JA Gonzalez
Incredible family friendly place to eat a delicious meal and hang out with children. The fully gated play area has child friendly games that will appeal to all ages. My children will play here for hours ! The food is delicious from the burgers and chili dogs to the ice cream and pie. Our last visit Pamela was a wonderful host and insured that we were having a great time. We will continue to come back.
… moreKA L-B
Charcoaler was inviting and had great service! We ordered classic burgers and fries. Their fries were crispy and yummy.
We were there to support our club, El Paso Figure Skating and it was an easy and fun way to fundraise.
… moreAnthony Dieguez
Great place to take friends and family. You can eat like a drive in, or on their patio with picnic tables. Everything was clean and there is a smaller indoor area for when weather isn’t up great. Food is good in all the variety of burgers and hotdogs. They have lawn games for the kids which helped while the adults in my group ate. They also had some beers on tap.
… moreMario Manriquez
Had a great experience hosting a registered student organization’s fundraiser here. The staff was great and very accommodating. A great El Paso classic with excellent food.
BLISS at UTEP thanks you for allowing us to fundraiser with you all.
… moreJesus
Great place for an authentic burger and fries. Fun place to visit and relax. Games outside to play while you eat, they also have space for kids to run around. Food tastes like a level above regular fast food chains. Price is very competitive considering its made fresh and local spot. Plenty of parking space around. You can either eat your food inside the restaurant or, if you want (and the weather allows it) you can eat outside on the picnic tables. Good to have options.
… moreJames smith
Came because of the Jefferson/Silva fundraiser. Haven’t been here in ages and it was amazing! Definitely making it a regular stop!
… moreBam’s Perspective
Is the hamburger was mediocre. Was surprised, but in a good way that this thing had some kind of barbecue sauce. It was on special for $2.99. but I get it again, no.
Not worth $2.99 (3.24) after tax. Sort of a overpriced regualr hamburger from McDonald’s. With a little bit of barbecue sauce or some kind of tomato sauce.
The girl at the front needs a happy pill. Or something
Gives the impression or vibe that she does not want to be here.
It’s okay.
… moreS
It seems as if a lot of their 5 star reviews come in exchange from people who hosted fundraisers with Charcoaler.
I’ve been to Charcoalar twice in passing and both visits were disappointing.
The burger itself is okay. I decided to return after seeing several reviews saying the onion rings were a must-try. They were very disappointing. They were so salty they were not edible.
On both visits, the same cashier helped me at the drive-through. She is rude and visibly unhappy to be there. After I placed my order, no one came to the window for about five minutes. She eventually walked up from the back of the restaurant to take my payment and hand me my drink, then disappeared again. By the time she returned, my burger had already been sitting on the counter for several minutes.
Both times, I was the only car in the drive-through, ordered a single meal, and still waited at least ten minutes.On my most recent visit, my order was also incorrect, which made the wait even longer.
The burgers are small and very messy. There was a $0.50 charge for lettuce, $0.50 for tomatoes, and a $1 upcharge for cheese and a $.90 to substitute the fries for the onion rings.
For a $13–$15 drive-through meal, the service and food quality were not worth it.
My second visit was my last, and I wouldn’t recommend this place.
… moreKC LOWERY
Super cool kid friendly Burger joint. Barbecue sauce burgers! Really friendly servers and pic nic table seating
… moreAimee Garcia
Had a kids birthday party here. The service was amazing, our hostess Pamela was super attentive and very friendly. All the guests were happy the burgers were a hit!
… more