Bubble Tea
[Added]
They have very good shakes. Whenever I want shakes, this place is my go-to. If I were the store manager, I would put up a sign promoting their shakes!
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Have been here a few times. I found that the best time to visit here is in the day. The food was fast served and not stale. But if I visit here late in the evening, the food quality decreased.
… moreDan Brucks
I generally like Burger King, but the last time I visited (yesterday) they fell flat on their face. I went through the drive through on my way home and I was the only one in the drive through, not another car to be seen. In fact there were just a couple of cars in the parking lot. I was very specific about my order (I like to have it my way), I was greeted with a disinterested voice and I said “ I would like a double Whopper with cheese and bacon combo, a LARGE Root beer, and I would like to substitute LARGE onion rings instead of fries please (again, I like to have it my way). The order taker did NOT repeat my order so I proceeded to the first window and again was met with a disinterested young man who took my card, returned my card and tried to give me a SMALL drink. I corrected him and said that I wanted a LARGE like I ordered, he sneered and disappeared for probably 2 minutes (remember I said that there were few people in the restaurant). He returned with a LARGE drink, hesitated and again left me waiting for my food. No one was behind me in the drive through so they were not busy. I finally got my food and started to go home to enjoy my meal. As I reached into the bag to enjoy my onion rings I was met with a barely lukewarm ring. I closed the bag and thought that I could just microwave the onion rings a little to bring them back up to temperature when I got home. At home I found the rings container half full of French fries and just a few (less than 10) rings. I decided to start my Whopper but it was cold so that had to be “nuked” also. I took all of the condiments off (because they don’t microwave well) and didn’t find any cheese and the bacon was also missing! When I looked at the receipt, it said “double Whopper w/cheese (no mention of bacon), a SMALL drink, and a SMALL onion rings with zesty sauce. He never asked me about my choice of sauce when I ordered, I had to ask for ranch after the bag was handed to me. I was very, very disappointed with the food and service at this Burger King where I usually get good service. As a side note, I don’t litter and there wasn’t a garbage can available on exiting so my paper straw trash had to come home with me. Burger King must do better!!! I am hesitant to return to this location because of my experience yesterday.
… moreHannah Clark
Came to get some food tonight and Drive thru menus were turned off. No one was talking at the speaker except an automated voice. I drove up and seen 2 people standing in the kitchen area.
There was also a car behind me and we were just doing laps around trying to get the workers attention to order some food. Super disappointing that you advertise 24/7 when clearly that’s not true.
… moreMarty A. Franklin, DSP
The whopper meal I received was ice cold, and wasn’t sure why they had pickles on it, considering I’m allergic to them & I told them when I ordered. I’m so grateful I caught that mess up. Maybe they outta pay more attention to their job details.
… moreTony Burton
I don’t often eat fast food but this weekend I went to 2 separate restaurants in Reno and had COMPLETELY different experiences. I went to Taco John’s and loved the experience (see my Taco John’s review). The food at Taco John’s was delicious, inexpensive and the service was above average. Burger King was a disappointment in all of these respects. I’d watched a Whopper history video on YouTube over the weekend and was curious to see what Burger King’s sandwich was about since I hadn’t had one in probably 15 years. I ordered a Whopper meal, substituting a shake for the soda pop. This was just over $12! The employee I dealt with was very unenthusiastic and seemed to be in a bad mood. Upon receiving my food, the sandwich was lukewarm, which was the first time I’d ever experienced this and the fries tasted as if they were 3 days old. The shake was the worst I’ve had in years, as well. So, it’ll be at least another 15 years before I go back to BK.
… moreAnnie Aranda
Don’t use the app to order your food for delivery because it will be cold. Twice I used the app and got cold food and my food delivered late. I only complained after the second cold delivery because it wasn’t a big deal but twice is ridiculous. I was only offered a $5 coupon for my next purchase when it was $35 worth of cold food. Both deliveries were from this store and both times our food was late and cold.
… moreXavier Young
The service is amazing, but good god. The food is just disgusting and way over priced, I got the cini minis ( and i love cinnamon rolls) but these were just disgusting. They tasted like a 5 year old girl made them with her play kitchen she got for christmas. I also got the texas whopper, and that thing was just gross, the meat quality is just aweful. Its all fat, no lean meat at all, I get if it was cheaper, it would make sense, but they charge for $14 for this below average quality burger. Did I pay for for all this and eat it? Yes. Am I going to ever eat it again? No way!
… moreT_Angel
Kid at the window that has piercings has a terrible attitude. Bro,If u don’t like your job do not work there. Terrible customer service from the speaker to the window. I just came to get my food i didn’t cut your check.
… moreDori Holmes
Who is this that works here? This lady is rude and can’t perform basic duties. She dropped my card and misgendered me when I asked her to please make sure I have it. There are some seriously hateful people here. They refused to give me my food as a dasher. I need some outreach from this location ASAP. I have put in a serious complaint with Door dash too.
… moreEric Burris
The bro at the drive thru was great. Great atmosphere and service, thanks bro.
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