Casey’s

  2.8 – 67 reviews   • Pizza restaurant

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Convenience-store chain offering fuel, drinks & food, including pizza, sandwiches & baked goods.

✔️Breakfast ✔️Dinner ✔️Take out ✔️Delivery Casey's 60137

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Order: Order online

caseys.com

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Reviews

Maia Lee
Do not go here. I tried to get a car wash at this place and got stuck inside the car wash with the fans still on as it pushed my car into the garage door that was broken. I went to the manager Marcus and all he said to me was “but in the end you still got your car wash”. I asked for a refund for my $7 car wash and he refused to give this to me even though there was no attendant there as I was stuck pressing on my brakes and honking for someone to save me. Unsure about damage to my car, but emotional damage is extreme. Terrible management, terrible service, will never be stepping foot here again. I hope no one else does either.
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Javier Castro
Marcus “kitchen manager “ was completely rude / aggressive and try to treat me like a little boy when I’m a 30 year old man . Everyone else in the staff is great . I come all the time and have built awesome relationship with folks and this guy was just mean .
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Jonathan Edwards
This is the worst caseys I’ve ever stepped foot in. I’ve been coming in here for a bottle of tea the last few months, and it’s ALWAYS the same. Self-service stations are disgusting and always missing lids cups or straws. The ready-made food is always out 6+ hours after the enjoy by date. The employees ignore the customers and also seem to ignore each other. Guys are standing around while the older guy at the register has a line of 7 people. A disgrace to the caseys brand name. caseys has always been the place I go to for fresh pizza slices, foods, coffee, and drinks. Not pizza that has been sitting there for 6 hours on the warmer
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Sophia Lee
Do NOT get a car wash if Marcus is working. Got trapped inside the unmanned car wash where my sister had to go inside before and ask them to start it up after waiting in the car in the not working car wash. Then, at the end the blow driers were still on but the gate wouldn’t open for us to get out so the blow driers were just running while we were honking the horn for a while. Then the manager MARCUS wouldn’t refund the 7$ car wash after trapping us in there and also gave a bogus number to a Life alert hotline or something. It’s a 7$ refund for a final destination esque experience and it’s not like it’s coming out of his paycheck so the rudeness was really uncalled for. Give us the 7$ back (it’s ab the principle of it now)!.
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Joann Kerschner
The first time I had Casey’s pizza I was visiting my son in Urbana a few years ago. They had this pizza delivered to a local brewery. I did not believe it came from a gas station store but it did! Now I moved from MD to Illinois and I am excited to have Casey’s just a few minutes away! I love the pizza… give it a try!
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Larry Conn
Pumps rarely have receipt paper and there was a nice gross piece of Pizza just laying next to the pumps today. Way better when Buckys ram this location.
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David Giammarino
Got the breakfast pizza and whoever is making it deserves a raise! Best pizza I had from a Casey’s and basically best breakfast pizza I’ve ever had. Made my day!
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Laura 4446
This store is sad, disgusting, and a complete waste of a Casey’s general store. There are so many employees in the day shift that are lazy in making the kitchen food/pizza. At lunch hour you will find at least 2 on smoking breaks ☠️and as soon as lunch is over about 1:30-2 pm all of these useless employees leave at the same time shutting down the entire kitchen and only leaving bare minimum of prepared food. Im here now at 1:07 pm and the male cashier stated that despite the kitchen closing at 8 pm all the employees left for the day leaving the old man by himself. All he could do was shrug his shoulders and say that he couldn’t do anything about it. I visit Casey’s often to buy their fresh made pizza oftentimes spending $50 or more to feed the family or coworkers but this location falls too damn short to ever consider coming to this location for anything, even ice. Casey’s needs to look into this matter because they are losing money when they are not selling their most demanded items such as hot foods and pizza. Casey’s is losing money when it’s employees don’t care enough about the customers to formally inform them that the kitchen closes early whenever they feel like it. I will send my workers and family members elsewhere to get what we desire if Casey’s doesn’t do better.
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Marc Squires
Beer is priced lower on the shelves than it rings-up. The cashier thanked me for understanding that it isn’t his fault, as apparently he has customers get aggressive over this issue every night. I’m pretty sure that this is illegal. Do better, Casey’s.
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Amy Wiel
I truly cannot believe some of the ridiculous, bad reviews I’m reading on here. Stores cannot help it when they are out of stock on something. It’s usually because their vendor does not have it. They also cannot help that somebody leaves a piece of pizza out by a gas pump. They cannot run out there and clean every 10 minutes. I love this Casey’s. Every time I go there, the employees are friendly and helpful. It’s always clean. The store manager, Bhaumik (I hope I spelled it correctly) is wonderful when it comes to customer service. I stop there often on my way home from work. They have better gas prices than anyone around and, as I said, the store is always clean. Sometimes the hot food station may not be open but finding staff these days is very hard, especially reliable staff. We all do the best we can with what we have. It’s not their fault. Customer service is horrible everywhere these days so, I greatly appreciate the wonderful customer service I get here. I’ll continue to patronize this location as long as I can.
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