ND Topping
Casey’s policy is to pass the buck…Our pizza was supposed to be delivered at 5:45. A 3rd party is apparently contracted to deliver the pizza (Door dash). We live 6 minutes from Casey’s. We received a notification that our pizza was ready and picked up at 5:47 (it should have already been at our house). We received pizza 25 minutes later. Casey’s? “Not our issue. We just make the pizza.” WE didn’t hire Door Dash- Casey’s did. WE didn’t have the pizza u prepared until it was already supposed to be delivered – Casey’s did. But apparently it’s not their problem.
UPDATE: They did end up, after much discussion with the GM, to give us credit for free pizzas on our next order- so we are good. But make sure you know who is delivering your pizza!
… moreChristopher Sample
They frequently make mistakes with doordash orders. I had a real simple doordash order yesterday for a 20oz can of red bull and a 2 liter of dr pepper. Ended up with a 12oz can of red bull (3 dollar difference) and a diet dr pepper 2 liter(alergic to aspertame… thanks guys!) Contacted doordash, got refunded plus credit on a reorder. Decided ok, well, I’ll get myself a pack of water, and an apple juice, no way they could mess that up, right? Wrong. Ordered a 24 pack of purified water and an apple juice, got a gallon of water, and nothing else! For the love of the gods, just… get your employees off their freaking phones or whatever it is they are doing and have them… focus. These are amateur mistakes even day 1 employees should not be making.
Now, normally, I would get this sort of thing myself, but I suffered injury in a recent work accident, and am confined to bedrest. Thanks for the oh so memorable service…
… moreRiley Miller
Cashier snapped her fingers and hissed at me like I was a dog because I didn’t hear her. I’ve got hearing loss. My bad. If you go here, get your stuff and get out. They’re not friendly.
… moreElizabeth Marie
Pizza is always good. Do not recommend the wings, burnt
… moreKathlene Quinn
Great friendly staff. Great coffee and quick breakfasts. Would have given 5 stars, and maybe it’s just my timing, but I do find it irritating the pumps seem to always be out of receipt paper. A first-world problem, to be sure, but with kids in the car and snow I get annoyed about that. Everything else is great.
… moreCaptain Unusual
Had an unnecessarily unpleasant encounter with one of the managers, or at least I think she was a manager. She certainly seemed to *think* she was in charge. I don’t know her name but she was a heavier girl with reddish hair and dark-rimmed glasses. After that, I went to get a $1.92 cup of ice cream and the cashier tried to charge me $2.88 even though every other Casey’s has a flat price of $1.92. Her explanation was that the ice cream was over the rim of the cup. HUH? No other Casey’s does that. I did not pay for that ice cream. Went to a better Casey’s and got ice cream there instead.
UPDATE 5/28/2018: This negative experience has inspired me to start filling up at Kum-and-Go instead. They have E-85 and a rewards card that automatically deducts 5 cents per gallon. I hope that manager gets replaced because her mismanagement has cost Casey’s a customer.
… moreLavern Zimmerman
Great stop for a quick bite to eat!
The two employees that were on duty were very corteous. Even though they do not have MTO options they kindly made my wife and I a sub!
Thanks to those two, they went the extra mile for us!
… moreRobert Bills
Can not follow instructions on orders last 3 times I have ordered it was not done correctly
It’s just a pizza order on they keep messing it up.
Will be going to a different place to get a pizza next time tired of complete incompetent
… moreMars
The workers were so kind and helpful. Fresh pizza and great iced coffee as usual. Can never go wrong here.
… moreVickie Sommers
Easy access clean the workers were great and friendly. Really helped us out. Only Casey’s in Marion that we will be going to. U guys rock.
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