Janet Moller
I had such a good experience at the drive thru today, the young man at the window was so incredibly nice I wish I had asked his name. The food however was not even mediocre. The tomatoes on my burger were rotten but my husband liked his western bacon cheeseburger so it wasn’t all bad.
… morePatrick Sutherland
Horrible. They didn’t have the soda I wanted so they “comped” it off but then when I asked for the drinks they said “you didn’t want the drinks” and gave me nothing. Absolutely ludicrous pricing for absolutely god awful service. Normally this location is very accommodating, but whomever is scheduled tonight, 10.22.25 hates life and their job. I hope other people do not have to experience this person as they are unkind and unwilling to compromise when their corporate/management doesn’t give them the tools to succeed.
If this person is working, I’m going to just drive away/leave the restaurant. Absolutely horrible. Horrible. Horrible experience.
Update: Rawley is the employee who did this. I had to come back for items they forgot on my order. They literally had other sodas that I said would be a good replacement for Dr. pepper and told me I can’t have them because “I wanted the food, but not the sodas.”
This is the absolute. Most. Ludicrous. Response to asking for a replacement for what wasn’t available.
That apathy I was given when I came back for the items I ACTUALLY paid for was unacceptable.
If you come here and Rawley is working, don’t expect kindness or understanding. They do. Not. Care.
Update #2: upon returning home, my fiancé explained that the ONE time their order at this location was wrong, was also Rawley. Apparently the amount of chicken stars, the soda size and type were all wrong. That incident, no compensation was offered or provided and Rawley refused to provide their managers name.
I grew up in alpine and have been visiting this location with NO ISSUES. This is the first time I have ever wanted to write a review in 30 years. That is how awful Rawley treated us. I don’t know if it is ineptitude or just apathy for the Alpine community, but Rawley is personally, single handed bringing down this Carl’s Jr.
… moreAmerican Flight
I drive into alpine for work a couple times a week and this location has been hit or miss at best when it comes to what kind of experience they provide. Today (10/08/25) I ordered a single western and “new” Cali XL. It’s basically a coin toss in whether or not you’re going to get a decent burger or a flat, wet, and honestly—gross burger. The Cali XL was a soggy biscuit of trash. In addition to the questionable slop they feed you, the drive thru wasn’t even busy yet took a solid 10-15 minutes to get through. I recently took a road trip and stopped at a few Carls Jr’s and was shocked of how not shitty the food was. This location actually just is awful and I still love the brand…elsewhere.
… moreGloria Bernal
We usually stop here off of I-8 on our way into Arizona when we leave Cali early in the morning. Get my coffee and sausage biscuit to fortify me for the until lunchtime. Not the best I’ve ever had, but good enough.
… moreVirginia Mo
My bill was $37 one of the items I requested was a lettuce wrapped bacon Swiss chicken sandwich this is what I got in the pictures. Not lettuce wrapped no bacon and the chicken I couldn’t bite into it it was very stiff. I had them redo the sandwich. When I tried to give the sandwich back the worker said or rather screamed Corona he said just keep it here’s the other sandwich make sure it’s correct. I also ordered a child’s star chicken combo. The child wanted a shake. I asked what the upcharge was but I did not get an answer instead I was asked if I wanted to shake rather than the drink that it comes with. In my receipt I was charged a regular shake 3.99… did not get a child’s drink with a combo. So you can imagine how disappointed I was with the visit. When I tried to walk in to have them correct the sandwich their doors were locked and they ignored me. As I walked back to the car I noticed one of the workers was outside giving bags to a waiting customer.I hope never to return to this location again.
… moreElias Truthwell
Carl’s Jr. is hit or miss for me. The food is usually decent and the burgers are flavorful, but the quality can be inconsistent depending on the location or time of day. Service is generally fine, though sometimes a bit slow, and the restaurant isn’t always the cleanest. Not terrible by any means, but not my first choice either. Solid middle-of-the-road experience.
… moreJosé Manuel Avila
Didn’t have high expectations coming here to eat and was not disappointed. Fries were cold & the burger was a “mediocre meh”. The only thing saving this review from a 1 was the quick service.
… moreJonathan McCurry
Tried to read the breakfast menu. It flashed on the board for less than 5 seconds. Then it changed to an ad for a longer period of time. I became frustrated so I left. I hope all Carl’s Jr. aren’t like that. It appears the company is more interested in an add than providing the customer with support in ordering. To top it off, when the employee was aware of the situation, she wasn’t even concerned or apologized.
… moreAnna Speaks Out
$15 for 1 breaded Chicken Sandwich with fries and a water bottle.Then it took about ten or fifteen minutes to get with only 2 people ahead of me in line.
… moreJohn Lee
There was one other couple in front of us and the employees took at least 10 drive thru orders before taking their. order. And she was the shift lead. I put in my order through the app before the couple in front of us put in their order, we waited 12 minutes.
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