
Por más de 10 años Catrachos Restaurante ha ofrecido la mejor selección de platillos tipicos de honduras para todos tus antojitos hondureños. Catrachos Restaurant es el rincón Hondureño de Massachusetts. For over 10 years we have offered our customers an authentic taste of Honduran food. Whether you are looking for a taste of home or excited to try something new you can’t go wrong with our broad selection of unique dishes.
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Reviews
The staff, particularly those handling phone orders, would benefit from additional training. During my recent experience, the person taking my order seemed distracted, speaking to others while also trying to assist me. It was unclear whether she was addressing me or someone in the restaurant. When I asked for clarification, I received a rude response.
I also had to repeat my credit card number multiple times before it was entered correctly. Despite providing the correct information, I was told several times that my card was expired, even though the expiration date was 01/29. This was frustrating, especially when the confusion appeared to be on their end.
Additionally, both dine-in and delivery orders consistently take a long time. While I understand that every culture has its own pace, operating a business requires efficiency and professionalism.
I genuinely want to continue supporting a restaurant that represents Honduran culture, but customer service and timeliness are essential. As representatives of Honduras, it is important that the business reflects the pride and professionalism our culture deserves.
The restaurant is located in an ethnic enclave with lots of interesting South American restaurants. Among those, this place seemed like one of the popular spot among the locals, so we took a visit for a weekend brunch.
Ordered the regular baleada with avocado and carne asada with some horchata, and everything was basic, yet delicious. They were very reminiscent of the breakfasts that I had in Honduras couple of years ago, and everything tasted very authentic. I wasn’t expecting such a huge portion for the baleada given the price, but one was probably sufficient for a normal breakfast. The combination of sour cream, scrambled eggs, and refried beans inside was simple but very filling. Carne asada came with a grilled piece of flank steak which was a bit tough to bite through. However, the pickled veggies, beans, and rice on the side were nice. Great value meal overall, and I would probably return to get more of the baleadas whenever I’m in the area.
So we called in an order to go, and they did not fail, horchata was made perfectly!!! And my breakfast baleadas was delicious!
2. They’re rude about it instead of being patient when asked what happened to the order
3. Worst attitude in all of Chelsea.