Caribou Coffee

  4.3 – 61 reviews   • Coffee shop

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Coffeehouse chain serving signature drinks, mochas & lattes, plus coffee & breakfast.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Take out Caribou Coffee 58701

order.cariboucoffee.com

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Reviews

Rosa Phillips
When I first arrived in this state, a friend urged me to give Caribou Coffee a try—something I’d never considered, since I’d spent years patronizing a different chain every morning. My skepticism quickly melted away as I stepped into the bright, welcoming space and took my first sip. The matcha was perfectly balanced, and the pastries were just as impressive, delivering that comforting, “made‑just‑for‑me” quality I’d been missing. What truly set Caribou apart, though, were the baristas: warm, attentive, and genuinely eager to make each visit a pleasant experience. The relaxed atmosphere, coupled with consistently excellent drinks and food, has turned me from a hesitant newcomer into a devoted, regular customer. I now look forward to my daily Caribou stop—not just for the coffee, but for the community and consistency it brings to my routine.
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Kaitlin Gattucio
Always a great experience here! The staff are super friendly, service is quick, and the drinks/food never disappoint. I always go out of my way on my daily commute because I love this caribou location so much.
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Liz “The Judge”
This location gets worse with every visit. I love caribou but these experiences make me never want to return.
I have a lot of points in my app and I wanted to use them, they stated they would automatically apply and that they knew what reward I selected so I didn’t have to tell them when ordering. This seemed off but it was my first time using the rewards so I apologized and said okay. Approaching the window I explained that the total was incorrect and the size of my drink was as well… they proceeded to say they didn’t know and that they didn’t realize it wanted to use a reward even though I started by ordering by stating exactly that… I paid and left.

The next time we placed a mobile order to avoid the reward issue. The employees attempted to give me 2 different orders and sternly told me what I ordered. I pulled up the app and showed them that I know what I ordered. They proceeded to hand me a bunch of cups without labels and said they don’t know and we need to taste them all to figure out what’s what. I cannot have milk so I needed mine to be labeled. We placed an order for other people so we’re just supposed to all taste one another’s?
It was just a mess.

The worst part of it all is the attitude the employees have. I can understand if it’s an extra busy day/time/you’re new/having a bad day I get it but when it’s a constant attitude issue and you blow us off like there’s nothing you can do, that’s a problem. Do better.
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Hailey Tallmadge
I’ve had fantastic experiences overall, and I absolutely love the oat milk matcha iced latte—it’s truly one of my top choices!
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Fonda Lakey
The barrista clearly hates her job. She just opened the window, straight face/no smile said, “do you have a rewards card,” like we just ruined her day bu existing. We were walk up customers. She didn’t tell us our drinks were ready, she just set them outside the window and immediately closed it. I think they were ours? Service and one of two drinks were awful. 7/23/2025 at 5:33pm
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Bellatrix
Barista??? How about snotty, bratty chic from high school. Grow up stop being rude! You cant talk to everyone like you do your parents.

They never accept half the coupons on the app like bogo. They don’t participate
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Scott Thomas
Awesome location, but be aware – there is no “dine-in” or interior of this establishment for customers, contrary to the Google Maps listing for this Caribou Coffee. That said, service was fast and friendly in the drive through and the drinks were fantastic.

For reasons I couldn’t understand given the enormous size of the parking lot, the curbs seemed awfully tight on the drive through? I didn’t scrape my wheels but it sure seems like a large vehicle might.

I would happily come back to this location for great drinks again regardless though!
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S B
Duh! Terrible service, if you are not capable of comprehending a simple order for a coffee why are you working the drive through window?
I asked for extra cream and sugar on the side. Didn’t get it. They also didn’t give me the breakfast sandwich that I ordered until I said, ” this isn’t right!”.
If I wanted a cappuccino or complex coffee I definitely wouldn’t waste my time going here.
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Heather Nicholson
I’m a die hard fan for Caribou Coffee! The service was great, as usual, and the iced coffee hit the spot!
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Tanisha Maasjo
Every-time I go to Caribou I order the exact same beverage. I need to learn from my mistakes because everytime I go to this location they make my drink wrong, either it’s too sweet, there’s too much ice, or whatever the case is. I will go back through the drive thru if it doesn’t taste right and ask if they can remake it….in this case they still make my drink wrong. I’ve even tried to keep track of which workers make my drink well or don’t, I think the baristas overall need proper training because somebody must be training them on from recipes/ measurements incorrectly. I’ve Never ever had this issue at any other Caribou location, this one is the closest to my job and most convenient so I typically go here but will not be wasting my money here anymore.
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