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No matter the name, we’ve stayed committed to quality over the past 30 years. The #1 Cheesesteak in the World is made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables—always grilled-fresh-to-order.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.
Address and Contact Information
Address: 5800 Peach St Sp 8002, Erie, PA 16565
Phone: (814) 864-0604
Menu Photos
Order and Reservations
Order: Order online
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Check out menu for Charleys Cheesesteaks and find the best cheesesteaks, fries, and original real-fruit lemonades in town. We’re here to quench your …
Reviews
Gail H
First time getting something from here and although the Philly cheesesteak was very good, the service sucks big time! They don’t have signs as to which end to order, girl looked at us and didn’t help and final the guy making the subs told us where to go to order! The girl took our order but was very unfriendly and not helpful……both workers seemed very
Miserable! Won’t go back I’m sure.
… moreMiserable! Won’t go back I’m sure.
William Rosenzweig
I was in line waiting to buy an order of boneless wings, there were 2 other customers in front of me which took around 7 minutes to finish their order. When the second person was ordering someone who I could only assume to be the manager or general manager walked over to the register to ask the man behind me in line if he was ordering wings today. He said yes, I assumed the manager was addressing the entire line. so I also tried to say yes because I was as-well trying to order wings. However the person had turned and walked away to put the wings in the fry before I could also chime in. I then proceeded to order a 20pc of boneless, the man behind me also ordered wings however he had ordered a 10pc with fries and some other form of appetizer. I was order number #30 he was #31, I sat and watched as the manager set part of my order aside to finish making #31 and he then proceeded to instruct one of the employees to put extra wings and sauce into #31 while further prolonging my order which was ordered prior to #31. I’ve had prior negative experiences with excessively long wait times, but I don’t think I’ve ever seen an establishment display such blatant and egregious unprofessionalism in my entire life. I’m thoroughly disappointed however, as I’ve been a continuing patron for some time and I don’t think I’d prefer to give anymore money to the establishment after this experience.
… morePlainJane
Love there subs and fries are one of the best cooked fries around. Plenty of parking of course since there located inside of the mall. I usually don’t have a long wait when I go. They are pretty quick and you watch them cook it in front of you. A little pricey but worth the price every once in a while. Enjoy!
… moreJason Weber
Very good! Prices are pretty reasonable for the size of the sandwich that you get. Only thing that i wish they had was mushrooms to put on the sandwich, also they went very heavy on the mayo. Ill definitely eat here again, but i will not ask for mayo lol.
… moreJaclyn Slobodnyak
First off, the girl taking orders was not polite and she needs trained better. My mom ordered a meal, she asked if she also wanted a drink and fries. Second, my Dr. Pepper was nasty and had no flavor. They said it was just changed. They did switch it for me. Third, I ordered the Philly cheesesteak meal. Only with the steak and cheese with lettuce. My sandwich was a pathetic sandwich of bread with a splash of meat and lots of lettuce. Oh and the manager didn’t have the fries on the tray, we had to ask for them. He also gave a dirty look when we asked for lettuce on the sandwich, it wasn’t on there. And when I went back after seeing my pathetic lettuce sandwich, the guy spoke to me like I was a child.
I was also super sick after eating and had to run for a bathroom. I really believe I ended up with food poisoning. Usually I do not write reviews, but due to getting sick, I felt I had to. Never again.
… moreI was also super sick after eating and had to run for a bathroom. I really believe I ended up with food poisoning. Usually I do not write reviews, but due to getting sick, I felt I had to. Never again.
Tiffany Deatherage
Food was tasty, they went above and beyond to make sure my food wasn’t cross contaminated, and were just overall super lovely! Thank you!
… moreRandy Williams
Took me and my wife awhile to find there location. It’s inside the mall. A note on the website to let out of town customers that the location is inside the mall @ the food court would be beneficial to everyone. Food was good. Split a large Cheesesteak and fries. Food served hot!
… moreaqsa
I ordered large chicken Philly I am a regular customer i saw a hair in it again once i found they gave me refund but they did not give refund formy drink manager he is blond well again after I ordered i found little hair in it i was getting late to work i told them to go and make sure please make it clean they didn’t take my attention or anything girls were there was like yea yea thats all the manager is super rude i called store no answer i promise you i will never ever come to this place so disgusting and please start washing your hands and cover hairs sorry to say but i al very disappointed, manager didn’t take action ofcorse what his employees would do
… moreKiKi G
WOW. No idea how this place has any 4 star reviews. WORST customer service i have ever received. First of all an older gentleman working there was goofing off like a child i even witnessed him throw a block of sliced cheese at another staff trying to be funny. The cheese she caught it but was holding it up against her clothing and told him this cheese touched my clothes he says so throw it away. WHAT A WASTE! Then our tiny little order of chicken and fries was ready sitting getting cold while this man still jokes around goofing off with young staff. DONT EAT AT THIS DIRTY HOLE IN THE GROUND.
… moreJohn Paway
Food is good, service is hit or miss. Had an issue here before but I placed this order online. It should not be that easy to miss, yet they did not include the large cajun fries which was part of my order.
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