Burrito Loko & Mofongo Express

  3.8 – 89 reviews   • Restaurant

Social Profile:

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Burrito Loko & Mofongo Express 06053

Hours

Sunday11 AM–8 PM
Monday11 AM–8 PM
Tuesday11 AM–9 PM
Wednesday11 AM–9 PM
Thursday11 AM–9 PM
Friday11 AM–10 PM
Saturday11 AM–10 PM

Address and Contact Information

Address: 1470 East St, New Britain, CT 06053

Phone: (860) 348-5223

Website: http://burritolokoct.com/

Menu Photos

Order and Reservations

Order: Order online

Photo Gallery

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Reviews

Naa Sahin
Stopped in for something quick. When I walked in the place was empty. Should have been my first clue. There was an employee sitting and eating their lunch. I waited at the counter for a few minutes. When the employee noticed that no one else came out to take my order, they got up and took my order. I appreciated the fact that their break was interrupted but what I didn’t appreciate is the fact that this person did not go and wash their hands before taking my order. I ordered 2 empanadas, one beef and one chicken. The menu said that they were fresh but the employee went to the freezer and pulled out 2 frozen empanadas on parchment paper. Again, they did not wear gloves nor did they wash their hands. The employee deep fried the empanadas for a few minutes and dropped them directly into a small lunch sized paper bag. The oil was seeping through the bag before it was handed to me. They were $3.00 each. To my surprise, there was also cheese (yellow, yuck) in them which I wasn’t expecting nor did I want. Unfortunately, I did not like the taste of either empanada. I could not finish. They were very small for $6 bucks and there was a weird aftertaste. The positives are that the place was clean, the server was nice despite not using gloves or washing hands. I wanted to like this place but if you mess up empanadas, I ain’t coming back.
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Michelle
I came here to grab a quick lunch and really wanted their vegetable medley (roasted zucchini, caramelized onion, mushrooms, bell peppers in chimichurri). When I walked in and requested it, the man at the register just nodded and featured at the other end of the line, saying to pick my rices. I selected my rice, beans, etc – I was a bit surprised because I thought it was a set entree but figured they allow you to customize it before throwing the listed items on top. I repeated twice that I specifically wanted the medley with the zucchini and mushrooms. Him and the other man who began making my bowl just nodded and asked me to pick what else I wanted. I asked if guac was extra with the meal and the guy said they wouldn’t charge me for it. I thought they were being nice since I clearly hadn’t been there before but then they started closing up my bowl and I asked if the zucchini, mushroom, caramelized onion was all going to be on the side? They then told me they were all out of it. I told them I didn’t order a custom bowl, I specifically wanted the vegetable medley. I work at a Mexican restaurant that serves basically the same thing as their vegetarian build your own so I wouldn’t spend money on it unless it had stuff I wanted like the items I repeated! They just kept saying oh well we won’t charge you for guacamole. I still felt too bad to let the food go to waste but I told them they should tell people when they’re out of something rather than just guide them to a bowl and make it an awkward experience where a customer is given something they didn’t ask for. Based on the prior reviews (especially the takeout) this is something this business does regularly. The food was okay (chopped tomatoes seemed a bit unevenly portioned) but the whole experience was feeling tricked into getting something I didn’t want. The free guac just wasn’t enough to compensate for that since I would’ve been fine not getting any guac if it meant I received what I ordered. I hope they are more upfront with their future customers.
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Victor 223
Beria tacos was really good
Took a while for them to take my order but it’s because they were doing Mobil orders
A bit pricey, 8 tacos for $45
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Rachel Melluzzo
12/10!! This place was amazing! The service was great, they were very friendly and helped me narrow down my options on what to get! Nice atmosphere and the food was absolutely delicious!! I highly recommend & will be going back many times!!!
I got food for 3 people and it could probably serve 5! Good portions sizes!!!
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Anita Vazquez
It has parking, it was organized and clean when we came in, and they were friendly. I had the tri-fongo and it was amazing. Even the presentation was nice. We had also some empanadas of pizza and they tasted great too. Highly recommend.
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Mark Santiago
Great food, excellent service, and proper handling if food. Clean establishment never stops making sure everything is clean before they prepare your food. Yes their slow but food made fresh is better than processed.
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Taylor D
Restaurant didn’t make my food because I asked for them to cancel it seconds after it was put through. They claimed they did not know how to cancel the order through Uber Eats. I explained I made a mistake and selected the Restaurant in the wrong town and that I have a newborn baby and can’t drive that far out. This Restaurant got paid for food they didn’t make.

Will be reporting you to the better business.
Disgusted.

Expecting phone call back from manager… will change review if they do what is right and refund me.
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sierra r
I wish I took pictures of my food but it lasted not even 5 minutes the way I chowed it down. The food is fantastic even the desert too. The employees are super kind and helpful. The store is super clean. You wont regret eating here!
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Drew Harris
I ordered from the menu, no added items, then at the register I saw i was charged $2 extra for the chicken that was listed in the bowl description. When I pointed it out, the guy acted like he did
not understand, and when I read the menu to him, he said, “I just pushed the buttons on the register. I can’t do anything about it.” I won’t go again, even though the food was decent.
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Vinny Degrandi
Placed a order a few days ago and they got it wrong tried again today and not only did they get it wrong they for got to put meat on my bowl like what did I just pay for a bowl of rice with sauces?
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