
Hours
| Friday | 11 AM–10:30 PM |
| Saturday | 11 AM–10:30 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
Address and Contact Information
Address: 1044 Copperfield Blvd NE, Concord, NC 28025
Phone: (704) 918-4155
Website: http://charrosmex.com/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Charros Mexican Restaurant – Downtown Concord – Explore Cabarrus
Charros Mexican Restaurant (@charrosmexicanrestaurant)
NOW OPEN in Downtown Concord: @charros_on_union ! Get ready …
Reviews
Later, when I went in to use the credit, I clearly ordered chilaquiles again—this time with red salsa instead of green—shredded chicken and eggs only. Despite being very clear that I did not want rice or beans and explaining that they would go to waste, I was told the dish “comes with” those sides. My request was ignored, and the unwanted sides were still included.
This lack of respect for my preferences and the unnecessary food waste only added to my frustration. When the manager questioned me again about the original order, she made it feel as though the mistake was mine rather than taking accountability for the restaurant’s error. Although the credit was honored, it was done in a way that made me feel like an inconvenience instead of a valued customer.
The manager also mentioned that she is the owner’s sister. While that may be true, being a family member should encourage even greater dedication to customer care—not serve as a reason to dismiss or speak down to customers who are simply trying to resolve an issue with their order.
Overall, while I appreciate the credit and genuinely love the food here—it’s better than any other Mexican restaurant in the surrounding area—the customer service experience has given me serious hesitation about returning. I hope this is taken as constructive feedback and that communication and accountability can improve moving forward.
We also want to thank Alejandro, the server, great service. Everyone should be like Alejandro as he was very nice and attentive. Haven’t got that type of service in a while.
The salsa on the table was delicious, especially the one with the smoky flavor.
We got the steak and chicken fajitas for 2 and it was SO GOOD- packed with flavor and enough to feed us at the restaurant and some at home.
Our server was Martin and he did an excellent job. So friendly and attentive.
10/10