CAVA

  4.5 – 1,518 reviews   • Mediterranean restaurant

Social Profile:

Mediterranean restaurant for thoughtful food with customizable greens & grains bowls, pitas & salad.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery CAVA 27514

Menu Photos

Order and Reservations

Order: Order online

cava.com

Photo Gallery

Related Web Results

CAVA at 79 S Elliot Road in Chapel Hill, NC

Enjoy delicious Mediterranean dishes at CAVA in Chapel Hill, NC. Visit us for flavorful bowls, salads, and grilled favorites.

CAVA: Mediterranean Lunch, Order, & Pickup

Discover the mouthwatering flavors of Cava’s Mediterranean-inspired cuisine. Enjoy fresh ingredients and bold flavors at our restaurant.

Our Menu – CAVA

Bowls · Greens + Grains Bowl · Grains Bowl · Salad Bowl · Spicy Lamb + Sweet Potato · Harissa Chicken Power Bowl · Chicken + Rice · Harissa Avocado · Steak + Harissa.

Reviews

Honey D
Food Quality and Service Did Not Meet Expectations:

I’m honestly very upset about my experience here.☹️

My friend placed an online pickup order for me, and when I arrived, the order was ready—but that’s about the only thing that went right. I’ve eaten CAVA many times and always enjoyed it, which is why this visit was so frustrating and disappointing.

I asked for DOUBLE pita chips with my veggie falafel bowl. What I got did not look fresh at all. The chips were overly burned, tasted old, and had a bad oily smell. This is not what CAVA is supposed to be.

On top of that, the pickled onions I ordered were missing, and there was no tzatziki added at all. None of the toppings I specifically requested were included.

I also ordered half sweet potatoes and half falafel. Instead, I received only one falafel, and the sweet potatoes were undercooked, hard, and clearly not prepared properly. If I order half and half, I expect half and half—not whatever was thrown in the bowl.

I requested extra Greek Skhug and extra garlic dressing. The containers I received were tiny and only half filled. When I politely asked for another one, I was told no. Other locations have never made an issue about this, so why is this place cutting corners?

This is not rocket science. ‍♀️If a customer pays for something, they should receive it—fresh, properly cooked, and in the correct portion. I paid full price, not half price, so why am I getting half portions and poor quality? ‍♀️

Order #: 6089999472
I have photos of the food and receipt to document everything.

I’m not writing this just to complain—I’m writing this because the quality and service at this location need serious attention. Customers should not feel like standards are being compromised.

This is not just about one bad meal—it’s about customer experience. Your employees need better training to ensure:
• Orders are prepared correctly and fully (double portions actually delivered).
• Ingredients are fresh and properly cooked.
• Extra sauces and sides are provided as requested, not denied.
• Staff pays attention to customer instructions, even for simple things.

If you don’t fix these basic things, your business will lose loyal customers like me. I’m giving this feedback seriously because I want to see CAVA maintain the quality I’ve loved in the past.

As a goodwill gesture, offering reward points or some form of compensation for customers who get bad service goes a long way—it encourages us to come back and shows you care about improving.

Very disappointed. I would rate this experience 1.5 out of 5.
… more
TaLisha Young
Strawberry Citrus drink is yummy! I get a grains and greens bowl with brown rice, chicken, roasted red pepper hummus, crazy feta, corn, cucumber mix, fiery broccoli, pickled red onions, and a spoon of feta crumbles. I get garlic dressing and balsamic vinaigrette dressing. CHEFS KISS reasonably priced for the quality and flavor!
… more
calla lundberg
said i would get free chips if i left a review would give six stars. best harissa ever litterally could bring me back to life
… more
Christian Kammerman
Terrible customer service! Don’t bother ordering online. I came 5 min after it was supposed to be finished and was told “Its gonna be another 10 to 15 minutes. Sorry we’re kind of backed up.”

I came for a 7pm pickup and received my food at 7:30. Meanwhile, anyone who just walked in is getting their food immediately.

Went to fill my drink and both choices I paid for online were empty. See pic for reference. After confirming with the cashier that everything was correct, I arrived home to find that my order had been botched.
… more
Reuel Enerio
We came in 1 pm. Great fresh food! Clean atmosphere. The guy who took our order was in a hurry and didn’t look like he wanted to be there. Its was just me and my friend and no one else was on line. He kept saying what else, what else, what else, what else, what else. Ruined our experience for good food. The cashier was polite and accommodating.
… more
Makenna Dillingham
I love cava, especially this location, tons of outdoor seating, a great ambiance, and such a great location near all my favorite grocery shops. It’s a great place to grab some food, the food is always hot, and fresh, the service is great, and as far as gluten free options they’ve got plenty!
… more
Imani Hooper
Hands down my favorite cava location! J’s customer service is exceptional! Definitely will return 🙂 keep up the great work J
… more
Annika Shi
I always Ubereats food from them, food is good 100%, but when I went in for the first time to get food their utensils area looks not very clean and organized and has a weird smell, makes me feel doubtful about the cleanliness
… more
Lydia Yeh
the white guy with brown hair working at cava on december 10 at 1:30pm was genuinely the reason for the best experience ive ever had at cava. he made sure i got a suitable amount of topping for everything, and went out of his way to get me pita crisps even though they were out. he was seriously the goat and ill never forget him. please give him a raise
… more
Rob Mihelic
Cava is always good. This one is clean and has plenty of indoor and outdoor seating!

Easy parking, fast line and fast service. Fresh food! The grilled chicken bowl is awesome!
… more
… View more

Leave a Comment