Maria Silva
I wish I had checked the reviews before giving my money to this greedy business. This is absolutely disappointing for a $25 meal, surprisingly it says on the menu that it comes with an extra portion of steak which is a LIE.
I tried to speak with someone but besides rude, they never tried to make up for it. Never again and I hope this helps saving other people’s money!!
… moreFabián Kozynski
The food I got served was disappointing. It looked real sad. Not even close to the pictures
… moreBryan Erickson
I was incredibly surprised how good this place was, typically mall food is below average but this was quite delicious! Bread was phenomenal, roast beef was great! Oh and that strawberry lemonade they have is a MUST try!
… moreNiny T.
Normally this brand is my favorite hot subs. We always like to have it for either lunch or dinner in Chicago. Today we traveled to Marlborough, MA, so glad we found this branch.
But the service was bad, the cashier didn’t seem to want to work. We asked for chili sauce that every branch in Chicago always provides in front of the stall. She didn’t understand what chili sauce was. Keep saying no no, don’t have. The food was so salty that I can’t even finish. We ordered Philly cheese steak and chicken teriyaki.
… moreDebohra Dagnachew
Amazing sandwich and quick, efficient service from the asian gentleman with glasses. Thank you for the sub.
… moreSammy A
HORRIBLE SERVICE – The absolute WORST charlie’s i’ve ever been to and the only one that I ever experienced poor service. Asian woman and man at the front have disgusting attitudes and do not care about how they speak to people. The other reviews about it were right, and the fact that someone is going out of the way to make a review about a mall charlie’s philly steak should speak volumes. Don’t support this business.
… morejohn c
I was supposed that other reviews also complained about the cashier lady’s bad attitudes. today we stopped by and ordered. food is fine buy her attitue/behavior was worst.
… moreUpendo Mamuya
SCAMMERS
The cashier told us that they offer combos and we can choose any size we want, but they do not offer a combo of a meal. It was very misleading as they apparently consider the drink and fries as the “combo” and not the cheesesteak, which means we ended up paying more than 44 dollars for 2 meals. That’s outrageous and borderline theft. The cashier should have been more up front with us about the combo pricing and definitions. Don’t call it a combo if it doesn’t include the sub. Highway robbery. Very disappointed
… moreStephany Duplessis
The guy and lady that run it are rude as hell . Won’t support anymore
… moreHol 2023
The bone in buffalo wings were the worst I have ever had anywhere. It was as though they were dehydrated even with the sauce.
… more