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No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.
Hours
| Friday | 11 AM–8 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 11 AM–7 PM |
| Monday | 11 AM–8 PM |
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
Address and Contact Information
Address: 807 Plaza Dr, West Covina, CA 91790
Phone: (626) 962-2908
Website: https://order.charleys.com/menu/west-covina-mall/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Anthony Sainz (Ant)
Chicken was OK not great but was OK. Fries tasted like as if they were sitting out all day under heaters and reheated. The ranch was very watery and did not complement the food. Price was very reasonable six piece wings with fries
… moreAda
They were 3 guys, and none of them were nice . The younger that take my order have the attitude to full (bad really bad) . The food was ok, missing little flavor but ok.
… moreArmelynda Negrete
Well, I eat here at least 2 times per week. I really like the sandwiches. Today I ordered the small chicken with fries and I got a lemonade. When I got the box i.asked for the fries. The associate said they are there. When I sat to eat she placed the sandwich with the paper on top of the fries. When I took it off ot wasn’t the usual serving. There were only a few and they were cold. Like they were leftover. I usually have leftovers. Not today. Very bad service. They were more concerned about talking. No one was in line. Next time be nice to the people who support small businesses that provide you with your paycheck. Sad to say I’ll never go back.
… moreLisa Alvillar
No flavor in food even specials aren’t worth the price. Very disappointed, our cheese steak Sandwhich barely had meat and was so sad 🙁
… morePollo Borracho
I love their pizza cheese steak sandwich. This place is awesome, and totally recommend it. [Edit] To those that say this place doesn’t exist…. it’s in the food court of the mall ya goobers. Not everything has to be drive-thru.
… moreAndrea Rhodeman
I want to take this time to send a commendation to Eric at this particular Charlie’s. There was a bit of a mess up with my order, which he took full responsibility for, was very apologetic, and he went over and beyond to rectify the situation. He clearly values his position and the Charlie’s brand. Thank you Eric! I truly felt valued as a customer and will definitely be back. Plus, the food was great and both of the guys’ customer service were very pleasant and welcoming. I was greeted with a smile and willingness to provide excellent service. Thanks again!
… moreAlyssa Gutierrez
This was my first time going and trying the food. There was 3 employees, a man cooking the food and 2 girls. The 1 at the cashier her name is Cristina, you can barley hear anything she’s saying, she needs to speak up louder. The other girl who was in the kitchen helping, was VERY RUDE and had an attitude and was rolling her eyes! She was slamming the food on the counter as well, when my number was called I had asked to verify what number was it that called and when she answered me she says yeah and rolls her eyes at me and slams the fries on the counter. Totally uncalled for and not necessary! When I went back to ask to speak with the manager, turns out the one who had the attitude and rolling eyes was manager!! Makes the situation even worse since she’s the manager and she know better. When she came up to me she knew what I was going to say and tell her and she started apologizing for the way she slammed the food and didn’t mean to give attitude. She claims they’re busy and she’s just trying to hurry up!! There was nobody there when I got there? It was myself and my boyfriend and another lady that showed up after me. Either way it’s still no excuse and unacceptable! I hope corporate sees this or someone that’s higher up because they for sure need to do better with hiring the right people!! First and last time I go there!
… moreHenry Lee
This place was amazing to eat at this morning. The girl at the register was extremely nice and helped me out o because of my dietary restrictions I had and the sandwich was so good I chose the steak sandwich with fries and it was good. Definitely coming back 🙂
… moreEdith Cruz
I love coming to eat here and the workers always explain any questions or issues I have with the menu. Today the young lady and gentleman even helped me double pack this large order I had to go. I will for sure be coming back.
… moreJulio Hernandez
Since I used to live here in #California I have always like this place and since we don’t have in #Arkansas we’re we live in now. I had to have this place
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