Jen Macdonald
Used drive thru today. Service was great. Choc. Frosty & French fries never disappoint! Good prices and super fast people. One of my lunch stops each week.
… moreJoseph Daniel
This location has become my top choice since the Fairfield location closed. I previously had an issue with a past visit, but I spoke with a supervisor about the experience, and Rafael took the time to listen and address my concerns. He was courteous and apologetic, which I truly appreciated. Overall, this location consistently serves the best Carl’s Jr. burgers in the East Bay. I’ve been as far as Fresno, and none compare when it comes to quality and taste. Thank you again, Rafael, for turning my experience around and providing excellent customer service.
… moreDavid Castorena
I am a returning customer and always enjoy visiting the Carl’s Jr. location in Oakley, California. During my recent visit, I was assisted by a team member named Venay, who provided outstanding service. She took my order with a warm and professional attitude, and ensured that my hamburger was served hot and made to perfection.
I truly appreciate the extra effort Venay put in to make sure I was completely satisfied with my meal. Her dedication to excellent customer service did not go unnoticed. I will definitely continue to return to this location, thanks to the great service from Venay and the rest of the Carl’s Jr. staff in Oakley.
Thank you again!
David
… moreMPyLP 4EVR
Blake was patient, friendly and fast. He tackled my extensively large order like a champ and when I asked him if he could repeat the order just to make sure I didn’t forget anything he did so politely and precisely. All in all great customer service from this gentleman.
… moreGayatri D
So happy that Carl’s Jr has a beyond burger option. It’s reasonably priced and you can ask them to leave the mayonnaise and cheese off to make it vegan. Also, Carl’s Jr fries are my favorite fries ever!! Thanks for being vegan friendly and accessible.
Additionally, I liked this location because the drive through wait was very short, and I wanted to use a coupon but wasn’t sure if it was applicable, and the cashier went above and beyond to make sure it worked. Thanks again ❣️
… moreGerald Hoffman
We used the drive-thru. The burgers were as good as always, Western Bacon Cheeseburgers. The fries definitely lacked… everything. They were as limp as spaghetti, and while not cold, the warming lamp they were under should be turned up. As I was saying about the burgers. They definitely tasted better than they looked. Mine looked as though after being wrapped, something had been set on top of it before being put in the bag.
But the young people working the window were smiling and courteous.
… moreAllyson Robello
I was the only person in the drive-thru and no one inside. I placed my order, paid and received my order within 3 minutes. The problem came after I got home, 2 miles away and opened the bag and everything was ice cold!!!!! Who goes to fast food for an ice cold burger and fries????? They also took all of the Mexican food items off the menu. Too bad because I enjoyed them. I don’t intend to go back.
… moreStephen “Steve” Meiers
I used their coupons and got dinner to go for two grandparents and two 4 year old grandkids for $18.57, with no drinks. Not a bad price and the food was a fast food 4 stars, good but could be better. Pretty good value with the coupons and made for a no cook night at home. Happy cook!
… moreJoe Pat Hawkins
Go there every now and then. For what you get, it’s expensive. But I like the Big Carl the best. I liked the real big $6 burgers. But these places keep shrinking the proportion sizes so I tend to find it’s better to make my own. Money wise. Maybe 9ne day they will comeback with the Original giant $6 burgers but they are all about profits so I doubt it. Besides our government is killing all our crops and livestock using bogus excuses to do so. They plan to create an artificial famine. Trying to depopulate. It’s mainly affecting the poor and middle class. The rich keep trying to make a giant divide and eliminate the middle class. They want to rule like god’s. But Jehovah will soon clean them off the face and underground of the earth. No place to hide, even 6 miles down underground. Their time is short.
… moreBessie Lallas-Colling
Everything was fresh and tasty. Their criss cross fries were hot and did not disappoint.
They also do a senior citizen discount.
… more