Jenifer Wittman
staff was very patient while my daughter ordered her food (she’s 13 but has social anxiety). they were very knowledgeable and helpful while she navigated through the order. cleanest bk we’ve been in. the bathrooms were pristine. food was made how she ordered and tasted perfect
… moreLyndacan
This review is for one particular, outstanding employee named Jude. I had previously had a very bad experience in this location but today with Jude waiting on me my experience was all good. Management should take note. Thank you Jude for helping me. By the way, most of the employees here are very nice and helpful. One manager is not.
… moreSarah Nelson
Ordered my food and the person taking my order gave me the total for $6 more than the total owed. I explained to him that he had overcharged me, and he said that he had not, he had put it in the computer correctly. I did the math for the order out loud so he could see the discrepancy. I asked him to void my order and re enter it, and he did it correctly the second time. I then pulled forward to the window and handed over my credit card… only to get a receipt back where I was overcharged. I asked for a refund and was told that I could not get one because there was no manager on duty. The person working told me I had to surrender my receipt to him if I wanted a refund when the manager returned the next day. I said I would not do that because if I did not have my receipt I could not prove that I was frauded. So, he allowed me to take a picture of the receipt and then he kept it. I drove away from the window only to find out that I had been shorted food from my order (frauded twice in one order!)
Zero out of five stars, do not recommend. If your service frontline is unable to fix a customer service problem created by your technology, then you have failed as business. Also, a basic quality check requires you to count the number of items in a bag before you hand it to a customer.
… moreCharissa McGinn
I definitely understand and agree with a terrible reviews. Decided to stop on my way home from work, the soda was warm and clearly needed to be changed out as well as no ice. Received the wrong chicken wrap. Which also had a sad piece of chicken in it. If the size of chicken isn’t decent don’t even bother…. And the fries were disgusting. The oil hasn’t been changed for quite some time and you can tell.
… moredarcie shupp
Always seems like there’s a good deal you should try the 3 for $7 it’s the original chicken sandwich and the junior Whopper you choose which three
… moreChris Tucker
Most fast food restaurants usually get rated only when there’s a complaint. Well, I’m happy to tell you that everything in my experience was top notch! I ordered through their app at 8:43pm. I picked up my order 2 min later in the drive through and got everything I ordered exactly as I customized them. Expertly wrapped burgers where hot and delicious as I expected. Great job guys!
… moreStephanie Ross
The workers are friendly and seem to be having lots of fun. The food is standard fast food. The inside is big and spacious.
… moreBeth Reis
I ordered the fish sandwich combo with no pickles. I asked for the fish to be freshly cooked and I didn’t mind waiting. They said the fish is cooked fresh. What they did was quickly microwaved it and removed the pickles from the sandwich. Also the french fries were cold. The diet coke was great
… morePeter Carlesimo
The BK on 99W in Tigard is extremely easy to see from the highway and to get to.
And it is convenient to both I-5 and Hwy 217.
Currently they’re offering Drive Thru, Mobile Ordering, and Delivery.
The food has been hot and fresh and everybody has been friendly.
Stop in for that flame-broiled taste!
… morePedro Figueroa
I just landed from a fight and ordered a #5 combo witch is 2 burgers and they only gave me one no refund or anything rude
… more