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California Pizza Kitchen is a casual-dining restaurant serving up California creativity through its innovative menu items in [Locality]. Home of the original BBQ Chicken Pizza we also feature a wide variety of other pizzas, salads, pastas, sandwiches, gluten-free and vegetarian options, premium wines, beers, and handcrafted beverages not to mention our delicious desserts! Open for Lunch or Dinner, CPK has something for everyone and now we offer catering and delivery.
Chain eatery serving up inventive pizzas, plus pastas & salads in a modern setting.
Address and Contact Information
Address: 1800 Galleria Blvd, Franklin, TN 37064
Phone: (615) 614-8115
Website: https://order.cpk.com/menu/california-pizza-kitchen-cool-springs/?utm_source=GMB&utm_medium=GMB
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California Pizza Kitchen Cool Springs
California Pizza Kitchen Cool Springs is a casual-dining restaurant serving up California creativity through its innovative menu items in Franklin.
California Pizza Kitchen Locations in Tennessee
Featuring hand-tossed pizzas, a seasonally-inspired menu, hand … CPK in Tennessee. Franklin (Cool Springs) · FOLLOW ALONG. (Might produce food …
California Pizza Kitchen
Featuring hand-tossed pizzas, a seasonally-inspired menu, hand-shaken cocktails, premium wines & craft beers and more! Only at California Pizza Kitchen!
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Reviews
LOCAL GUIDE LG
Couple time.
We loved the pizza but some of the dishes that they leave close to you when you want to serve yourself your pizza were dirty.
They have a lot of staff and you see that sometimes they are not doing so much and make just noise. I suggest to have a private space for employees away from customers and they can feel better in those moments when they are waiting to see what to do.
Entrance: they are fast w questions and move you to your table.
I don’t remember the name of the waitress was a guy and he was so good giving service.
Restrooms were clean.
Open kitchen you can see how and who cooks.
… moreWe loved the pizza but some of the dishes that they leave close to you when you want to serve yourself your pizza were dirty.
They have a lot of staff and you see that sometimes they are not doing so much and make just noise. I suggest to have a private space for employees away from customers and they can feel better in those moments when they are waiting to see what to do.
Entrance: they are fast w questions and move you to your table.
I don’t remember the name of the waitress was a guy and he was so good giving service.
Restrooms were clean.
Open kitchen you can see how and who cooks.
Chris Konecny
Have eaten here many times and supper happy with the quality of the food, staff, wait time and price of the food. Tried lunch for the first time and great deal we will be back.
California Pizza Kitchen at CoolSprings Galleria is located at 1800 Galleria Boulevard, Franklin, TN 37064, inside the CoolSprings Galleria Mall, across from The Cheesecake Factory . This location opened several years ago and has grown into a staple of the regional dining scene  .
Inside the kitchen, CPK chefs follow a well‑defined system blending hand‑tossed dough, fresh produce, and seasonal flavors into signature pizzas, salads, and small plates that align with the brand’s Cali‑style creativity  . The kitchen team typically begins each day prepping house dough in small batches, slicing produce for salads and starters such as dynamite shrimp or lettuce wraps, and crafting sauces in‑house. Staff rotate through stations—dough, toppings, ovens, salads, and plating—to maintain efficiency and high quality.
CPK’s culinary training emphasizes consistency and innovation. For example, kitchen staff are trained to balance popular items like the BBQ Chicken Pizza or white corn guacamole with seasonal specials that reflect current flavor trends . The open‑view kitchen design encourages visual connection between cooks and diners, reinforcing the brand’s casual yet elevated atmosphere.
Customer reviews spotlight both strengths and areas for improvement: while many praise attentive staff and flavorful menu offerings, some note occasional service delays or uneven salad‑pizza combos  . Regardless, the CPK team at CoolSprings strives to deliver a pleasant, relaxing dining experience—even understaffing or busy service periods challenge them.
Physically housed within a larger closed super‑regional mall featuring over 150 stores and anchor tenants like Macy’s, Dillard’s, JCPenney, and more, the restaurant sees consistent foot traffic and benefits from mall events and promotions  .
Overall, the CPK kitchen at CoolSprings Galleria blends precision, freshness, and staff training to uphold the brand’s reputation—making the location a solid option for shoppers and locals alike who crave California‑inspired pizza and creative menu items in a laid‑back environment.
… moreCalifornia Pizza Kitchen at CoolSprings Galleria is located at 1800 Galleria Boulevard, Franklin, TN 37064, inside the CoolSprings Galleria Mall, across from The Cheesecake Factory . This location opened several years ago and has grown into a staple of the regional dining scene  .
Inside the kitchen, CPK chefs follow a well‑defined system blending hand‑tossed dough, fresh produce, and seasonal flavors into signature pizzas, salads, and small plates that align with the brand’s Cali‑style creativity  . The kitchen team typically begins each day prepping house dough in small batches, slicing produce for salads and starters such as dynamite shrimp or lettuce wraps, and crafting sauces in‑house. Staff rotate through stations—dough, toppings, ovens, salads, and plating—to maintain efficiency and high quality.
CPK’s culinary training emphasizes consistency and innovation. For example, kitchen staff are trained to balance popular items like the BBQ Chicken Pizza or white corn guacamole with seasonal specials that reflect current flavor trends . The open‑view kitchen design encourages visual connection between cooks and diners, reinforcing the brand’s casual yet elevated atmosphere.
Customer reviews spotlight both strengths and areas for improvement: while many praise attentive staff and flavorful menu offerings, some note occasional service delays or uneven salad‑pizza combos  . Regardless, the CPK team at CoolSprings strives to deliver a pleasant, relaxing dining experience—even understaffing or busy service periods challenge them.
Physically housed within a larger closed super‑regional mall featuring over 150 stores and anchor tenants like Macy’s, Dillard’s, JCPenney, and more, the restaurant sees consistent foot traffic and benefits from mall events and promotions  .
Overall, the CPK kitchen at CoolSprings Galleria blends precision, freshness, and staff training to uphold the brand’s reputation—making the location a solid option for shoppers and locals alike who crave California‑inspired pizza and creative menu items in a laid‑back environment.
Professional Organizer & Interior Stylist (Suzanne O’Donnell)
I lived in California for many years, and CPK was always one of my favorite go-to spots. There’s just something about their food — fresh ingredients, creative flavors, and that signature consistency you can always count on. So when I discovered there was a California Pizza Kitchen right here in Franklin, I couldn’t wait to check it out.
From the moment I walked in, the experience was outstanding. Katie, the manager, was an absolute gem. She went out of her way to make sure my order was perfect, and you could just tell how much pride she takes in her restaurant. Her enthusiasm is contagious — it’s rare to see someone so genuinely passionate about what they do, and it really shows in the service and the atmosphere.
The food was every bit as good as I remembered from California: fresh, flavorful, and beautifully prepared. The pizzas are phenomenal (you can’t go wrong with any of them), and the menu has something for everyone — from light salads to hearty pastas and creative appetizers.
Honestly, I’m surprised more people in Franklin don’t know about this location. It’s perfect for families, casual dinners, or even just grabbing takeout. CPK Franklin is a hidden gem that deserves a lot more local love. I’ll definitely be back!
… moreFrom the moment I walked in, the experience was outstanding. Katie, the manager, was an absolute gem. She went out of her way to make sure my order was perfect, and you could just tell how much pride she takes in her restaurant. Her enthusiasm is contagious — it’s rare to see someone so genuinely passionate about what they do, and it really shows in the service and the atmosphere.
The food was every bit as good as I remembered from California: fresh, flavorful, and beautifully prepared. The pizzas are phenomenal (you can’t go wrong with any of them), and the menu has something for everyone — from light salads to hearty pastas and creative appetizers.
Honestly, I’m surprised more people in Franklin don’t know about this location. It’s perfect for families, casual dinners, or even just grabbing takeout. CPK Franklin is a hidden gem that deserves a lot more local love. I’ll definitely be back!
Elvis Costa
Asked salad and grilled chicken came burnt, told manager and he mentioned it was normal as grill was 600 degrees. Ok, brought other (nice attitude) this time raw…claimed again and manager excluded from the check.
… moreAmanda Misquez
Huge shoutout to the kitchen manager Katie and Juan – they both provided exceptional service and went above and beyond to make sure our experience was wonderful. The food was absolutely delicious, and everything came out in a timely manner. This location served the most delicious lettuce wraps I’ve ever had at a CPK location. My mom and I had such a positive dining experience – THANK YOU Katie and Juan!
… moreLoretta Mayo
If I could give this place a negative rating, I absolutely would. I went in on Monday and ordered the steak salad. That same night I ended up violently vomiting, shaking with chills, and was rushed to the hospital. My blood pressure dropped to 80/30 and kept falling. I tested positive for E. coli.
I’m a healthy person, I eat clean, specially because I’m breastfeeding my baby.. this was literally the only thing I ate outside my normal routine that day.
It’s now Saturday, and I’m still sick, still unable to keep food down, and my milk supply has dried up because of this. I cannot believe a kitchen can be this careless. This has been one of the worst experiences of my life. Do NOT eat there
… moreI’m a healthy person, I eat clean, specially because I’m breastfeeding my baby.. this was literally the only thing I ate outside my normal routine that day.
It’s now Saturday, and I’m still sick, still unable to keep food down, and my milk supply has dried up because of this. I cannot believe a kitchen can be this careless. This has been one of the worst experiences of my life. Do NOT eat there
Anonymous
Firstly, I am a supervisor for an international chain of hotels so I am in the food and beverage industry and I say this for you to take note. Our staff is young as well, so we get the mindset that these jobs are a dime a dozen; however, we take our customers seriously because they pay our bills. Moving on, we literally were ignored by staff, had to ask AGAIN for someone to take our very simple order, food arrived iced cold and looked like garbage. Server sorta wandered off to make it right or I believe that is what she said. Well, we didn’t stick around for you to make it right because our time is money too and eating early on the Friday after Christmas ( approximately 4:17p) isn’t an excuse for extremely poor food to arrive. My staff would be immediately fired for such deplorable service or lack thereof. We take the food service industry very seriously. You will NEVER get our business again and we noted the table next to us had an entire table of food and apparently theirs was poorly made as well because they left too. Shame on you CPK, you used to be fairly decent food, but that ship has sailed. Don’t bother trying to make it right because I will never step foot in here again. Happy New Year.
… moreBrian Henry
We were in line for Santa pics a little longer than expected. It was 8:22 when we walked in the front doors. They said open till 9. Sadly I am unable to review the food as they would not seat us. Over 35 minutes left before closing. I explained we were sorry as we got stuck in long line for Santa. But we all knew exactly what we wanted to order, so would be quick easy order and that we would eat fast to let them finish up and close. Did not seem to care. No doubt about it they did not want our business. Our average tab there is over $120 so their loss. Sadly we will not be back. I know we were Cutting close on time but the way they acted was very disappointing.
… moreAlexis Lewis
The food was wonderful. We tried a couple of new items- the burger bowl and chicken avocado lettuce wraps. They did not disappoint. Katie, the manager, ensured that we have a great experience.
… morewilliam meek
I’ve been to this CPK a few times since it first opened and the story is always the same. We went in today and waited for a very long time to have an order taken and even longer to get drinks.
The restaurant was fairly busy, but not busy for a Christmas season rush. The staff attitude was mediocre.
If you come to the Cool Springs mall, take it from a local – go to the Cheesecake Factory, or the food court (it’s actually pretty good!) Alternatively, just eat elsewhere. The food and service are not worth the price.
… moreThe restaurant was fairly busy, but not busy for a Christmas season rush. The staff attitude was mediocre.
If you come to the Cool Springs mall, take it from a local – go to the Cheesecake Factory, or the food court (it’s actually pretty good!) Alternatively, just eat elsewhere. The food and service are not worth the price.