Omar Bray
I used to go to this chanello’s for years and never had this happen. I ordered 2 large (14 inches) it was @11:25pm. Notice the amount of space in the box and a lot of crust in the pictures. I ordered for a family of four. I know what to expect with chanello’s I go to a lot of them you can check my reviews. So I was pretty pissed; but not so much that I would cause a problem. I saw how small my pizza’s were and the lack of toppings in the store. I just wanted to get my food and get home at a certain time. The food was cooked all the way so I wasn’t gonna crash out I was just disappointed especially with this one. This was my go to when I lived in the area. Maybe it was the servers(two new dudes I never seen before; It’s been a while), management(probably telling them to skimp out, or the time I ordered(although I used to order later than that like @ 2o’clock and get my order right).Now I know where not to go when I want pizza.
… morecharles keller
Ordered a pan pizza and this is how the pizza came whenever picked up. Looked like a pound of cheese and everything was raw. You can literally see uncooked cheese and dough. I didn’t even want a refund or a remake. Can’t be that hard to keep the pizza in the oven for the correct time. Wouldn’t recommend eating at this location.
… moreRoger Hopper
Great pizza and garlic knots! Love their Steak ‘N Cheese pizza, Philly cheesesteak vibes. Signature sauce is like a vinegary Ranch – very good!
… moreOVlifestyle
I haven’t had there pizza in a while saw the store decided to pop in. No one around in store. Buzzers and buttons going off. Yelled and yelled even walked through the store to the back no one to be found. Guess it was meant to be. I’d probably be disappointed in the food anyways.
… moreMarie Marie
Tried to order online and was having issues with the website. Called to order and stated I will be paying cash. He refused and asked for my debit card. Is 2025 and nobody should be giving credit card information over the phone! He then proceeded to hang up the call. Unprofessional! However orders online give you the option to pay cash when the driver delivers the pizza. But they be quick to accept cash on tips!!!! Close this trashy shop for good!!! There is a reason it has nasty reviews
… moreTrista Henderson
Super happy with the customer service from Tango tonight!! Made the pizzas fast and they were amazing!
… moreTiffany Brinkley
Ordered online received a call from delivery driver to clarify my delivery address. When I informed her that where she was delivering to was a house she informed me she was sitting at a light and could I come outside. Completely baffled as to what she was talking about reiterated that she was delivering to a house. She then asked me if I was upstairs and ok can I just come outside. After standing on my front porch for 4 minutes a car pulls up playing music and 2 young ladies talking loudly. The delivery driver gets out of vehicle dropping things as they laughed about always dropping people’s drinks. She then tries explaining herself when pulling up that she had been in the wrong neighborhood. The pizza looked like it had been sliding around somebody’s back seat and was cold and raw dough. Stars for her attempt to apologize the asinine behavior and MAINLY because I ordered from them earlier this week and they were awesome delivery and food.
Okay so after getting a response I ordered again with crossed fingers. Food was great .
UPDATE: Don’t waste your time!!!!
Welp, fool me once shame on you fool me twice shame on me . Decided to take my daughter’s for a fun night out and stayed at the Hyatt hotel. Decided pizza was the way to go and ordered from this chanellos. I WOULD HIGHLY RECOMMEND NOT ORDERING FROM THEM!!! Payed online asked that driver call when the are outside I would even come down and get order. I received the call from driver stating she was passing a bank and be there soon. I immediately went down with my 6 year old daughter to wait in lobby. I stood outside IN THE COLD waiting for an absurd amount of time only to see the driver in the distance drive pass. I immediately went back up to room to grab my phone which we on the charger to see the text message in the picture. Called to speak with manager who stated she had gone t the wrong address (in the high tech world of GPS). The text message was insulting enough but not getting what I paid for is the icing on the cake. They did offer to recook and deliver but It was getting too late to wait to feed to hungry children, so Taco Bell saved the day. Way to put a damper on what should have been a fun night out CHANELLOS!!! Officially horrible, you’ve been WARNED!
… moreMichael Jones
Tried to call for a pick up order an hour and half before closing on Sunday June 29th. I had to call 10 times before someone picked up and then they immediately placed me on hold for 20 minutes until I hung up. I went in just to see 3 guys doing nothing not busy at all when I saw that they were just ignoring calls and didn’t seem to want to work I decided not to place an order because they probably wouldn’t have made my pizza right anyways. I will not be coming to this location again
… moreSenseiBeeTV
They will never answer the phone. I swear every time I call I’m trying to do a pick up. I don’t need delivery.
… moreVicky
I recieved my food. It was cold, but burnt. Hardly cut. Ive had way better pizzas from here. Even late night and this was not it.
… more