Gray Rohrbach
The atmosphere was sad. The girl that took my order was nice. Had a good attitude, but the lady that brought me the food which I asked before I even grabbed the bag is everything there she said yes so I took the bag looked in. This would be the third time I was missing one of my sandwiches so then I told the lady which she kept telling me know everything‘s there and I said no, it’s not. I’m looking at it right now. I started to tell her this is the third time that I got shorted the other two times I drove all the way to my house before I noticed. She told me she was shortstaffed. I said that’s not a reason to forget sandwiches. She said she’s super busy and being condescending about it. I said that’s not good customer service when I started to say that she slammed the window shut so I couldn’t get her name so I went inside the store which I recorded her name was Belinda. At least that’s the tag she had on. It’s sad but she was shortstaffed definitely shortstaffed, but that does not Make it OK to be rude to your customers even when I went in she ignored me. I had to wait till she served somebody at the counter to get her name. And as far as customers in the store, there was two one set of Customers was sitting down eating the other one person was waiting at the counter, so I don’t see how she was extremely busy But she was definitely short staffed. I counted three people working behind the counter. I love Carl’s Jr. but the first time it was jalapeño poppers, and a burger that I was shorted. The second time was another big sandwich and a order of fries. And this time I was shorted a guacamole triple but I caught it this time! So to sum it up, this is the first time I’ve ever done a review on a Burger joint. And hopefully the last signed customer that just wants his food that he ordered especially when you’re ordering over $70 worth. I wish I had a A video but all I have is an audio file.
If other people see this post, check your order before you leave because I’m sure it’s short something!!!
… moreKing Zing
I am really happy that there is a Carl’s Jr. in this location. However, the problem is that it’s not easy to access. The entrance to the parking lot is blocked off, which means that you have to drive down the freeway and make a U-turn to get in. Despite this, I’m still pretty pleased that both the Carl’s Jr. and the location are available.
… moreStephanie Christopherson
I recently went to the Carl’s Jr. In White Hills AZ for lunch and had an extremely pleasant experience. The cashier Brianna R. was very friendly and greeted me with a smile. She was amazingly helpful and informative on all the questions I had. She allowed me to have a small sample of their strawberry lemonade slushy, which in turn I wound up getting. Her smile and happy demeanor left me feeling happy and appreciated as a customer.
… moreReach Around
This place was really bad the lady at the drive through was rude. And when we had to take our food back in because it wasn’t what we ordered she had a bad attitude about her mistake. So when we did finally get our.correct order it was just thrown together however. So I will never eat here again!
… moreRandy Vonmagnus
The stop at your Carl’s Jr was a pleasure. We stopped here on our way back to Colorado for some body refueling and I noticed that all the people handling food had gloves on and the entire staff was very professional and polite. Belinda seemed to be the one in charge and everything was running so smoothly. If Belinda isn’t the manager, she should. The building inside was very clean and the food was awesome!!!
… moreStephan Farnsworth
Ordered chicken sandwich, it was good
Also Ordered jalapeño papers they where terrible! Over cooked all of filling was cooked out because they ether overcooked or cooked twice!
… moreLorraine J. Barlow
Right off 93 in the absolute middle of nowhere, the chicken sandwiches were very good. We got the combo and it was $14 for a medium.
… moreKelly Collins
Ordered 2 shakes, 1 cheese burger and a waffle fry.. long story short had to turn around and go back with what was an empty bun,,, they forgot the hamburger patty. How exactly does this happen we were the only ones there
… moreEL “HELLO THERE”
Super surprised to find this new Carl’s Jr on our way to the Grand Canyon! It’s new, super clean, friendly staff and reasonably priced!
… moreJason Brotherton
This was probably the best Carl’s Jr we have ever eaten at. The place was clean, the service was great. And the food was fresh and tasty!!!
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