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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Craving a burger restaurant near you? Well, the search is over at Carl’s Jr.®, where you can dig into your choice of mouthwatering, charbroiled burgers or chicken. Whether you’re in the mood for a big, juicy, crispy Hand-Breaded Chicken Sandwich, a classic bacon cheeseburger like our iconic Western Bacon Cheeseburger®, a charbroiled Third Pound 100% Angus beef burger, or even our revolutionary Beyond Famous Star® with Cheese with a Beyond Burger® plant-based patty, we know how to satisfy your hunger. Visit your nearest Carl’s Jr.® restaurant at 615 W Congress St, and Feed Your Happy.
Fast-food chain known for its variety of piled-high burgers & meal combos, plus shakes.
Hours
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
Address and Contact Information
Address: 615 W Congress St, Tucson, AZ 85745
Phone: (520) 622-0210
Website: https://locations.carlsjr.com/az/tucson/615-w-congress-st
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Kimberly Chadwick
Needed a bite and new Carl’s Jr had a good breakfast sandwich. The dining room was empty other than one other. The place was clean and tidy, ready for the day. Restroom was also very clean and stocked. The food was tasty albeit greasy (what do you expect).
… moreDena Ness
So i came at 4am for sone breakfast it says the drive-thru is open 24 hours and it’s not. Despite the two cars in the parking lot and the lights on in the building nobody answered the intercom and nobody is to be seen
… moreBrenda Castillo
Cristina the GENERAL MGR. was so rude & ugly. Not to mention we spent $40 & she hesitated to give us the code for the restroom. Horrible, horrible service for being my first time here. NEVER AGAIN. The restaurant was dirty/filthy. My order was given wtong.
… moreJason Smith
I’ll stop by after work and grab some grub through the drive thru, and it’s always been good. The food tastes fresh and the fried zucchini is always piping hot. Daniela the shift leader is always so helpful when I go. She helped me with my app and taught me how to use it in no time. She has amazing customer service! Thank you!!
… moreJosh Sanchez
Went in the morning Joel was running the place great service and the food was great as well! He definitely deserves a raise! Will be returning for breakfast for now on.
… moreEsmeralda Cruz
I had a great experience at this Carl’s jr. The cashier up front named Isamar gave me such a wonderful service. She was very nice and the food was great and fresh!! I will definitely be coming again.
… moreMichael Contreras
This is the best Carl’s Jr. I’ve had in 5yrs. Food was spot on and Alma was awesome. Store number 1506.
… moreJocelyn Romero
It’s 8:50 in the morning and we were in the lobby for more than 5 minutes people saw us standing there and we received no service. We tried getting someone’s attention and no one replied. Worst service ever when they had no one else in the lobby and only one car waiting outside for their food outside in the front.
… moreBianca Montoya
Subject: Customer Service Feedback – Tucson & Marana Locations
Dear Carl’s Jr. Customer Care Team,
After a five-hour road trip, my family and I stopped at the Carl’s Jr. located at 615 W. Congress St., Tucson, AZ to eat, rest, and change my 9-month-old baby’s clothes and diaper. Unfortunately, our visit there was disappointing. We immediately felt unwelcome by the cashier and the duty manager, Isa.
While reviewing the menu, my mom and aunt asked the cashier for the restroom code. He stated the restrooms were closed. I explained we planned to dine in and needed to wash our hands, but he repeated that the restrooms were closed—even though it was only 7:30 p.m. and the dining room doesn’t close until 10 p.m.—because they had already been cleaned. We asked to speak with the manager, who had been listening the entire time but only responded once we addressed her directly. Manager Isa fully supported the cashier’s decision and offered no solution or apology. Feeling unwelcome and unable to meet our basic needs, we left.
Because we genuinely enjoy Carl’s Jr., we searched for another location nearby and found Store #1101507 at 3790 W. Ina Road, Marana, AZ 85741. The difference was remarkable. Cashier Hanna, Manager Gemima, and their team greeted us warmly, listened to our story, and were as surprised as we were by the earlier treatment. They were extremely kind and helpful—bringing our food out to the outside tables and making sure we were comfortable. Their excellent service turned our evening around and reminded us why we love Carl’s Jr.
I hope this feedback helps highlight the importance of consistent customer service. Please recognize the outstanding team at 3790 W. Ina Road, Marana, AZ 85741 (Store #1101507) for their hospitality, and review the restroom-access policy and customer service standards with the 615 W. Congress St., Tucson, AZ location so other families don’t experience the same issue.
Thank you for your time and attention.
Sincerely,
Bianca Montoya
Sept, 16th 2025 bad Experience time 7:30pm (estimate)
… moreDear Carl’s Jr. Customer Care Team,
After a five-hour road trip, my family and I stopped at the Carl’s Jr. located at 615 W. Congress St., Tucson, AZ to eat, rest, and change my 9-month-old baby’s clothes and diaper. Unfortunately, our visit there was disappointing. We immediately felt unwelcome by the cashier and the duty manager, Isa.
While reviewing the menu, my mom and aunt asked the cashier for the restroom code. He stated the restrooms were closed. I explained we planned to dine in and needed to wash our hands, but he repeated that the restrooms were closed—even though it was only 7:30 p.m. and the dining room doesn’t close until 10 p.m.—because they had already been cleaned. We asked to speak with the manager, who had been listening the entire time but only responded once we addressed her directly. Manager Isa fully supported the cashier’s decision and offered no solution or apology. Feeling unwelcome and unable to meet our basic needs, we left.
Because we genuinely enjoy Carl’s Jr., we searched for another location nearby and found Store #1101507 at 3790 W. Ina Road, Marana, AZ 85741. The difference was remarkable. Cashier Hanna, Manager Gemima, and their team greeted us warmly, listened to our story, and were as surprised as we were by the earlier treatment. They were extremely kind and helpful—bringing our food out to the outside tables and making sure we were comfortable. Their excellent service turned our evening around and reminded us why we love Carl’s Jr.
I hope this feedback helps highlight the importance of consistent customer service. Please recognize the outstanding team at 3790 W. Ina Road, Marana, AZ 85741 (Store #1101507) for their hospitality, and review the restroom-access policy and customer service standards with the 615 W. Congress St., Tucson, AZ location so other families don’t experience the same issue.
Thank you for your time and attention.
Sincerely,
Bianca Montoya
Sept, 16th 2025 bad Experience time 7:30pm (estimate)
Humberto Navarro
I had an outstanding experience with their service, thanks to Joel! He handled everything efficiently and with a genuine smile. Joel was friendly, professional, and went above and beyond to ensure my satisfaction. Highly recommend to anyone looking for excellent service!
… more