Andre Fuller
When I got home and checked my food the tenders was ok. I ordered a Dbl Jalapeño cheeseburger with no Santa Fe sauce instead I got a single meat burger that looks like it’s for a kid. This was my first ever having Carl’s Jr. Is my bottom bun supposed to do that.
… moreTodd Mason
I had a great experience today at this Carl’s Jr. I ordered the free Breakfast burger the morning after Super Bowl with my best lady.
When I entered Clinton smiled and greeted me. He had my order hot and ready for us. As usual.
We dined-in. The ambience is nice here. Good music. Clean.
The burger was delicious. It hit the spot.
Paul later checked on us to see if we needed anything.
Amelia was cheerful too adding to a good time.
It was a most enjoyable experience.
… moreKayahna Walker
Fabiola’s customer service was absolutely exceptional. It was extremely busy but she kept it professional and was so sweet during our exchange. There was a small mishap with my order but the manager Quenten went above and beyond to make sure I was happy with my order. It may sound big backish lol but I’ve been to many Carls Jr’s and this location takes the cake. It’s always clean, my food is always fresh, and they always exhibit awesome customer service. Thank you guys again for everything you do. Hope your day is as amazing as you both are!
… moreEmily Aviles
I believe she is a manager but the woman with the dyed hair is such a sweetie pie!! Great service. Even when they’re slammed shes smiling. Never had a favorite location until now. Food is always fresh and the service is even better.
… moreSteve Adams
Went to this DHS location yesterday. I don’t know what is going on, but since the last manager I believe her name is Erika who was super friendly since her departure the service has gone down. I’ve been going to this location for many years. I feel for the two guys that are trying to wait on walk-in and drive thru. Sometimes there’s only one which is pretty difficult. The current manager I don’t know her name, she has no customer service skills very unfriendly she doesn’t come out of her office to help. Since they seem short staffed they tend to focus on drive thru before walk-in customers. I think who ever owns this location dropped the ball when the last manager left. I don’t the circumstances why she left, but she should have been replaced with a more competent employee to manage. Your restaurant is in serious need of a remodel or maintenance. The ceiling tiles are falling or completely missing from the dining room. We don’t have a lot of choices here in DHS, but you really need to address these issues. Be proud of your business want customers to come and enjoy the visit. TY for listening.
… moredion khan
I NEVER even think of Carl’s Jr as a lunch option when considering fast food but today I had a long visit at Urgent Care and was going to have an additional wait for the pharmacy and I decided to grab a bite while waiting, CJ’s was the closet place around. I am extremely glad I came! The AI took my order at the drive, it stated it was learning so I put it to the test. The AI suggested a burger, I asked what the sandwich entailed and the AI described the burger so I ordered it without tomato, the burger suggested a combo to which I agreed and I pulled around. I was greeted sweetly by a Imelda, who confirmed my order and processed payment. The food was DELICIOUS so fresh, I have no notes! I truly enjoyed that whole experience, especially when compared to competitors prices, hands down Carl’s Jr has the best value.
… moreDan Hogan
The onion rings on my burger were difficult to chew.
… moreJaron Speakman
Usually I love Carls jr, but this time I was disappointed. When I pulled up to the drive through speaker I waited for communication but got nothing. After at least 7-8 minutes, I pulled a little forward and an a.i. finally answered to order with. Maybe the ground sensor wasn’t working right, but I would think that someone would have been monitoring and initiate ordering…? The window attendant was nice but asked what condiments I wanted but did not put them in the bag. Most of all though, one of the sandwiches I ordered was missing the meat.
… moreMaggie Newton
I spent $19.98 for a combo meal, three-piece chicke tender, and a vanilla milkshake and what I got was brown refried french fries that were hard as a rock & dark colored and full of oil. Did not receive any sauce for my chicken tenders either. So basically can only eat the tenders dry and the milkshake all for $20! What a deal! I’ll never go back!
… moreArt Ortega
The interaction with drive thru employee was not enjoyable I placed my order online and when came to the window to pick up my food I was the only customer there at 6:45 am and I asked for salsa and ketchup since I forgot to put it on my online order and the woman who was at yhe window said to me next time put the condiments on the app order . Why was that necessary I made her take a few extra steps and I had to hear something about it. That his not customer service that his complete laziness I interrupted her conversation to the cook is this why she was very rude and had to make a comment I guess so people that act like this should stay jobless and at home you don’t deserve to have that job
… more