Wilario82
lf it isn’t broke dont fix it. Charleys is still putting together a above average steak and cheese sandwiches with good service. Great experience!
… moreJames Xu
Oh, I like their wings. 10 pc Classic Buffalo Wings for $14.99. This is the only time I tried Charley’s Cheesesteaks. Therefore, this review is only about the wings.
… moreJason Bennett
The atmosphere is tough because it’s in a mall food court, but the food was pretty good and came out quickly.
… moreJhonathan Rodriguez
Had Charley for lunch about 2 days ago, and was satisfied with the customer service between different clients and the rush hour they were going through. I ordered a Philly cheesesteak, with fries and a coke and a small Chicken buffalo sandwich. I absolutely recommend the Philly it’s a classic can’t go wrong, the fries are crunchy, not soggy or floppy and is decent size 10/10. The chicken buffalo felt like it needed more flavor from the chicken, most was from the sauce it was still delicious and still ate it, 7.8/10. Overall even busy I was given good service and got my food in a nice manner and it was tasty.
… moreScott Raga
I ordered a steak and cheese with green peppers mushrooms and onions to go.When I got home a giant open sub roll with lettuce and tomato and a little piece of meat.The worst steak and cheese ever!!!
… moreVictor
Charley’s is in the Westlake mall. Service here was fast. Long lines which tells me food here is good. I got a regular cheesesteak with banana peppers. Definitely a good sub spot.
… moreChris Aime
This is my first experience coming to this Charlie’s and its customer service has changed drastically. My encounter from the cashier to picking up my food was just simply uncomfortable.They barely spoke English also didn’t give me the option to put additional adding onto my sandwich, when I noticed that I asked have it on by side and she made me feel like I was bothering her. Secondly I made a request to have old bay on my fries didn’t get that, just completely confused how am I paying for food but not getting what I paid for ? Also there also seems like a tone of language discrimination. Hire a more diverse group
… moreM I
We ordered on the touchscreen to make it easier. I wanted to like this place for when I’m craving a cheesesteak, but was a bit disappointed. The food was ok- had the bacon cheesesteak combo (fries and a drink). I asked the lady behind the counter if refills were free, she said yes. They skimp on the meat and cheese, but load up on the veggies. When I asked for a refill, the manager stepped in and said only one refill is allowed. He wasn’t very friendly about it either. He must be the same manager other reviewers mentioned had an attitude. Overall, it wasn’t a good experience, so won’t be coming back the next time we’re at the Montgomery Mall food court.
… moresandra wise
Good afternoon myself and a colleague ordered and got our lunch delivered. This was on 4/10/24 at 12:59 receipt employee name is/was Jose. I did not receive my lemonade. The lemonade was the highlight of my meal. I called over 20 times not reaching anyone or even able to leave a voice message. This was my first experience ordering from Charley’s. My issue is not just forgetting to send my lemonade it’s the not being able yo speak with anyone.
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