
Coffeehouse chain serving signature drinks, mochas & lattes, plus coffee & breakfast.
Address and Contact Information
Address: 9745 US 15-501 Hwy, Southern Pines, NC 28374
Phone: (910) 704-0400
Website: https://locations.cariboucoffee.com/us/nc/southern-pines/9745-us-15-501-hwy
Order and Reservations
Order: Order online
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Reviews
After the first couple of weeks, the lattes we were ordering started having issues… burnt shots, no flavor, etc. At first, when we would get drinks that weren’t made correctly, we would ask them to remake them. Sometimes that was okay and the employees were polite. Other times the employees acted put out, and the remade drinks weren’t much better.
It got to the point that most of the drinks we ordered (especially when we had them delivered) were just bad or weren’t even what we ordered. Eventually, we had to make the decision to start going to other places because most of the drinks we were getting were just made with zero effort. We were sad about it because we knew how good the drinks here could be.
Today, we wanted to order from Caribou because we really missed it. We received the drinks, one of them was the wrong size, and both of them were so bad that they weren’t even drinkable. Burnt shots, no flavoring in either one, and watery.
Honestly, I don’t know what happened, but I really hope whoever owns this establishment will do a full audit. It would be really nice to be able to come back here and just receive the drinks we order the way they’re supposed to be made. Maybe it’s just a coincidence, but for us this experience has unfortunately become the norm 🙁
On a positive note, their food is almost always good though.
I had to come back to add —- when I pulled the muffin out of the bag – it crumbled into a million pieces in my lap and rental vehicle. Still no napkin. Now this vehicle needs to be vacuumed.
Another addition – Now, I go to transfer out of the rental and back into my car. As I pick up the bag the 2 muffins were in, the bottom of the bag falls apart and out falls the 2nd muffin – getting crumbs everywhere- thank goodness- not like the first muffin.
Wow! What an event.
I promise this is not made up.