Sofia Scamm
This place is amazing the food is good the fries are great and good customer service and price is just perfectly good.
… moreDan Young
I was excited to try their cheesesteak and finally did so tonight. Got the largest one they offer and upon receiving it I noticed at least a 1/3 of the sandwich had no steak or cheese. The rest of the sandwich was reasonable in proportion but far from full of steak. For a $10 sandwich I was highly dissatisfied.
… moreSilly Girl
did online order for pickup, went to pick up, waited 10 minutes for the woman to come out and say that they were closed for an inspection. i asked if i could get a refund and she said no and walked away from me.
… moreAva Mason
Never open, food is messed up half the time, worker doesn’t understand the word tomato every time. Think it might’ve shut down with no signage.
… moreNathan C
I ordered a plain bacon cheesesteak and fries. Emphasis on the plain.
I was rushed through my order and the sandwich was fully loaded with everything on top. I asked for them to just remake a plain one and they refused and insisted on just taking the meat off the original and placing it on a new bun. I pointed out all the mayo, lettuce and tomato still all over the meat and they still refused on remaking it.
I left with just my fries. I’ll give two stars because at least the fries were hot.
… moreJ
If you want the longest wait time in the food court, have them get your order wrong and get a greasy soggy mess, then Charleys is the place for you! Avoid at all costs everyone was on their phone, which is the reason everything was so bad…
… moreBlaine Greer
There really needs to be some higher standards of English competency for this position. I got the wrong order twice and just gave up due to communication difficulties with people who do not speak enough English at the register. There were pickles and tomatoes when they were requested to be removed, and we didn’t get the size or fries we wanted and asked for. Until the standards for English are raised, I will not be going here again, too much of a headache.
… moreN LK
Ordered from here and was horrified at the people making everyone’s food. Luckily the gal making my sandwich had put clean gloves on and I watched her make my sandwich. When it was cooking on the grill thing, I noticed the guy next to her making a couple other sandwiches and to my disgust, he pulled out his phone with his gloved hand and started talking on it! He stood at the back talking and talking and then came back and touched the food with the gloved hand that touched his dirty phone! Should’ve took a photo of him but it was some Hispanic dude. Learn food safety!
I’m glad my sandwich wasn’t touched by him but still, that is wrong!
After that, I will never eat at this location again if I’m up here again!
I swear, this food court in this mall has sanitary issues because I’ve seen it at other places at the food stand.
Food was ok and the strawberry lemonade was refreshing but other than that, won’t go back to this location ever again!
… morePwild
I was horrified when I only want to grab two large sandwich then the cashier was looking for the receipt after I told them I purchased two large sandwich, she asked me “where is the receipt” she didn’t give me any receipt, I logged into my account right away and showed her that i paid for it already and it’s deducted from my account. She still insisted where is my receipt. Then I asked for someone’s help who speaks Spanish to translate what I want her to understand, and she still keep saying where is my receipt. This is beyond rude and such embarrassment for me. Please kindly hire employees who can at least understand universal language. I can’t believe how your employees treated me today. It is really embarrassing and I’m literally almost cry.
… moreBibin Abraham
Not bad at all for the price. Steaks are very thin inside the sandwich. Still good.
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