Sarah Webber
WORST CARIBOU location in this area. The customer service is beyond terrible, when you attempt to try to speak to management, they will LITERALLY HANG UP ON YOU & LAUGH ABOUT IT. Also, they can’t take orders correctly, via the drive-thru or in person.
I also want to add, they literally lie about their names when you do try to complain. I had to call the Hanson Blvd/Gateway Drive location which is WONDERFUL to speak to a manager. I will literally drive the extra miles to that location to get my coffee moving forward.
Do better with your staff, and “management” and I’d suggest in your training process, you add a lesson of professionalism.
I’d like to also had I spend, substantial amount of money at Caribou.
… moreElissa D
Very nice gentleman who took my order and served me at the window. Good manors, kind.
… moreLora Rutt
I ordered 2 drinks with the app. I was literally a few doors down from the store, and my drinks were ready so quickly and were exactly what I ordered. I will definitely be back.
… morePhil Hubble
The setting was quiet and quite conducive to a pleasant visit over an excellent coffee.
… moreMitchell Anderson
Hit or miss whether your drink will be made correctly or even taste like what you ordered. For $7+ a drink, you’d hope you’re getting what you ordered every time.
… moreLucia Peterson
I order an ice turtle mocha blended through the app and in less than 5 mins it was ready. Which I thought it was kind of fast. It was surprising to me cause I did not get enough whip cream, I think that’s what goes on top.
… moreErin Sanders
I’m usually really happy with this location, but today I ordered a Med Sparkling Green Tea Lemonade and this is what I got.. maybe the gal was new but half my drink was the sparkling water and once the fizz went down, this is all that was left
… moreAJ
People are real nice but my drink was wrong and my son got curdled milk
… moreBetty Onsted
This location in Ramsey is known to close early. I was in the drive thru 3 minutes before close at 7 and the front of store had open light on and no answer so I drove around front made it inside before the door was locked and light still on saying open and they refused to serve me and was rude about it. DO NOT GO TO THIS LOCATION IF YOU EXPECT GOOD CUSTOMER SERVICE!
… moreKaterina
Caribou is great! Only one small thing, often they overlook my request for light ice….no big deal it’s just that I want to actually drink what I am paying for vs having a bunch of ice in my cup w/ a splash of coffee. Thanks guys!
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