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Charleys Cheesesteaks made with only premium ingredients, like 100% USDA choice steak*, 100% all-white meat chicken, all-natural cheeses, and hand-cut vegetables always grilled-fresh-to-order. Try other fan-favorite items like hot gourmet fries, real fruit lemonades, and more.
Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.
Address and Contact Information
Address: 10730A Enduring Freedom Dr Bldg P, Fort Drum, NY 13602
Phone: (315) 773-2123
Website: https://order.charleys.com/menu/aafes-charleys-353-fort-drum/
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Order and Reservations
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Fort Drum | Charleys Cheesesteaks
Today, Charleys is still serving fresh cheesesteaks–grilled-to-order. We use only premium ingredients like 100% USDA choice steak*, 100% all-white meat chicken, …
**BASE ACCESS REQUIRED** Fort Drum | Charleys Cheesesteaks
Today, Charleys is still serving fresh cheesesteaks–grilled-to-order. We use only premium ingredients like 100% USDA choice steak*, 100% all-white meat chicken, …
Charleys Cheesesteaks | Fort Drum NY – Facebook
Try our mouthwatering cheesesteaks at Charleys Cheesesteaks. Every meal is packed with flavor. Complete your order with Gourmet Fries or Real Fruit Lemonade.
Reviews
Marcus Walker
At 3:22 PM, I noticed that there is only one staff member taking orders and serving customers at the register, which raises significant concerns about food safety. This arrangement poses a high risk for cross-contamination; quite alarming, to say the least!
The employee, a dedicated worker named Cassie, is managing the situation with remarkable determination. I want to acknowledge her hard work and strong work ethic. Despite the overwhelming demand and pressure, she is doing her best to complete orders as efficiently as possible. It’s clear that Cassie is committed to her job and demonstrates a commendable level of resilience.
However, this staffing issue needs urgent attention. A lack of adequate personnel not only puts a strain on individual workers but also heightens the risk of safety violations that could affect customers. Addressing this situation should be a priority to ensure both employee welfare and customer safety. Cassie certainly deserves recognition for her efforts, along with a discussion about improving overall staffing levels to prevent similar issues in the future.
… moreThe employee, a dedicated worker named Cassie, is managing the situation with remarkable determination. I want to acknowledge her hard work and strong work ethic. Despite the overwhelming demand and pressure, she is doing her best to complete orders as efficiently as possible. It’s clear that Cassie is committed to her job and demonstrates a commendable level of resilience.
However, this staffing issue needs urgent attention. A lack of adequate personnel not only puts a strain on individual workers but also heightens the risk of safety violations that could affect customers. Addressing this situation should be a priority to ensure both employee welfare and customer safety. Cassie certainly deserves recognition for her efforts, along with a discussion about improving overall staffing levels to prevent similar issues in the future.
Selena Reyes
Small and large fries somehow have the same amount? I ordered a side of ranch for .50 cents didn’t get it. The buffalo wings are DRY. Call the store, no answer. No way to get refunded through the app. Save your money and go elsewhere. I will be putting in an ice complaint as well.
… moreMitchell Liming
While I was ordering a sub, I observed one of the workers handling cleaning and trash duties — including touching trash cans and cleaning surfaces — and then immediately proceeding to make my sub without washing their hands and then put gloves on. All this happened while the gentleman at the register watched.
As a customer, I expect proper hygiene protocols to be followed, especially when it comes to food preparation. This experience left me feeling uncomfortable and concerned about food safety at this location.
I’m sharing this feedback not to complain or for a free meal because I told them to refund me my money. I hope that this will be taken seriously and addressed through retraining or stronger enforcement of health and safety standards because our families and Soldiers deserve better than this.
… moreAs a customer, I expect proper hygiene protocols to be followed, especially when it comes to food preparation. This experience left me feeling uncomfortable and concerned about food safety at this location.
I’m sharing this feedback not to complain or for a free meal because I told them to refund me my money. I hope that this will be taken seriously and addressed through retraining or stronger enforcement of health and safety standards because our families and Soldiers deserve better than this.
Bernie Alvarez
Send in the National Guard Part 3
I normally goto the Charleys located by the malls or in and around NYC. This location was actually good and I liked how they’re using legitimate bacon and it was crispy, not that soggy High School bacon. I guess I can say the loaded fries portion were pretty small. No other complaints, staff was pretty cool.
… moreI normally goto the Charleys located by the malls or in and around NYC. This location was actually good and I liked how they’re using legitimate bacon and it was crispy, not that soggy High School bacon. I guess I can say the loaded fries portion were pretty small. No other complaints, staff was pretty cool.
Marcus Jones
Food is decent, but the wait for food is absurd, I waited in store for 20 mins after I had already ordered ahead on the app. Understaffed and needs attention!
… morepayton price
I had an amazing experience with C.ahnimashaun, who was such a fantastic server! She really helped me out with finding the best sandwich and everything else. Plus, she cooked it amazingly! I’ve been a fan of Charlie’s since I was a kid, and I still love that amazing flavor and taste you dream of!
… moreEboney Perez
The ladies at Charlie’s on New Year’s Day are super friendly their names are Ashlynn,Sarah & Caroline are excellent workers and have great customer service thank you all for everything you do
… moreTanya A
We waited approximately 20 minutes for our food. One employee handled various food storage containers and then prepared meals without changing gloves, which raises hygiene concerns. When asked to change gloves, she stormed to the back and ignored the issue. Meanwhile, another staff members, seemingly new, struggled to fulfill the orders. Please have a manager available on the weekends because they need help
… moreScott Jonas
This place is almost always great that’s why I gave 5 stars. The people who work there are always super nice and kind
… moreaugustus Rasmussen
The guy working today was doing 99.3 % of all the work. The girl working being the counter seems like she should be in charge of him but has no idea what’s going on and she was chewing her gum with her mouth open while preparing food. Kind of gross.
… more