victor gonzalez
Ever since Chasity took over the food quality and customer service has truly changed. She is one of a kind and definitely will be going back many times! Food was so good!!! And fresh!! The French fries are my favorite!
… moreNitika Sherman
The cook was nice and fast.. the manager was awesome she had great customer service.. overall I love Charley’s, the service and food was great.. I can’t forget about that strawberry lemonade the best..
… moreSherelle Browne
Listen! The grease was old and I ask them can they change the grease. The dude look at me and start laughing. Saying I don’t know how to change the grease. So I said go get the manager who been working here FOREVER. His lazy behind never came to the front. He told them just refund my fries! Terrible customer service
… moreKim Carter
That was the saddest sandwich I’ve had in awhile. Didn’t look good, didn’t taste good.
… moreLydia Rivera
Tried to order from here at 7, they said they’re closed and only doing drinks even though their hours say they close at 8 with the rest of the mall.
… moreTommy Jonas
Chastity is one of the hardest workers in the building!! She deserves everything God has planned for her!!!
… moreTara Kerstetter
Chastity took my order and she was excellent. Very pleasant experience with great customer service.
… moreCayla Simone
GM Chasity is so sweet! She was very knowledgeable on the menu and gave excellent customer service! Amazing service! I was headed to another restaurant and Ms. Chasity (GM of Charley’s in Governor’s Square Mall) was so great, I am now a Charley’s fan!
… moreShelina Conyers
On Saturday March 15, 2025. My daughter and I ordered the boneless chicken and fries meal, a order of fries with bacon bits and cheese and 2 strawberry lemonade drinks. The food was so good. The staff was so kind and generous. The service is great. I will be back.
… moreLaRhonda Holmes
I love Charleys Cheesesteaks! Today I placed an online order and when it received it, it was incorrect. I called back and spoke with a young lady who just happened to be the new GM (Chasity). She did not hesitate to ask what the issue was (we didn’t debate about it at all). She assured me that she would be happy to remake my order and was very, very polite and professional. I love accountability and great customer service! Thank you, Ms. Chasity, the food and experience were both excellent!!
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