Marcelino Perez
This Cafe Rio is a Hidden Gem that serves real tasteful Mexican Food the price is right and you get a tasteful meal that is priceless
The Hrs are 10:30-9 Sunday trough Thursday
And Friday and Saturday close at 10pm
If you are A Mexican food lover this the right place to crunch you craving.
I can guarantee you that the service is exceptional that is complimented with the food.
… moreCarolina Gallardo (Carol Ƹ̵̡Ӝ̵̨̄Ʒ)
Gilbert is the definition of excellent service! He always greets customers with a big smile and such a positive attitude. He is friendly, patient, and truly makes every visit enjoyable. We always look for him when we go to Café Rio because his kindness and professionalism make the experience even better.
Also, the food is amazing, it’s the place that tastes the most like real Mexican home cooking. Tiene sabor de hogar.
… moreVox Populi
I’ve been here tons of times. I love this place.
This is my first negative experience and it was 100% because of 1 person here. The bad rating is to hopefully catch the attention of a manager.
This one employee seriously sucks at his job. And guarantee it is because he doesn’t care at all about what he is doing. He seems miserable and it’s reflected in his performance.
He couldn’t hear me a number of times and then I realize he has earphones in his ears (see picture). Like… how is this allowed? Then I get home and find chunks of romaine stalk in my food (see picture).
Whenever I see this guy here, I am going to just turn around and walk out. Super disappointing experience.
… moreDalton
My order has been late the past two times I ordered and this time they forgot all the salsas with my queso (not the first time that has happened). On top of that the food was cold and the presentation was awful. Also black cilantro. Adding another pic for lack of chopping skills… literally kept the root of a scallion in the pico. They were also out of black iced tea as icing on the cake.
Food quality is terrible, quality control is non existent, service is bad, and I emailed their customer care and received a generic response. Just avoid this place hopefully it closes soon.
… moreTEE ARCHER
This was my first time at this restaurant. I was visiting California for a conference and decided to go there. I must say it was a very pleasant experience the employees were very helpful and friendly. I would recommend this place. It reminds me of Chipotle.
… moreDannielle Fewster
I dont know what is happening to Cafe Rio but this is my second bad experience now in less than 2 weeks. I received a store credit because my last mobile order was completely wrong and we didn’t realize until we got home. They gave us someone else’s food!!! So I tired again today and oh man what a let down. I got home to eat my tacos and noticed they were completely burt to a crisp. Not only that something was terribly wrong with the chicken. Tasted like someone spilled a whole container of salt in the recipe. To a point it was inedible. Not only that my salsas were spilling in my bag and the size of guac that was to come with my tacos was less that a teaspoon which is disappointing for the $3 price. Not sure if I am going to give you guys a 3rd chance. Getting fed up. It is a bummer because I really like your food.
… moreJessi-Kiah Spears
This has been my favorite location since moving to orange county in Feb 2023 and I’ve been ordering the tortilla soup with pollo asado since it was added to the menu and today is the first time being told I can’t order that. The woman did make it with pollo asado but told me don’t order it no more but why when it’s an option on the menu would there be no way to charge for it? Something cafe rio should fix in a hurry. Nothing against the store but if I can’t order what I want no point in returning which sucks because I do love the food here.
… moreM B
I’ve ordered from this location a few times. They consistently get my order correct and the preparation is quick. All the employees are very friendly and happy to give you extra cilantro or free toppings for your take out order that you can’t select in the app. They acknowledge you when you enter and don’t leave you waiting for a long time before asking what your name is for to-go orders if it’s not already on the shelf. Will continue to frequent this location!
… moreAlex Song
The food is delicious and offers great value for money.
… moreM H
We were the only ones in there for lunch. We grabbed two kids meals for my boys. The staff was super friendly. When we got back to our table, I realized we had skipped the lettuce and salsa part of the prep so I ran back up and they had no problem, tossing some in a little tin for me to put in their tacos. The boys had drinks and we noticed the Horchata was empty and they refilled it right away. It was clean. It was empty. There was no line. We didn’t have to wait. It tasted good. That’s good enough for me.
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