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At our Lugoff, SC location, we are part of a historic seafood tradition. Captain D’s Seafood Restaurant first opened its doors back on August 15, 1969. A lot has changed since then, but our commitment to serving freshly prepared seafood at a great value has been our core mission from the beginning. Known originally as Mr. D’s Seafood and Hamburgers, Captain D’s was opened in Donelson, Tennessee. From the very start, we set out to provide quality seafood at reasonable prices, a concept that was revolutionary at the time.
Fast-food chain serving fried fish & shrimp combo meals along with gumbo & funnel cakes.
Address and Contact Information
Address: 818 US-1, Lugoff, SC 29078
Phone: (803) 438-9144
Website: https://locations.captainds.com/ll/US/SC/Lugoff/818-Highway-1-S
Order and Reservations
Order: Order online
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Related Web Results
Captain D’s at 818 Highway 1 S, SC | Seafood, Fresh Fish, Affordable
At our Lugoff, SC location, we are part of a historic seafood tradition. Captain D’s Seafood Restaurant first opened its doors back on August 15, 1969.
LUGOFF – Order Online – Captain D’s
Two Batter dipped fish fillets and two crispy breaded chicken tenders,… Fish & Chicken Meal …
Our Menu – Captain D’s
Add-Ons & Appetizers. What’s New. Fish Favorites. Grilled Meals. Captain’s Classics. Combos. Desserts. Family Meals. Kids’ Meals. Sides …
Reviews
Tanya Baker
Dear Corporate Customer Relations Team,
I am writing to formally report an unacceptable customer service experience at a Captain D’s restaurant. I have been a customer of your brand for some time, which is why this experience was particularly disappointing.
During my recent visit to the Captain D’s located at 818 US 1 Lugoff SC on 2/28/26 at approximately 8:10pm, I encountered an employee whose behavior was extremely rude and unprofessional. From the outset, their tone was dismissive and discourteous. When I asked a simple question regarding location of the restroom , I was met with visible irritation and an abrupt response. The interaction escalated to the point where I felt disrespected as a paying customer.
There was no attempt to clarify the issue, provide assistance, or demonstrate even basic courtesy. This conduct does not reflect the level of service one would reasonably expect from a national brand. Customer-facing employees represent your organization, and this experience fell well below acceptable service standards.
This behavior was displayed by a female employee. She did not have her name visible, however, her appearance can be described as light(fair) skin with bushy hair. There was only two females working and the other employee obviously could tell that her coworker was not displaying good customer service and offered to take the order.
I am requesting that this matter be reviewed promptly. Specifically, I would appreciate:
* An investigation into this incident
* Appropriate corrective action or retraining
* A response outlining how this situation will be addressed
I would also welcome a follow-up regarding how you intend to ensure similar situations do not occur in the future.
I look forward to your response.
This is a copy of complaint sent on corporate website
… moreI am writing to formally report an unacceptable customer service experience at a Captain D’s restaurant. I have been a customer of your brand for some time, which is why this experience was particularly disappointing.
During my recent visit to the Captain D’s located at 818 US 1 Lugoff SC on 2/28/26 at approximately 8:10pm, I encountered an employee whose behavior was extremely rude and unprofessional. From the outset, their tone was dismissive and discourteous. When I asked a simple question regarding location of the restroom , I was met with visible irritation and an abrupt response. The interaction escalated to the point where I felt disrespected as a paying customer.
There was no attempt to clarify the issue, provide assistance, or demonstrate even basic courtesy. This conduct does not reflect the level of service one would reasonably expect from a national brand. Customer-facing employees represent your organization, and this experience fell well below acceptable service standards.
This behavior was displayed by a female employee. She did not have her name visible, however, her appearance can be described as light(fair) skin with bushy hair. There was only two females working and the other employee obviously could tell that her coworker was not displaying good customer service and offered to take the order.
I am requesting that this matter be reviewed promptly. Specifically, I would appreciate:
* An investigation into this incident
* Appropriate corrective action or retraining
* A response outlining how this situation will be addressed
I would also welcome a follow-up regarding how you intend to ensure similar situations do not occur in the future.
I look forward to your response.
This is a copy of complaint sent on corporate website
Stacy234
The staff does not listen, they talk over you mid order and then ask you to repeat the order. What is the point of having humans take orders if they can’t take orders can cause so much stress. If only if they could take a breath, slow down, to comprehend orders when given the first time. It doesn’t matter how clear or how loudly you speak, they won’t wait for you to finish your sentence before asking you what you just told them the first time.
… moreT . M. M.
Is the latest health inspection accurate? 80 out of 100. Dishes stored as clean w/grime and food debris. Dead roaches and heavy roach presence throughout the restaurant. Black growth and grime in cabinets. Holes in ceiling and walls.
… moreGabby Gabby
Do NOT go thru the drivethru. You will get screwed. I purchased large iced tea with no ice with my order. The tea taste like water(not brewed long enough or mixed incorrectly). I called when I got home to report and the lady thanked me for letting her know, however made NO OFFER TO CORRECT THE MATTER. POOR CUSTOMER SERVICE
… morejoyce jennings
My son and I went for dinner on Saturday 10/4 /25 I ordered 3 piece fish they had no green beans my son ordered a
sampler they had no chicken went to get tea no tea sweet or unsweetened
Service was terrible didn’t ask if we needed condiments etc one couple left because Noone would wait on them they were all in the back and chairs on the tables and it was only 7 pm I usually like this ace but I don’t knw. Not really pleased at all
… moresampler they had no chicken went to get tea no tea sweet or unsweetened
Service was terrible didn’t ask if we needed condiments etc one couple left because Noone would wait on them they were all in the back and chairs on the tables and it was only 7 pm I usually like this ace but I don’t knw. Not really pleased at all
Trinidy Stone
Went tonight and i have to say Great service from the ladys and gentleman wasnt a long wait time food was hot and tasted good place was clean and even got checked on while we were eating cant wait to go back
… morerebecca smalls
i came in a few days ago and the young lady named Sydney took me and my husbands order. she was so nice and made sure we had everything we needed. while we were eating i saw her taking out trash, cleaning the tables, and making tea. i also saw her switching between the kitchen and front counter. she is always willing to help out someone.
… moreJackie Murphy
I went through the drive thru 9-14-25. I waited for about 20 from the time I ordered until I got my food. I found out that 1 person was working the counter and the drive thru. They was very nice. I’m not blaming them they were working. The food was not good. I ordered 4 Stuffed Crabs, battered fried Okra, and Funnel Sticks. They must have poured a whole container of salt on them. The crabs was not all the way done and the Funnel sticks was to done. I know that it’s because they was short on help.
… moreDon
Service was good but the food was horrible, all the tables were dirty. After cleaning a table the food was delivered to the table to find they had no straws for large cups, no cocktails sauce. No paper towels. The trash cans were full so plates and trash had to be left on the table. The food was horrible we just left it.
… moreEthan Whitehead
Ordered and when the food came (doordash). The order was wrong. They were missing 3 drinks and 3 orders of shrimp. I called the door dash driver and all she said was sorry. So I drove to captain ds and they refused to give me 3 orders of shrimp because they were out. Apparently according to the manager they did not recieve their shrimp shipment. I asked for a refund on the shrimp he said I would have to take that up with door dash. I asked for my 3 drinks and the manager refused to give my drinks. He said the order was closed and if the door dash driver forgot them then it was on door dash and not them. He then went on to say they did have fried shrimp but I couldn’t have those either since the order was closed and we would’ve had to substitute them for the grilled shrimp prior to the driver getting the order. IF WE COULD ONLY HAVE HAD THE ABILITY TO READ MINDS AND SEE INTO THE FUTURE I GUESS WE COULD HAVE DONE THAT.
All in all it made no sense. Horrible experience.
… moreAll in all it made no sense. Horrible experience.