Brandon
This burger king is never busy. The staff is always good, I come here on occasionally and everyone is always in a good mood. The parking lot does have limited space most of the time since it shares parking with the business next door. If you go there its best to go through the drive through.
… moreShop Report
As people who started in fast food, who regularly tip and who understand mistakes often happen and can easily be resolved; this location hired two individuals who obviously hate their jobs, dont enjoy working in customer service and dont care about the stores reputation which has been very apparent. Our order was taken inaccurately, which is common we did not get s receipt until after we requested it to ensure the order was correct (it wasnt); when we mentioned that we were missing one single drink, we stated we can pay for it right then and there (Not asking for a whole new meal to be made) and the cashier asked the manager who rolled his eyes and obviously told the cashier not to, we were then told no he couldn’t add the drink and that we would need to get out of the line because they had people waiting behind us that they had to take care of (3 cars behind us). We weren’t in the line longer then they made us wait for drinks and food so it was not like we have been in this line nit picking or taking up time from anyone else’s order. I guess a good work ethic is no longer required at level entry jobs, at this point its apparent that customers are not prioritized by these individuals in return this establishment. Other fast food restaurants can provide a much more pleasing and satisfactory service because they still value their customers.
… moreAuriella Ortiz
I went today for lunch with my fiance and the team was beyond amazing. I went for the Spongebob meal. And I was just happy to be here, the staff treated me so nice. And I didnt realize the adult meal didnt come with a toy so I went asked. The team gave me one because they could tell I was such a huge fan. I just want to thank everyone here for being so kind and thoughtful. You guys made my whole day! I am definitely always coming here
… moreBernice
We went through drive thru and it was fairly busy. However, we waited for at least 10 minutes at the speaker waiting to be serviced. There were also cars waiting behind us. They seemed to have gotten then line down, as the cars before us all drove forward and away, but we STILL waited a few more minutes before someone took our order, right as we were about to drive away. There was no apology, no explanation, just order and go. Then, as we got the window, we were given the wrong drinks! I’m not sure whats going wrong in there but they gotta get it together.
… moreCassandra Apodaca
I came to try the new Strawberry Shortcake pie and they were out. I came a guide on another visit to try the apple pie roll and I heard she pie. Unfortunately, they were short four pennies. And didn’t have the correct change to pay for my order. But the cashier was terribly rude. Saying it was only 4 pennies trying to steal from me. I don’t owe them 4 pennies for anything.
… moreMatt Troxclair
6 meals in 6 weeks only 1 was good. Today it was old and cold fries and an old whopper. No one wants cold food! Last 5 visits it was orders that were not correct given the incorrect items or allergens were not removed What happened to this bk? Used to be good. Have it my way? Not here!
… moreKenneth Loop
This was my first time ordering from this BK in Albuquerque, and just might end up being my last. Put in an online order of the Bacon King meal, through their app at 6pm for a pickup time of 6:15pm. I arrived at 6:20, an employee was walking to the front, saw me and ignored me. After about 30 seconds of waiting at the counter, the same employee finally greets me. I gave him my name for the order, and it’s not done yet. I have to wait about 5 more minutes before it’s completed. I get home and the fries are hard, but taste like they just recently left the fryer. They were much harder than normal. The bacon was overcooked, and there was WAY TOO MUCH ketchup and mayo on the sandwich. I had to scrape the excess off the bun.
… moreLilly Lenses
Great clean environment! Well made delicious food! Excellent customer service!
Nearby shopping and car dealerships convenient location! Will come again!!
… moreDeviniti
I went to buy food during my lunch today and they took more than 10 minutes to give me my order and they still gave me my order wrong. My sandwich was made wrong and I was still missing some of my items, I didn’t have time to go back so I kept calling but no one picked up the phone. This is ridiculous!
… moreLevi Chavez
Excellent restaurant. Clean, friendly staff, efficient and food prepared to above satisfaction. Highly recommend.
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