Mario Gonzalez
Why does my sandwich look nothing like the one in the picture? Does the lettuce and cheese cost extra? And who the heck took my other patty???? What in sweet Billy bob Alabama arm and hammer type shenanigans are going on in there?
… morejosh stewart
I normally stop by this location for breakfast. I usually look forward to it. Today I was greeted with a locked lobby despite the hours posted saying it should be open. The staff member tried to tell me to go through the drive thru. I cannot in a trash truck. Thanks bk. Ffs
… moreKim Wood
I really like the workers here. They are the right kind of personable, speed and don’t make errors. Other places take forever to get through the drive thru this place does it right. The upgrade looks really nice too.
… moreDeShawn Bromfield
Anything less than 5 stars java joke. This is the best Burger King in Anchorage by far.. The staff is so sweet very caring. I’ve witnessed people come in with no money and leave with food. They literally would give you the shirt off their back. As a store owner and business owner this is the ultimate compliment. I literally travel across town just to go there and I’m there a few times out the week.. Greatly appreciated and good work guys ❤❤
… moreBlu Shark
The burgers were not fresh, the buns were dry like they had been sitting out all day. The burger was actually cold to the touch. My boyfriend also thinks he may have gotten food poisoning. I wasn’t expecting much and I’m still disappointed.
… moreAndrew Bradley
Honor the posted hours (or don’t post them). Yes there is risk in opening the restaurant doors especially when the building is not ideally staffed. A professional way to manage this is to absorb the risk and not inconvenience customers. Use cameras and have staff call the police if there’s any disturbance or disruption. If you can’t trust staff to do that then what can you trust them to do? Otherwise this is a fine place.
… moreMark Kunz
Probably the worst BK we’ve ever been to. I know it’s fast-food but the burgers didn’t taste like food at all.
… moreAmber Brown
The new manager from Wasilla that was at this location on 8-14-24 @ 8:35PM sucks at Customer service & isn’t right for this job title. She was extremely rude, made assumptions that I was wanting a refund when all I asked was “can you please make sure the chicken in wrap is a decent size?” The white lady said “they’re already cut up, nothing she can do” that’s when I said I have a photo of the size I got yesterday & the size was unacceptable, I got this small piece of chicken & it was all tortilla & we received a single bacon cheeseburger when I paid for a double. She told me I wasn’t getting a refund which I didn’t ask for, I wanted reassurance I wouldn’t get a small piece of chicken in both my wrap again, this isn’t the first to happened but she’s the only 1 that made it an issue. I asked for her name then she said “I’m not giving it to you, I’m the manager, I don’t have to” She canceled my order & told me to have a good night. I’ve been coming here for YEARS & have NEVER had a problem at this location. The Samoan ladies are amazing! They have such a positive attitude, they’re the true definition of amazing customers service, I only come to this location bc of them. 1 of them need to take the manager position from this white inexperienced manager. They hear me out if a problem happens & we fix it without an issue but nope, not this Wasilla “manager”. I just wanted reassurance that we’d get the proper food/size but she ruined my experience. She doesn’t know how to de-escalate. She escalated this situation, she got upset, I cried due to feeling unheard. It was uncalled for, so I’ll be looking to contact the owner about this New manager from Wasilla.
… moreJay Junior
They have a nice scam going. Take your money, give you whatever they see fit. Won’t refund your money at all. Corporate is aware of the scam as they will offer credit only. No contact numbers on receipt. No one answers the phone. No one will give you their name to dispute anything. The management is atrocious. I have never been verbally assaulted by someone so quickly. It’s almost as if she does it on a daily basis since younger years. Yelling and screaming like a child. There is no office contact in Alaska. They have done a great job of scrubbing the internet to see who the owners are. Save yourself the trouble when your food is wrong, take a Pic of food with receipt and send it to your bank to dispute the charges. THEFT IS NOT OK BURGER KING. We learned that in grade school!
… moreMary
Went back about 7 days ago ,got sick! ALso new woman just, rude, nasty, and after I got my food the next day or two later I got VERY sick . It USED to be Take out, well made, delicious, with lettuce, onions, pickles, mayo Jr.burger, and 2 chicken sandwiches@ 2 for 7$s , and very nice, welcoming people that work there.
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