Caffé Casa

  3.8 – 143 reviews   • Italian restaurant

Social Profile:

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in Caffé Casa Egypt

Hours

Monday10 AM–12 AM
Tuesday10 AM–12 AM
Wednesday10 AM–12 AM
Thursday10 AM–12 AM
Friday
(Eid al-Fitr)
10 AM–12 AM
Hours might differ
Saturday
(Eid al-Fitr/Eid al-Fitr (Observed))
10 AM–12 AM
Hours might differ
Sunday
(Eid al-Fitr (Observed))
10 AM–12 AM
Hours might differ

Address and Contact Information

Address: City stars, Masaken Al Mohandesin, Nasr City, Cairo Governorate 4451620, Egypt

Phone: +20 2 24802485

Website:

Photo Gallery

Related Web Results

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Citystars is a world-class fashion,retail and dinning destination in the heart of Cairo. An ideal shopping and a delightful entertainment experience.

Reviews

dawnosman
Overall the food was great except the buffalo wings were very dry, hard, overcooked and came with a brown sauce that tasted like a mix of buffalo and Asian inspired sauce with sesame on top. The server confirmed this was their buffalo sauce. Didn’t like their spin on buffalo sauce and couldn’t eat them.

Our server didn’t write down the order for our table of 6 so he neglected to add one of sides we ordered and we had to order it again from another server.

We also ordered the alfredo without mushrooms and it came with mushrooms! When we asked the server he said he had told them without mushrooms but I’m not sure he did since he didn’t write down the order.

Another server stepped in after our initial server left and he was attentive.
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Eslam Azouz Basha
Unprofessional Behavior of Waiter

Dear Manager’s of case café

I am writing to formally raise a concern regarding an unpleasant experience I had during my recent visit to your restaurant on June 29th, 2025.

Upon arrival, my wife and I attempted to sit at a table that appeared to be available, as there were no reservation signs or any indication that it was occupied or reserved. However, the waiter on duty approached us and insisted — in an unprofessional and argumentative manner — that the table was reserved. When we politely questioned this, given the lack of any signage, the waiter became dismissive and refused to offer any explanation or alternative with courtesy.

We understand and fully respect reservation policies, but the lack of clear communication and the staff member’s attitude were unacceptable. What should have been a pleasant dining experience turned into a frustrating encounter.

I hope this feedback is taken seriously, and appropriate action is taken to ensure better customer service in the future. Your restaurant has a good reputation, and we would like to continue visiting, but such experiences make it difficult to do so.

Thank you for your attention to this matter. I look forward to your response.
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Dr Ayman Khedr
Very nice place with excellent staff and food. Many thanks to all the staff and management team. I recommend this place to anyone who will come to Cairo, Egypt.
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Dahlia El Atawy
We ordered vegetarian pizza, mango juice and water. The pizza was full of ingredients but crust was thick. Mango juice was tasty. Staff are friendly and polite.
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alaa saeed
Amazing place, perfect quality control and portions, very fine service and tasty food. would definitely recommend. special thanks to Mahmoud and Shehab!
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Dr. Dentist Sherif
Pizza terrible
Ingredients very very few only bread sauce and cheese
I guess they should consider hiring better pizza chef to keep offering pizzas in their menu.
Very disappointed .
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omnia yousry
Good quality with best hospitality waitress malak was so friendly , i loved this place
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Sumaya Ridha
We ordered the goat cheese salad, which was ok nothing special, but the beef burger was terrible, the beef patty was a bad quality meat and the color of almost black with too many spices.
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Esraa Belal
I can’t evaluate the food because we wanted to order some desserts but they didn’t have anything except for the apple pie.
The blueberry smoothie was very good. The cappuccino was fair.
The atmosphere wasn’t as expected. The location is full of noise.
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Pequena Ternura
nothing special, ordinary cafe! The waiter and service were very upset! I was waiting for my salad for 40 minutes! I asked where my salad was after 30 minutes and by the look of the waiter he just forgot about it! I had limited time and I was hungry! I do not recommend, I visit last time this place!
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