michael troy
Finally made it to the mall to have a Philly Cheesesteak and man! it was worth it! It was as close to perfect as a sandwich/sub can be! Can’t wait to go back .. soon!
… moreAmanda Beach
Employees have an attitude problem. Paid $15 for a Philly that barely had any meat or cheese on it. Bread was stale! Used to be my favorite food place in the mall. Very disappointed
… moreKimberly Lynn
I had been going here for years and haven’t been in along time. Today me and my granddaughters came but the food i usually get did not taste the same as good as it used too. My granddaughter got the gourmet fries and wanted extra ranch so when I told the girl if I could get extra ranch I thought it was going to be in a cup. She proceeded to squirt alot I mean alot of ranch all over fries thus probably ruining them with more sogginess. I just took it when she was done. I won’t be back
… morejimmy hutchins
Philly cheesesteak and Philly chicken cheesesteak was absolutely delicious! Gourmet fries is the way to go…crispy fries, cheese and real bacon. Spot on. Loved it
… moreToriii’s World
Our first time trying this place out alittle expensive but food was worth it i got a nice philly steak and cheese with mushrooms and peppers it was a really big sub and a delicious fresh strawberry drink with bacon and cheese fries food was yummy
… moreadam fincannon
Charley’s is probably the highlight of Valley Hills Mall! The staff were courteous and fun to order with, the food was incredibly hot and fresh! My wife insisted on trying the wings and I’m so glad we did. I am not a wing guy but these are my new go too for delicious crispy and moist wings when the craving strikes! Ivonne knows how to sauce ‘em too!
… moreHelen Niles
Being the first time I’m trying Charley’s Philly steaks, I was hesitant. The sandwich was made to order fresh and whatever toppings you liked. Delicious, will definitely come back.
… moreShelli Young
Spent $55 here last night, ordered a large Philly cheese steak with mushrooms onions and light green peppers, asked twice are you sure the mushrooms and onions are on it, the girl said yes absolutely, got home and there was NO mushrooms or onions on 2 of the subs I ordered and literally 1 piece of a green pepper on 1of the subs, so I really did not enjoy my sandwich at all, it’s important to listen to what the customer asks for, this is the second time this has happened to me, and I probably won’t risk a third, especially for the prices of the subs!
… moreSonya Martin
Got 2 Philly steaks combos and it was the worst food I have ever eaten from this place spent $35 for garbage no seasonings didn’t hardly have any onions mushroom or peppers on the sandwich.I had ask for salt pepper and oil and vinegar to be added and was told to grab some packages of the items then proceed then turned to next customer never thanked us just threw our food on counter. So after being a customer for over 25 years Today was my last trip there
… moreDonald Wood
The prices are expensive, but it is a food court restaurant in a mall, so high prices are not surprising. The staff seemed friendly, and the free samples being given out were a great lure for a hungry customer to try one of their sandwiches.
The Chicken Philly and California Chicken (a name something to that nature) were the two sandwiches we purchased. Both sandwiches were full of meat and toppings, so it looked like a quality made sandwich visually as it was prepared. Both sandwiches had juicy, tender meat and well prepared vegetables that made the sandwiches feel like good quality food, despite the high price.
The French fries and loaded fries offered are very tasty as well, being good quality, more like fresh cut fries as opposed to fast food fries. At the end of the counter, a selection of flavored seasoning salts are offered to flavor up the fries. This was a really nice touch, and probably the one thing that made the higher prices feel more worth it overall. It’s one thing to get fries (most every place has fries of some sort) but it’s an entirely different French fry experience when you can season those fries however you wish.
Overall, the quality balanced out the higher prices, so this is a place I would eat at again. It’s very hard to find an authentic cheese steak experience in the Hickory area, however this one is close enough to satisfy the desire should a cheese steak craving hit.
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