

Counter-service deli chain crafting hearty signature subs, salads & kids’ meals in a casual setting.
Address and Contact Information
Address: 18B Bel Air S Pkwy, Bel Air, MD 21015
Phone: (410) 688-1250
Menu Photos
Order and Reservations
Order: Order online
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Best Subs & Cheesesteaks in Bel Air – Capriotti’s Sandwich Shop
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Reviews
Was right around $80. The only thing I had in my wallet due to forgetting my debit card was a $100. I proceed to hand it to the cashier and she says, we don’t accept $100 bills. Keep in mind the food is already made and I see no mention of their individual policy at this location posted. I proceed to politely.Tell the girl at the register.Well I don’t know what to do this is the only thing I have to pay with. She tries to be accommodating and checks with the owner that sees me there every week. He basically responded with sorry about your luck and let me walk out the door while leaving the order on the counter. I would get it if someone was trying to spend a $100 bill to buy a cookie but it was literally on an order that was almost the entire amount of the bill. I could not imagine being a sub shop owner and seeing
that a regular customer that is spending that much money walk out the door. You would think that he would have walked up to the register himself and said, hey man, it’s typically our policy. I’ll accept it this time but just in the future. No hey man could you brake the $100 elsewhere and we will keep your order warm till you get back . Nothing Zero attempts at customer service or retaining a loyal consistent customer. Absolutely mind boggling decision on this owner’s part to throw out a expensive order rather than show solution based flexibility. Keep in mind I would spend approx $300 before this happened.
We shared a large order of fries and that could have been my meal. But we also shared a hot medium Bobbie. So delicious. Love their stuffing and cranberry sauce, turkey was good. Really delicious dinner.
The description from one co-worker ” I tossed it up and it didn’t come back down”.
Everyone shared the same story..Great taste
No filling!
I have had the opportunity to revisit my favorite hometown (Wilmington DE) sandwich shop. I’m very happy to say they are putting out a sandwich worthy of the Capriotti name. The place is clean and staff friendly.
We also grabbed a chocolate chip cookie—it was huge, warm, and gooey. So good!
We ordered through their website and picked up inside—super easy and convenient. Great food, friendly service, and we’ll definitely be going back again!