Capriotti’s Sandwich Shop

  3.9 – 195 reviews   • Sandwich shop

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Counter-service deli chain crafting hearty signature subs, salads & kids’ meals in a casual setting.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Capriotti's Sandwich Shop 75022

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Reviews

Samantha Montaño
We ate at the Capriotti’s in Las Vegas and the manager mentions a shop in Flower Mound so we stopped by. Very new and clean inside!! Tried the Roast Beef with a side of fries and it was very good!! As part of the loyalty program we were able to get a free grilled cheese with our order. It was not very busy and our order was made fresh quickly. We plans to order a party tray for the super bowl.
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K Winters
I absolutely loved this place. The food was fantastic! However, it was the service that really got me. The guy taking our orders and making the sandwiches was so thoughtful and prepared our sandwiches like it was a work of art. The ingredients were high quality and presentation was fantastic.
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Viziousdelizous
Waited in line for about 10 minutes with 6 people in front of me, nobody was even able to order. There was two door dash people waiting on their orders aswell ( I assume it was a big order, but one of the door dash people was complaining about something to do with the order) Two guys walked out, and I ended up doing the same after a bit longer. There was only two people working! Getting throttled by take out orders needs to be addressed. And seems like more employees are needed. Jersey mikes has simple sandwiches and don’t have to cook but usually has at least 6 people working. Hopefully they get this taken care of, the sandwiches look excellent but I wouldn’t know.
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Kirsten S
Are you kidding me??? I am CONVINCED these reviews are done by family and friends. The first time we ate here all employees were deafeningly quiet when we walked in No “welcome in” just starring at us, very weird atmosphere and unwelcoming. It’s absolutely silent in there nobody else was inside and no employees spoke a single word to us. Just nodded at what we ordered. THATS IT.
We go back again today, thinking well food was alright maybe that was a bad day for them, few weeks later thinking hopefully they have a better staff now. We walk in SAME GIRLS, the lady with long lashes. Long nails. I’m sorry is just plain RUDE, again no welcoming us in, and while we are ordering she’s literally scrolling tik tok…. I WISH I was joking.
While making our food she’s constantly picking up her phone with the same gloves on.. whats the point in wearing them if ur gonna be disgusting anyway?
Ice machine not working but you can scoop out ur ice with a communal cup in a bucket of ice… YUCK!

Again deafeningly silent. No chatter. No music. And we are the ONLY ones in there… surprise right? lol
Felt extremely unwelcomed and that we were an inconvenience to their afternoon. Won’t be coming back.
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Christy Jedigoddess
First time and it’s delicious!

I ordered the Impossible Vegetarian Cheese Steak, Rookie sized (the smallest) with fries to share and it was delicious and filling.

They have a full traditional cheesesteak menu with options like Wagyu, Tuna, Turkey and of course Vegetarian options.

Definitely recommended.
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Marissa Leonard
My whole family is absolutely obsessed! We stumbled across this sandwich shop one day while looking for something quick but not in the fast food category and thank Goodness we did! This is now our FAVORITE sandwich place and it is worth every dollar and mile to get there! 10/10 recommend! The employees always have a smile on their face and the food is incredible no matter what you order! Don’t miss out
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Llayra Espinoza
This is the second time my order is made incorrectly. About three weeks ago I ordered a chicken chipotle crunch and I was given a chicken cheesesteak instead. I asked for and was promised a refund but it never arrived. I decided it was a one off and I’d try again today. Same issue! There’s no sweet and spicy peppers, no crunchy onions, and no chipotle sauce. Just a boring chicken sandwich. On top of that I waited 10 minutes past my pickup time when I was the only one in the store!! This place used to be good. I’m so disappointed.
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Robin Keith Jr
Can I tell y’all about the experience we had at this location? James and Sharon made it so special from start to finish. We got the Bobby, and it was so good. I’ve had it before, but this location put extra care and detail into the sandwich like never before. I’m honestly just grateful for this spot and the people who made it great. This is the only Capriotti’s for me.
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K.M Sage
Simply put, disappointed. I had placed an online order for pickup. I arrived at the time I was told to and walked into a mad house.

Customers standing around everywhere. Not sure who is ordering, waiting or picking up.

The poor manager was getting run over and had no idea what to do.

Sandwiches and fries were coming out out of order. Meaning hot fries were turning cold as folks waited for their turkey sandwich.

There was no sense of urgency from anyone in this place and no one giving direction. Pretty crazy since they had 11 people working back there.

After 40 minutes I checked in my order and at that time I was informed that 2 of my 3 sandwiches were done and they were eating in the 3rd. Well turns out they were waiting because the ticket never printed for it to be made.

The manager informed his boss and his boss then made the sandwich.

What’s crazy is as I stood there for 40+ minutes and everyone’s order was like this.

It got to a point when folks walked in the cashier had to tell them it would be a 45 minute wait to get a sandwich. 45 minutes for a sandwich…..

The icing on the cake was another owner/manager came out with a dinning room full of people and sandwiches just floating around and his priority was to check the markers because somehow dry eraser markers somehow made it in the mix with their permanent markers. That was this man’s priority as his staff was struggling to serve customers.

Now on to the food. Fires, pretty good. Best thing I ate from my order. Sandwiches. Do yourself a favor and go to Jersey Mikes. Want fires? Grab some at a drive thru.

I had high hopes and maybe they will turn it around but the first impression was less then stellar
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Ideen “Deen” Raissian
Great cheese steak! I got the original and the meat was very flavorful and tender, cheesey as well#l.
I would recommend the hot peppers, great addition if you like some spice. The bread was very soft and fluffy.
The fries are really something else, thin and crispy steak style fries and soft on the inside, highly recommend!
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