Address and Contact Information
Address: 2010 S 77 Sunshine Strip ste b, Harlingen, TX 78550
Phone: (956) 428-0797
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Ceviche Ceviche Harlingen | Harlingen TX – Facebook
Order Ceviche Ceviche – Harlingen, TX Menu Delivery [Menu & Prices]
The original Ceviche Ceviche (@cevicheceviche_spi) – Instagram
Reviews
My wife and I were really looking forward to trying Ceviche Ceviche, and despite the many reviews mentioning poor customer service, we decided to give it a chance. Unfortunately, those reviews were right.
When we walked in, there were two young men behind the counter preparing food. They didn’t look up, greet us, or acknowledge us in any way. We spent a couple of minutes looking at the menu, and when we were ready to order, my wife said, “Okay, we’re ready.” Still nothing—not even eye contact. One of the employees walked away, and the other just stood there without saying a word.
At that point, we simply walked out. I’m sure the food is good, but no food is good enough to make up for that level of customer service. Very disappointing experience. We won’t be returning.
Good, friendly service.
I was incorrectly charged for my order at the register. When I brought the error to the employee’s attention, he outright refused to fix the mistake, despite the clear discrepancy.
What happened next was completely unacceptable. When I informed him that I would be contacting management to resolve the incorrect charge, his response was, “I don’t care.”
This level of dismissiveness and disrespect from an employee dealing with a payment error is truly appalling. Not only did the staff member refuse to correct a simple mistake, but he showed zero concern for customer satisfaction or the integrity of the business. Management needs to address this immediately, as an employee who tells customers “I don’t care” should not be on the front lines handling transactions. I strongly advise others to double-check their bill and be aware of the extremely poor service standards.
The 3 young men were working efficiently today to get thru the line small line of customers.
I will definitely be back to either location!