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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out
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Coffeehouse chain serving signature drinks, mochas & lattes, plus coffee & breakfast.
Address and Contact Information
Address: 6290 Hwy 65 NE, Fridley, MN 55432
Phone: (952) 444-4181
Website: https://locations.cariboucoffee.com/us/mn/fridley/6290-highway-65-ne
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Reviews
Wesley Broden
I go to this Caribou every Sunday morning after church, and honestly, it’s always hit or miss. My usual order is a Campfire Mocha with white chocolate and an extra shot, and somehow that’s become an impossible drink for them to get right. It feels like they just can’t (or won’t) make it with white chocolate — every time I bring up the incorrect drink, I’m told it’s against policy or too complicated, and I end up feeling like I’m the problem for even mentioning it.
Today was another example. I ordered the same drinks I always do — three were made correctly and quickly — but the Campfire Mocha took about ten minutes longer. It looked like they had to remake it, maybe because they used the wrong chocolate again. Even then, the final drink seemed to be made with milk chocolate and missing the extra shot.
It’s frustrating because instead of owning the mistake, they hand it over like I won’t notice. At this point, I’m done trying to go back and get it fixed. I’ve given this location more than enough chances, but they never take responsibility or seem willing to learn how to make the drink properly. Sadly, this might be my last visit for a Campfire Mocha with white chocolate and extra shot from this location.
… moreToday was another example. I ordered the same drinks I always do — three were made correctly and quickly — but the Campfire Mocha took about ten minutes longer. It looked like they had to remake it, maybe because they used the wrong chocolate again. Even then, the final drink seemed to be made with milk chocolate and missing the extra shot.
It’s frustrating because instead of owning the mistake, they hand it over like I won’t notice. At this point, I’m done trying to go back and get it fixed. I’ve given this location more than enough chances, but they never take responsibility or seem willing to learn how to make the drink properly. Sadly, this might be my last visit for a Campfire Mocha with white chocolate and extra shot from this location.
Bedel
I have been a frequent customer at this Caribou Coffee location due to its proximity to my home and the consistently positive experiences my wife and I have had. Unfortunately, today’s visit was both disappointing and frustrating.
At 9:19 AM, we ordered five drinks totaling $38.21. When we arrived at our event, we discovered that three of the drinks were poorly made—missing both coffee and flavor—making them undrinkable. The other two were prepared correctly.
At 9:53 AM, I called the number listed for the store and spoke with an employee named Alia, who was polite and helpful. She took my name and offered to remake the drinks or issue a refund. However, when we returned to the Fridley location and I showed the phone number I had called, the employee we spoke with—named Hulli (with tattoos)—rudely stated, “That’s not our number.” It was then I realized I had mistakenly contacted the Woodbury location instead.
Despite showing Hulli a timestamped American Express transaction clearly indicating the Fridley location, she continued to demand a printed receipt, which we did not have. Instead of listening to my concern, she immediately got on the phone with her manager, Jess, and repeatedly said, “These customers won’t leave because they want free drinks.” She eventually handed me a card with Jess’s phone number, then escalated the situation further by threatening to call the police if I didn’t leave.
I also attempted to show her additional proof via Apple Pay, but she remained dismissive. To avoid further escalation—and to not waste law enforcement’s time over a few cups of coffee—we chose to leave and contacted Caribou’s corporate office to report the incident. While we’ve had good experiences here in the past, this encounter has left us deeply disappointed, and we will not be returning to this location.
… moreAt 9:19 AM, we ordered five drinks totaling $38.21. When we arrived at our event, we discovered that three of the drinks were poorly made—missing both coffee and flavor—making them undrinkable. The other two were prepared correctly.
At 9:53 AM, I called the number listed for the store and spoke with an employee named Alia, who was polite and helpful. She took my name and offered to remake the drinks or issue a refund. However, when we returned to the Fridley location and I showed the phone number I had called, the employee we spoke with—named Hulli (with tattoos)—rudely stated, “That’s not our number.” It was then I realized I had mistakenly contacted the Woodbury location instead.
Despite showing Hulli a timestamped American Express transaction clearly indicating the Fridley location, she continued to demand a printed receipt, which we did not have. Instead of listening to my concern, she immediately got on the phone with her manager, Jess, and repeatedly said, “These customers won’t leave because they want free drinks.” She eventually handed me a card with Jess’s phone number, then escalated the situation further by threatening to call the police if I didn’t leave.
I also attempted to show her additional proof via Apple Pay, but she remained dismissive. To avoid further escalation—and to not waste law enforcement’s time over a few cups of coffee—we chose to leave and contacted Caribou’s corporate office to report the incident. While we’ve had good experiences here in the past, this encounter has left us deeply disappointed, and we will not be returning to this location.
George Duong
Ordered 2 drinks and the staff were courteous and knowledgeable! Drinks made fast and weren’t too watered or too icy. The coconut foam is my new favorite thing
I couldn’t see the icon on the map, so I wish it were bigger 🙁
… moreI couldn’t see the icon on the map, so I wish it were bigger 🙁
David Shepanik
First time at this Caribou, I couldn’t receive the sandwich or coffee I wanted with combo deal. I couldn’t use my GC because I didn’t have a perks number.
… moreGinosko Dylan
I have never been to this location, however this particular business pays for invasive square icon advertisement on Google maps. It takes a significant portion of the screen and can’t hide it even when zoomed way out. Very abrasive. This is a navigation app, Not a billboard. Stop and think before you pay for advertisements.
… moreRebecca May
This is a great store, love coming here on my way to work. Everyone is so friendly
… moreDeb Rockenbach
These people are always accommodating to my sister & me. We can only afford to get fancy coffee on the weekends because we’re on limited budgets as seniors. We never qualify for perks but we do love our cold brew.
… moreSheila K
Excellent service. Preordered canteens of coffee for work meetings multiple times in the past 3 weeks. Orders were ready and accurate. Made my busy meeting days much less stressful!
… moreChris Spencer
Service was excellent. Order was correct. Fairly convenient access from Central Ave. Cute little Caribou.
… moreMarlon Lindsey
I’ve been going to Caribou for well over 10 years + I’ve always gotten a blended turtle with white and milk chocolate and it’s always been thick with little ice chunks in it. And today what I got was totally not that I will never go to that Caribou again ever. They gave me some liquefied cooler or something. That is not what I asked for. I asked for a blended turtle I know how they make them cuz I’ve seen them make them. As I’ve said I’ve been going to Caribou for over 10 years well over 10 years. So today I was not satisfied.
… more