked away was outside standing near the window with the windex. I did not feel comfortable so I pulled ahead to the end of the drive through but still in the parking lot and took pictures. The sandwich looked cold, I took a bite and it did not taste good. I did not even finish the bite, I spit it out. The meat was dry and barely warm, the onion tasted like it was dragged in burger grease. If the sandwich would have come with 1 onion ring standard why when I ordered and paid extra for grilled onions did I get 2 lukewarm onion rings? Since my sandwich was improperly made and looked like it was smashed I chose not to eat it. As for the fries they were much warmer than the sandwich but again not hot as they should have been. I ate less than half of them.
10/2023
I asked for a Bacon Cheese champ, everything on it with extra pickles and onions. Easy enough I guess but the cashier had to slide over to speak to her to get my sandwich made properly. Not sure if she was new or not but I could see from the window my poor sandwich was not neatly made. She tossed my bag near the fry station and stared at it for a few seconds. Then someone added fries to the basket and walked off. She went on to make another order and they mistakenly handed me the wrong bag I told them that my bag was at the fry station. They pulled up my fries (before the timer… I know they were not finished) The cashier bagged my fries and handed me my bag. My sandwich was as I thought sloppy and the toppings not evenly placed so half my sandwich had pickles and the other had onions. My fries were hot but soggy (since they were pulled up to early) so after a few into the trash they went. It was so not worth the money or 7 mins I waited at the window.
… moreI thought that time had past and things had changed…. Not at all unfortunately. No response to the customer service e mail.
I am a former manager of Checkers. I worked 10+ years at several stores. I am disheartened to receive such poor service and poor food presentation and quality from a place that I personally know has or at least had higher standards.
I arrived at 10:04 in the morning, no other cars in the drive through or at the walk up. I was greeted promptly and properly. I placed my order for a #4 Champ cheese meal. No lettuce, no tomato, add grilled onions. The ordertaker did not repeat the order to me, he only responded “$11.10, drive up”. He took my payment, passed me my receipt and my drink, then he closed the window and walked away. He grabbed a bottle of windex and went to the back. He was polite enough, I have no issues with him.
There was a taller guy making my food. I saw the fries already cupped and sitting on the fry station. There were no other customers still at this time. I knew I would have to wait a moment for my food since I asked for the grilled onions. I saw the taller guy put tomatoes on my top bun and close the sandwich. A lady who was there looked and I could see her point and it appeared that she was trying to tell him no tomatoes. It looked like he was going to pull it off and give it to me. Then they blocked my view for a moment and it looked like it was possibly another bun prepared.
Now I am not allergic to tomatoes, I actually like them but I did not want them at the time. but what if I was allergic. Just pulling it off could have caused someone who was allergic to have a reaction. I opened the sandwich right there to make sure it had the right toppings and I got what you see below. I motioned for him to open the window and I held it up saying I asked for grilled onions. He responded, “Yeah, they on there.” I said “This?” He said “Yeah I took them off the grill myself.” I Said “This is what you are giving me?” as I looked at the condition of the sandwich overall. He said “Yes” I looked up and the ordertaker who walked away was outside standing near the window with the windex. I did not feel comfortable so I pulled ahead to the end of the drive through but still in the parking lot and took pictures. The sandwich looked cold, I took a bite and it did not taste good. I did not even finish the bite, I spit it out. The meat was dry and barely warm, the onion tasted like it was dragged in burger grease. If the sandwich would have come with 1 onion ring standard why when I ordered and paid extra for grilled onions did I get 2 lukewarm onion rings? Since my sandwich was improperly made and looked like it was smashed I chose not to eat it. As for the fries they were much warmer than the sandwich but again not hot as they should have been. I ate less than half of them.
10/2023
I asked for a Bacon Cheese champ, everything on it with extra pickles and onions. Easy enough I guess but the cashier had to slide over to speak to her to get my sandwich made properly. Not sure if she was new or not but I could see from the window my poor sandwich was not neatly made. She tossed my bag near the fry station and stared at it for a few seconds. Then someone added fries to the basket and walked off. She went on to make another order and they mistakenly handed me the wrong bag I told them that my bag was at the fry station. They pulled up my fries (before the timer… I know they were not finished) The cashier bagged my fries and handed me my bag. My sandwich was as I thought sloppy and the toppings not evenly placed so half my sandwich had pickles and the other had onions. My fries were hot but soggy (since they were pulled up to early) so after a few into the trash they went. It was so not worth the money or 7 mins I waited at the window.
Moniker
I had one of the worst fast food experiences ever at this Checkers location. First, they gave me the wrong order. Mistakes happen, but what followed was completely unacceptable.
Instead of remaking my food properly, they took apart a different order I had already received and reassembled it into a makeshift sandwich—literally recycling food I had already touched. That’s not only lazy, it’s disgusting and a clear food safety violation.
When I asked for a refund, they refused—and forced me to take the food instead. On top of that, I had to wait an absurd amount of time just to get this messed-up order. They had no sauces available either, and the overall hygiene was awful. Staff were not using gloves correctly and were visibly ignoring proper food handling protocols.
After waiting even longer, I was told to wait 5 more minutes—then they told me to get back in line behind 5 cars just to remake my food “in secret,” which immediately raised red flags. I did not trust what would come out of that kitchen after how poorly everything else had been handled. Again, I asked for a refund and was denied.
This place needs a serious inspection and retraining on both customer service and food safety. Absolutely unacceptable.
… moreInstead of remaking my food properly, they took apart a different order I had already received and reassembled it into a makeshift sandwich—literally recycling food I had already touched. That’s not only lazy, it’s disgusting and a clear food safety violation.
When I asked for a refund, they refused—and forced me to take the food instead. On top of that, I had to wait an absurd amount of time just to get this messed-up order. They had no sauces available either, and the overall hygiene was awful. Staff were not using gloves correctly and were visibly ignoring proper food handling protocols.
After waiting even longer, I was told to wait 5 more minutes—then they told me to get back in line behind 5 cars just to remake my food “in secret,” which immediately raised red flags. I did not trust what would come out of that kitchen after how poorly everything else had been handled. Again, I asked for a refund and was denied.
This place needs a serious inspection and retraining on both customer service and food safety. Absolutely unacceptable.
greeneyz mann
Evert time I go i wait at the windows thing my food iss hot and find out it’s just the fries burger are always cold when I say something they get smart with u rude
… moreShawn Howes
Good food, super nice staff. Kinda difficult to get to though since it’s right on the main drag and right by a busy intersection
… more