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New Mexican Steakhouse Opens in Downtown Pulaski – Facebook
Casa Cancún Mexican Steakhouse is now open in downtown Pulaski!!!!! … New Menu Items at Christiansburg, VA Restaurant. Pupuseria Mari ▻ We Are …
Casa Cancun Mexican Steakhouse – CLOSED, 68 1st St … – MapQuest
Casa Cancun Mexican Steakhouse is a dining establishment in Pulaski, VA that offers a fusion of Mexican and steakhouse cuisine.
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Get delivery or takeout from Casa Cancun Mexican Steak House at 68 1st Street Northwest in Pulaski. Order online and track your order live.
Reviews
Jon Hundley
Excellent new Mexican restaurant located in the Jackson Park Inn hotel. The restaurant took the place of Al’s on First. The restaurant is very nice and has a great atmosphere. Food was incredible and the service was even better. There is also a small bar if you want to grab a quick drink. Would recommend both the restaurant and the hotel (which is now part of the Choice hotel network)
… moreJames McGuire
We (Mother-in-law, wife and I) decided to try this newly opened restaurant in Pulaski, VA. Since this is our “hometown” which has struggled to draw in and sustain business for decades, I wanted to be able to post a very positive review and hope the business can thrive.
The dining room is beautiful—a spacious yet modern renovation of an old warehouse. Another reviewer posted pictures of the dining room, so there was no need to repeat that.
The server was a friendly and welcoming. Drink orders arrived quickly. Our entrees were:
American Burger ($13), Cowboy Burger ($15) and Old Fashioned Chopped Streak.
She told us that preparation of the steak and burgers might take a little longer than expected. Truthfully the food arrived in a reasonable amount of time, but I appreciated her forewarning us.
Chips and salsa was provided like any mexican restaurant. Nothing special here. I prefer more rustic salsa, but my wife was quite happy with their very basic mild salsa.
Here’s the rundown on our entrees. The chop steak was a reasonable sized portion covered with brown gravy and two side dishes. My mother-in-law said it was quite good.
Her sides were a roasted creamy corn served with tortilla chip and broccoli. The roasted corn was okay. The smoky, roasted flavor of the corn did not integrate into the creamy sauce. She definitely did not like the broccoli. It was minimally cooked and seasoned with a touch of butter and Italian seasoning. I tried a little and have to agree the flavor and minimal cooking was disappointing.
The two different burgers were served on brioche buns and were accompanied with a large order of well seasoned french fries. The burgers were good, but the fries were the best part of the meal. I think that the hamburger patties were too small. I would have been much happier if the order of fries was half as much and the hamburger patty was a little larger.
Bottomline, I wanted to give a strong endorsement, but I can’t. Looking over the rest of the menu, the most of the plated entrees ranged from $18 to $22. Steaks were priced at $28 and above which is concerning for a small, moderate income town like Pulaski. I guess they are counting on the traveling guests of the colocated hotel pay those prices. Nonetheless to be fair, we will give it another try in a few months to see how it matures.
… moreThe dining room is beautiful—a spacious yet modern renovation of an old warehouse. Another reviewer posted pictures of the dining room, so there was no need to repeat that.
The server was a friendly and welcoming. Drink orders arrived quickly. Our entrees were:
American Burger ($13), Cowboy Burger ($15) and Old Fashioned Chopped Streak.
She told us that preparation of the steak and burgers might take a little longer than expected. Truthfully the food arrived in a reasonable amount of time, but I appreciated her forewarning us.
Chips and salsa was provided like any mexican restaurant. Nothing special here. I prefer more rustic salsa, but my wife was quite happy with their very basic mild salsa.
Here’s the rundown on our entrees. The chop steak was a reasonable sized portion covered with brown gravy and two side dishes. My mother-in-law said it was quite good.
Her sides were a roasted creamy corn served with tortilla chip and broccoli. The roasted corn was okay. The smoky, roasted flavor of the corn did not integrate into the creamy sauce. She definitely did not like the broccoli. It was minimally cooked and seasoned with a touch of butter and Italian seasoning. I tried a little and have to agree the flavor and minimal cooking was disappointing.
The two different burgers were served on brioche buns and were accompanied with a large order of well seasoned french fries. The burgers were good, but the fries were the best part of the meal. I think that the hamburger patties were too small. I would have been much happier if the order of fries was half as much and the hamburger patty was a little larger.
Bottomline, I wanted to give a strong endorsement, but I can’t. Looking over the rest of the menu, the most of the plated entrees ranged from $18 to $22. Steaks were priced at $28 and above which is concerning for a small, moderate income town like Pulaski. I guess they are counting on the traveling guests of the colocated hotel pay those prices. Nonetheless to be fair, we will give it another try in a few months to see how it matures.
Jessica Colna
I was really excited to finally try this new restaurant. When first arrived the exterior and interior was beautiful. Our food took awhile to arrive all while the place was empty, but our waitress was amazing . She made sure to keep us with drinks & chips/salsa. When our food arrived it was plated beautifully. The food however wasn’t impressive and made us not want to come back. My husbands steak was barely cooked . My food was cold and no flavor whatsoever. No restaurant is perfect, but for the prices I expected it to better than what we received.
… moreKourtnie Melendez
This place is on the top of my list for recommendations! The staff is extremely nice, accommodating and I can tell truly enjoys the atmosphere here just as much as I did as a customer. The food was excellent, it is truly authentic and has just the right amount of flavor. I ordered the street tacos, with grilled fish, Al pastor, steak and chicken with the soft corn tortillas. They were so good I wanted more but couldn’t fit it. Their rice and beans are the best that I have had at any other Mexican restaurant. I have also had the chicken soup and their taco and fajita bars. I have never been disappointed in the food here. Their prices are very reasonable especially their mixed drinks and margaritas! I didn’t expect the margarita to be in such a large glass, needless to say I only needed one. I highly recommend this restaurant to everyone! Even if you don’t like Mexican food, their steaks and burgers are to die for!
… moreJohn Browder
Incredible food and service. Restaurant is tastefully decorated and with the high ceiling, it is very spacious. We were in the motel 5 days and ate at Casa Cancun at least once a day except Monday when they were closed. Missy was our waitress and she treated us like family. All of the staff were wonderful! We plan to visit Casa Cancun, as well as Jackson Inn, from now on when in the area.
… moreJoel Repic
The atmosphere is good. Food was average but not awful. I could tell the wait staff was trying their best even if things were a little clunky.
The worst part of the evening was when the manager walked over, annoyed at her staff, and asked us to describe the waiter we had. We had trouble describing her physically, but the manager kept asking us to describe her physical characteristics – kept pressing us – and then asked us if she was Mexican. Then she wanted us to point her out in the room! Just a very awkward experience, highly unprofessional, and it demonstrated to me that whatever problem the staff is having is actually the manager’s fault. I wouldn’t want to work for that person. I felt bad for the wait staff! This white woman was treating her staff from different ethnic backgrounds in a derogatory manner like they were children. If your staff is struggling, don’t throw them under the bus. That’s your problem if you’re a manager. Don’t blame them. I have no respect for that.
I hope this place can improve, because it seems like a good restaurant would be good for this little town. Here’s to hoping it gets better with management that doesn’t throw their staff under the bus while making derogatory statements about their ethnicity.
… moreThe worst part of the evening was when the manager walked over, annoyed at her staff, and asked us to describe the waiter we had. We had trouble describing her physically, but the manager kept asking us to describe her physical characteristics – kept pressing us – and then asked us if she was Mexican. Then she wanted us to point her out in the room! Just a very awkward experience, highly unprofessional, and it demonstrated to me that whatever problem the staff is having is actually the manager’s fault. I wouldn’t want to work for that person. I felt bad for the wait staff! This white woman was treating her staff from different ethnic backgrounds in a derogatory manner like they were children. If your staff is struggling, don’t throw them under the bus. That’s your problem if you’re a manager. Don’t blame them. I have no respect for that.
I hope this place can improve, because it seems like a good restaurant would be good for this little town. Here’s to hoping it gets better with management that doesn’t throw their staff under the bus while making derogatory statements about their ethnicity.
Sharon Dickens
“You never get a second chance to make a good first impression.” Will Rogers. We dined at Casa Cancun over the weekend. Unfortunately, it was not a good first impression. We were greeted at the door and seated promptly. When our waitress came to take our drink orders, she didn’t know what an Arnold Palmer(half tea/half lemonade) was, therefore one person in our party of four did not get what was ordered. When ordering our entrees, it was communicated clearly our meal choices. The waitress was not familiar with the menu, and could not answer our questions concerning entrees. When our food was brought out, one person in our party did not get what they ordered. It was completely different from what was ordered. If the kitchen was short on ingredients, then that should’ve been explained when the order was taken. However, the substitute meal was excepted. When our bill was presented to us, we were charged full price for the original entree. We were not given the courtesy of a price reduction for their mistakes and miscommunication. In the restaurant business, a flippant apology to smooth things over isn’t enough. First impressions DO count.
… moreDennis Greene
We ordered light because of the time. The margaritas were watery, the food was meh. I ordered a taco salad with steak. First thing I noticed was the smell. Not sure if it was the meat or the lettuce. Secondly, everything was cold, the shell and the steak. I took maybe two bites and boxed up the rest hoping microwaving it at home might save it. I doubt i will go back.
… moreEdward Short
I so wanted to love this place. I frequented the previous restaurant located here often and loved it.
Our visit started with confusion before we entered. An “Open” sign is in the window of what appears to be the entrance, but is not. The entrance is the same as it was with the previous restaurant. A woman, who I assume was the Manager, stepped out the door and invited us in. It appeared as though the staff was paying close attention to their customers. Sadly, that was the last time I felt that way.
The Hostess was polite, leading us to our table and placing the menus and silverware appropriately. As we opened the menus, they were covered in a sticky film, as though they had both been covered with soda or food from the previous customers. A staff member brought out chips and salsa – both of which were fine, but not great – and replaced our menus when we alerted her to the issue.
Our waitress came soon after to take our drink orders. Her approach seemed odd, stepping to us after checking on the table next to us. She did not extend a welcome of any kind, only asking what we would like to drink. We order our drinks and an appetizer. The drinks and appetizers both arrived in an appropriate amount of time. The appetizer – chicken wings with dry rub – were a little over cooked. Despite this, I thought that maybe the experience was getting better. Again, I was wrong.
The Manager then came out with a mixed drink from the bar, asking my wife and I, as well as several tables around us, if we had ordered it. Eventually, she returned to the bar with the drink and sat it down, seeming unable to locate who ordered it. After this, I started to observe the staff closer. Confusion seemed to be the main item on the menu.
About 10 minutes later, the Hostess began making here way around the dinning room, checking on each table. We had not had a visit from our Waitress since the drink/appetizer order, so I told the Hostess that we would like to order our food. She stated that she would let our waitress know and walked back to her location by the front door.
We waited another 15 minutes and no one came to take our order. Eventually, I walked over to the Hostess and told her that we would like the check. The Hostess created our check, brought it over, and I gave her my credit card. After several minutes – much longer than it should have been – the Waitress finally returned to our table with the check. At this point I fully expected some sort of apology for the lack of professionalism – nothing crazy, just maybe an “I’m so sorry” – but I was wrong. Instead, the Waitress waited at the table as I signed the check, trying to make small talk.
The entire experience was so disappointing. I hope that the owners and staff actually read these reviews and take steps to correct these deficiencies.
… moreOur visit started with confusion before we entered. An “Open” sign is in the window of what appears to be the entrance, but is not. The entrance is the same as it was with the previous restaurant. A woman, who I assume was the Manager, stepped out the door and invited us in. It appeared as though the staff was paying close attention to their customers. Sadly, that was the last time I felt that way.
The Hostess was polite, leading us to our table and placing the menus and silverware appropriately. As we opened the menus, they were covered in a sticky film, as though they had both been covered with soda or food from the previous customers. A staff member brought out chips and salsa – both of which were fine, but not great – and replaced our menus when we alerted her to the issue.
Our waitress came soon after to take our drink orders. Her approach seemed odd, stepping to us after checking on the table next to us. She did not extend a welcome of any kind, only asking what we would like to drink. We order our drinks and an appetizer. The drinks and appetizers both arrived in an appropriate amount of time. The appetizer – chicken wings with dry rub – were a little over cooked. Despite this, I thought that maybe the experience was getting better. Again, I was wrong.
The Manager then came out with a mixed drink from the bar, asking my wife and I, as well as several tables around us, if we had ordered it. Eventually, she returned to the bar with the drink and sat it down, seeming unable to locate who ordered it. After this, I started to observe the staff closer. Confusion seemed to be the main item on the menu.
About 10 minutes later, the Hostess began making here way around the dinning room, checking on each table. We had not had a visit from our Waitress since the drink/appetizer order, so I told the Hostess that we would like to order our food. She stated that she would let our waitress know and walked back to her location by the front door.
We waited another 15 minutes and no one came to take our order. Eventually, I walked over to the Hostess and told her that we would like the check. The Hostess created our check, brought it over, and I gave her my credit card. After several minutes – much longer than it should have been – the Waitress finally returned to our table with the check. At this point I fully expected some sort of apology for the lack of professionalism – nothing crazy, just maybe an “I’m so sorry” – but I was wrong. Instead, the Waitress waited at the table as I signed the check, trying to make small talk.
The entire experience was so disappointing. I hope that the owners and staff actually read these reviews and take steps to correct these deficiencies.
Pg Mayes
Hidden gem off I-81. Spent the night at hotel and the restaurant was convenient but turned out to be a great time. Staff was great and food plentiful, good and reasonable priced. Some of the negative reviews are nonsense. Margaritas were big and well made. Will return when traveling through the area.
… more