Fast-food chain specializing in fried chicken, plus catfish, hushpuppies & desserts.
Address and Contact Information
Address: 1425 N New Rd, Waco, TX 76710
Phone: (254) 753-4805
Website: http://www.bushschicken.com/
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Bush’s Chicken – N New Road – Visit Waco, TX
Fast-food chain specializing in fried chicken, plus catfish, hushpuppies & desserts. address 1425 N New Rd, Waco, TX 76710 phone +1 254-753-4805
Reviews
Bonnie Terrell
Tonight my daughter stopped and got a big box of tenders and the redish brown curly hair all over the tenders I found ended my hunger . Then picking up another one and it had two hairs .
Last time horrible customer service but way better then finding hair !!
I went a month ago and it was horrible.. thought I would try it again and it’s even worse…I won’t be back to this location again. The picture shows what I got… 6 of the tiniest tenders ever. 16+ dollars and I will need to eat again to be full. Lame is a understatement for this location.
… moreLast time horrible customer service but way better then finding hair !!
I went a month ago and it was horrible.. thought I would try it again and it’s even worse…I won’t be back to this location again. The picture shows what I got… 6 of the tiniest tenders ever. 16+ dollars and I will need to eat again to be full. Lame is a understatement for this location.
Maria Deanda
I ordered 8 pc liver meal my livers were cold and hard looked like they being cooked a long time potatoes were cold gravy cold just got to work and dump it in the trash. Never going there again
… moreVirginazamora Perez
Restroom not clean no paper towel dispenser in the restroom stinks in her so I go to the lobby go to the counter to order Mexican girl blue shirt glasses just ignore me walk by twice. Everybody else in the cubbyhole where all the teaser at the boy got a drink set it down instead of asking me or saying be right with you just go towards the chicken two Mexican guys cooking chicken just standing up and talking I was gonna take a picture when I was walking out the door of everybody in the corner not doing anything ignoring customers, but as soon as they saw me got the camera they all they all moved
… moreSusan Gonzales
Just picked up a chicken tender meal. This was the thinnest strips I have ever purchased anywhere. Absolutely horrible. Most of it was crust and very very thin chicken. More like shredded. Not worth the price at all. Very disappointed
… moreSabriya Mainor
I wish I could rate 0 stars after the service my family experience at the new road bush’s. After ordering a gallon tea but only being charged for a regular, my brother came home to discover we didn’t get any fry’s. My sister made the drive back with the recipe and the works asked her if she knows who took the order, she responded no and he asked when she made order even tho she handed him the receipt. He then walked around and asked each worker who took the order. After about 5 minutes a new worker handed my sister a box of fry’s. She politely asked for a complementary brownie for her troubles and the original worker came back and said “no we can’t give out free food because we’ll loose money.” So my sister asked for a coupon for her next visit and he said they come in the mail. She then asked for a manager, learned that there where two and reminded that they can’t give out free food. The managers where never involved in this interaction. Also the fries had no salt. As you can see we spent about 60 dollars and drove up there twice. This is not about the complementary brownie, but about the lack of professional costumer service.
… moreTommy Emery York III
I love their chicken tenders! Sweet tea is great. And you have to try their corn nuggets!
… moreOH BOY
Southern hospitality? Half dose for full price? Or is it systematic cheating of customers when out of 8 gizzards the top 4 is sort of looks like gizard in like and size the bottom 4 is gizzard popcorn, it’s like you just covered the bottom half with top half, it’s intelligent insulting this operation to say the least, 3 – 4 popcorn gizard =1 gizard, cheating 35% on the paid portion?! Even their box itself got 35% smaller so it’s systematic just they forgot to tell us that you get less for the same menu price, much less sadly! I have not join the pay more get less health club just yet no offense!
… moreDale S
The service was efficient and on point. I was served by the asst Mgr, who was pleasant during the exchange. The drinks and food came out at a more than reasonable time frame. I also liked that I had easy access to sweetener and didn’t have to ask for it. I was able to get in and out of the restaurant quickly.
… moreSelena Gomez
I have been a fan of the bushs franchise but over the years it has gone downhill tremendously. I can’t pinpoint if it’s only the bush’s in my hometown Waco but it’s truly disgusting. The fried portion of the chicken is not crunchy at all, the chicken smells awful almost like if it’s been sitting out in the heat for too long. Mona step up the quality of your location, it’s declined. Poor service & poor food quality.
… moreEliza Gonzales
Drive-thru order: 3pc dark meat chicken combo with mash potatoes & gravy. Co- worker wants order of fries.
I’m brought combo with fries and MP gravy IN THE SIDE. NP, but I’m paying $2.50 for 20 wedges of FF??!! I tell young lady and she takes box back (me thinking she’ll remove fries and give me a FULL order separately). She brings back box with fresh fries IN it…WHAT???
And, she’s talking to someone telling them, “Well, they complain that we overload the fries.” I did not complain. Just asked you to correct my order.
AND, customer’s right here, ding-aling. She can hear you! (Would love to insert emoji here).
Worst part? They throw my receipt in with fresh fries. How many hands touched that receipt? Ink was fading already. That’ll show me. Wow! Nice touch…NOT!!
… moreI’m brought combo with fries and MP gravy IN THE SIDE. NP, but I’m paying $2.50 for 20 wedges of FF??!! I tell young lady and she takes box back (me thinking she’ll remove fries and give me a FULL order separately). She brings back box with fresh fries IN it…WHAT???
And, she’s talking to someone telling them, “Well, they complain that we overload the fries.” I did not complain. Just asked you to correct my order.
AND, customer’s right here, ding-aling. She can hear you! (Would love to insert emoji here).
Worst part? They throw my receipt in with fresh fries. How many hands touched that receipt? Ink was fading already. That’ll show me. Wow! Nice touch…NOT!!