At Snifters Tapas & Spirits, we are more than just craft cocktails, our small plates are the perfect fuel to keep you dancing throughout the night to the weekly live music performances. Our innovative tapas style fusion of Latin and Soul-Food will entice your taste buds and have you yearning for more. Our commitment to indulgence and the elegant touches will charm to create lasting memories and engaging conversation while celebrating your favorite libations. Enter and transport yourself into a journey of experiences, be it the drinks, the fare or the genuine atmosphere. Sophisticated yet comfortable to treat your special someone, meet for business or become the place to unwind.
Address and Contact Information
Address: 606 S 5th St, Milwaukee, WI 53204
Phone: (414) 635-0882
Website: https://www.facebook.com/catrinamke
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Reviews
I’ve been here at EVERY time of day and somehow the service is ALWAYS 10/10. Daytime is a super cool, fun, laid-back chill vibe that you can actually relax and enjoy… and at night it turns into an ELECTRIC, high-energy PARTY that you do NOT want to miss. BOTH vibes are elite and BOTH need to be experienced.
The staff is NEXT-LEVEL AMAZING. They make you feel welcomed, appreciated, and taken care of from the second you walk in. That’s why I’m a regular and why I keep bringing friends and coworkers—EVERY SINGLE PERSON becomes obsessed and immediately wants to come back.
The specialty drinks are UNMATCHED, the ladies who work here are absolute VIBES, and HUGE shoutout to ROSA who goes ABOVE AND BEYOND every single time and truly makes you feel like FAMILY. This place deserves ALL the hype, ALL the stars, and ALL the love. If you haven’t been yet… WHAT ARE YOU WAITING FOR?!?! ⭐⭐⭐⭐⭐
Upon arrival, we visited the restrooms and immediately noticed several concerns. The bathroom door was wide open, the stalls did not have functioning locks, and there was no toilet paper available. The overall condition suggested that the space had not been cleaned or maintained.
Additionally, we were served a pitcher of water that had visible fuzz along the glass, which raised further concerns about cleanliness and sanitation.
Given these issues, we chose to leave before ordering.
I placed a takeout order over the phone with a female staff member. I arrived about 10 minutes later to pick it up. When I entered, a male employee at the bar asked if he could help me. I explained that I was there to pick up an order I placed over the phone. He went to the other side of the restaurant, and I waited at the bar for about five minutes or so. Shortly after, a woman handed him a bag, which he then gave the bag to me. Both employees told me to have a nice day and walked away. I thanked them and left the restaurant.
Just a few feet outside the door, a woman called out excuse me and briskly walking out the door up to me. I stopped and she said they hadn’t received payment for my order. I said oh I’m sorry and went back inside realizing she was correct. I then went back inside paid for the meal and left a $5 tip. I proceeded to walk home and start eating. I recieved a missed call and a very rude voicemail mid meal. I immediately called the number back.
When I called back, I spoke with Jennifer, who immediately accused me of intentionally leaving without paying and said I was “no longer welcome” at the restaurant. She also claimed she watched the video and that a waiter had to chase me down for payment which is absolutely not true! If she did watch a video, speak to me, or even the people outside, she would truly know/ see what occurred.
Jennifer refused to hear my explanation and hung up on me also. When I called back to clarify, she continued to insist I tried to steal, despite not having been present during the incident.
This was an honest mistake on both sides. The waiter forgot to take payment, and since I’m used to paying for pickup orders over the phone or through DoorDash ahead of time, it simply slipped my mind as well. At no point did I act in a dishonest or in an evasive manner. If I had realized the oversight later, I would have gladly come back to pay, as I live across the street and walk by this location daily!
Being accused of theft ($17 burger and fries) and treated so rudely over a misunderstanding was extremely upsetting and unprofessional. This was my first experience dining with this establishment and obviously my last as I am not welcomed, nor would I want to come back with management/ customer service like this. I truly hope that in the future, situations like this are handled with more fairness and professionalism toward your customers!
Sincerely,
Sakeenah R