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No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.
Hours
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
Address and Contact Information
Address: 428 Main St, Shorter, AL 36075
Phone: (334) 727-3354
Website: https://order.charleys.com/menu/petro-shorter-al/
Menu Photos
Order and Reservations
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Petro Shorter – AL – Charleys Cheesesteaks
Find store address, phone number, and hours information for Charleys Cheesesteaks in Shorter, AL. See full menu of cheesesteaks near me, order online.
Charleys Cheesesteaks: Home
Charleys.com is your hub for everything Charleys Cheesesteaks. Serving the best cheesesteak and wings, fries and lemonades since 1986.
Charleys Cheesesteaks | Shorter AL – Facebook
Charleys Cheesesteaks, Shorter. 212 likes · 527 were here. Craving the best cheesesteaks in town? Try our mouthwatering cheesesteaks at Charleys…
Reviews
Tim Stone
The staff were great, very engaging. I asked if the person who took my order owned the franchise. I was informed no, that she and one of the other ladies are managers. I stated because both of them seem very friendly. I even brought my daughter back after school for an ice cream cone. Great Job Ladies!!
… moreFaced Artistry
⭐⭐⭐⭐⭐
Absolutely amazing experience! The food was hot, fresh, and made to order. My cheesesteak was perfectly seasoned, loaded with flavor, and the bread was soft and toasted just right. The wings were crispy, juicy, and tossed in sauce to perfection. The customer service was friendly, fast, and welcoming, and the restaurant was clean and well organized. You can really taste the quality in every bite. Definitely one of my go-to spots when I’m craving comfort food. Highly recommend!
… moreAbsolutely amazing experience! The food was hot, fresh, and made to order. My cheesesteak was perfectly seasoned, loaded with flavor, and the bread was soft and toasted just right. The wings were crispy, juicy, and tossed in sauce to perfection. The customer service was friendly, fast, and welcoming, and the restaurant was clean and well organized. You can really taste the quality in every bite. Definitely one of my go-to spots when I’m craving comfort food. Highly recommend!
Kay Owens
Initially, I was only going to order something to drink, and sit and read while I waited for a friend. But looking at the menu, I decided to order a sandwich to go with my drink. The fountain soda machine was out of order so the two drink options were lemonade and tea. Lemonade it is, and to my surprise, it was good. The California chicken sandwich was made fresh, and it was superb. Ranch isn’t usually my first choice, but it was a perfect pairing on this sandwich. I enjoyed every bite. Next time I’ll have to try the cheese fries.
… moreBennie “Pillar of Excellence” Franklin
I am writing to formally express my dissatisfaction regarding an incident that occurred at your Charley’s restaurant in Shorter, Alabama on December 22, 2025, at approximately 8:55 PM. This complaint concerns the conduct and service provided by the night manager, Salina.
From the moment she came out from the back of the restaurant, her demeanor was blunt, dismissive, and unprofessional. Her first statement to customers waiting to order was, “I’m only taking one order.” At that time, three customers—including myself—were prepared to order. The other two customers left immediately, clearly frustrated and embarrassed by how they were addressed.
When it was my turn to order, I requested bacon and cheese fries but was told I could only receive regular fries. I also ordered a large Old School Cheesesteak. Both items were excessively over-seasoned, with an overwhelming amount of salt, and the sandwich did not include onions as expected.
As the evening continued, four additional customers were turned away, despite the time being only 9:15 PM. This behavior reflected a disregard for both customers and the business itself.
I also asked that the two halves of my sandwich be wrapped separately. Her response was, “I’m not wrapping them separately, but I’ll put them in separate boxes.” The response was curt, dismissive, and unnecessary.
In my 50 years of working and living in various parts of the world, this was by far the worst customer service experience I have ever encountered or witnessed. The manager’s behavior was rude, blunt, and entirely lacking in basic customer-service skills. Her interactions conveyed an attitude of superiority and indifference, creating an environment that felt disrespectful and hostile.
Frankly, I find it difficult to believe that this individual holds a management position. If this behavior reflects the standards of leadership at this location, it raises serious concerns. Turning away paying customers with a snide, indifferent attitude is unacceptable and damaging to your brand.
This experience was not only disappointing—it was embarrassing and disgraceful. I hope this matter is taken seriously and addressed promptly, as no customer should be treated in this manner.
I look forward to your response.
Sincerely,
… moreFrom the moment she came out from the back of the restaurant, her demeanor was blunt, dismissive, and unprofessional. Her first statement to customers waiting to order was, “I’m only taking one order.” At that time, three customers—including myself—were prepared to order. The other two customers left immediately, clearly frustrated and embarrassed by how they were addressed.
When it was my turn to order, I requested bacon and cheese fries but was told I could only receive regular fries. I also ordered a large Old School Cheesesteak. Both items were excessively over-seasoned, with an overwhelming amount of salt, and the sandwich did not include onions as expected.
As the evening continued, four additional customers were turned away, despite the time being only 9:15 PM. This behavior reflected a disregard for both customers and the business itself.
I also asked that the two halves of my sandwich be wrapped separately. Her response was, “I’m not wrapping them separately, but I’ll put them in separate boxes.” The response was curt, dismissive, and unnecessary.
In my 50 years of working and living in various parts of the world, this was by far the worst customer service experience I have ever encountered or witnessed. The manager’s behavior was rude, blunt, and entirely lacking in basic customer-service skills. Her interactions conveyed an attitude of superiority and indifference, creating an environment that felt disrespectful and hostile.
Frankly, I find it difficult to believe that this individual holds a management position. If this behavior reflects the standards of leadership at this location, it raises serious concerns. Turning away paying customers with a snide, indifferent attitude is unacceptable and damaging to your brand.
This experience was not only disappointing—it was embarrassing and disgraceful. I hope this matter is taken seriously and addressed promptly, as no customer should be treated in this manner.
I look forward to your response.
Sincerely,
Nicole “TheRealNicole” Davis
We passed by on our way to Victoryland and are so glad we did! We arrived around 7:30 PM, just in time before closing. The cook was awesome—very welcoming and friendly. I believe his name was Terry; he had long, beautiful locs and made sure our order was done perfectly. He recommended the cajun fries and they were so good. The strawberry lemonade was delicious, and the food was fantastic! We will definitely stop by again.
… moreDavid Lott
Regular customer at this location inside Petro Shorter x22. The employees are always courteous. Food is made to order.
… moreCorky McClellan
Oh No! Horrible. Very unfriendly girl working there by herself. All she could say was ‘out of peppers’ ‘out of onions’…they were out of main ingredients of everything we tried to order. This restaurant is a dimly lit side area of a Petro gas station. Had she been the slightest bit friendly, we might have stayed and ate because we were hungry and ready to eat. Her worse than horrible attitude convinced us to leave and eat further down the road. I dont understand how a place like this stays in business! AVOID!
… moreDoug Clark
Several varieties of both beef and chicken cheese steak sandwiches. I had a chicken buffalo and my friend the traditional beef. Both freshly made and good. Huge portions. Delicious freshly made fries and fruit flavored lemonade. A bit pricey for a sandwich but they will fill you up for hours. Staff was courteous. It was under the same roof as a convenient store/truck stop combination but clean, quiet and well stocked. Overall, not an impress your date destination but a good fill you up lunch stop.
… moreCowgirl Rooks
Charley’s Philly steak was a fantastic stop on my trip from Mississippi to Atlanta, offering five-star service, cook-to-order meals, and generous portions that left me with leftovers, not to mention their amazing Strawberry Watermelon lemonade.
… moreCandice B
Everything even the fries were cooked fresh as u ordered! The workers were friendly and helpful most of these places at truck stops i won’t even stop cause they just dont seem clean to me I usually just buy groceries and cook in my truck but Charley’s and the whole truck stop really was clean and we’ll kept!
… more