gabrielle higgins
I’m concerned a staff intervention is needed at this location. It was not busy but staff struggled to do their jobs. They entered our order wrong initially, which was corrected before we paid. However, the woman working at the window (who had her tongue hanging out for some reason), vanished and a man appeared, trying to charge us a second time. We showed him our receipt and informed him we already paid. He then began roaring at the car behind us and told us to pull around because they were making us fresh fries. When we pulled over, there were two other cars waiting for food. The woman who rang us up then came to us and said we didn’t pay. We showed her the receipt and she apologized and went and got our food. The fries were not, indeed, fresh. Food was not bad but lukewarm.
… moreVince Rodriguez
We had just rolled into town at 1:45am and y’all Door Dash didn’t deliver that late. But Burger King was open and food was perfect. Thanks for staying open late. Out here in Southern California NO Burger King is open that late.
… moreKameljoe21
My golly the price is a Burger King happened jumped drastically. It was $25 for two people to have two meals. The upcharge on a large coffee would like $0.80 and the upcharge for milk on the meal was $0.50. I was assuming that these were options that came with the meals. The tater tot crowns were greasy meaning that the oil was not quite up the temperature and it soaked into the tater tot. The croissants they were okay and I had the fully loaded one and it would not the greatest. We generally don’t go to Burger King for breakfast but we wanted the crown tater tots. Normally we go to McDonald’s and get our favorite things like the McGriddle which Burger King apparently does not have an equivalent to it. We had to wait around the corner to get our food because the eggs weren’t ready. And this was super early in the morning. I got no cold foam because evidently they didn’t have cold foam when they a specifically if I wanted cold foam. Overall I was quite disappointed and this morning breakfast and I feel that I just wasted $25 for no reason. I’m just not happy with $25 at all. The prices are ridiculously expensive I should have went to a sit down restaurant where I would have been waited on and served by someone. I hope that Burger King and all fast food restaurants get onto the trend of doing commercial air frying as a much healthier option and lower calorie. I also believe that it would be less labor-intensive and a greater profit margin for these companies. Human error causes people to pull fried food slightly early or leave it too long which can damage the product. I’ve in my crowns were slightly over griefy which means that the pry oil temperature was cool. If you can taste grease and oil then your crowns are not cooked properly.
… moreRobert Fuller
Couldn’t finish it. Lots of red oil coming out of my food. Me and my family wanted somthing quick and good and everyone said they didn’t like theirs and my food was drenched in orange oil with red specks in it. I couldn’t finish it.
… moreSerena Thomas
Driving through Hays at night with a trailer attached. My son was so hungry and we wouldn’t fit through the drive through. The young man answered the phone and helped me by taking my order at the door. I can’t thank him enough.
… moreJesse Schreiner
Burger King was always my go to for food after leaving the bar on a night out in hays…then I had it sober a few times, and let me tell ya it’s nowhere near the same. Last night I decided to give it another go because unfortunately McDonalds had closed early. The wait time wasn’t long at all and the drive through guy was pretty friendly, but as soon as the bag hit the inside of my car, I could smell a very bad decision. Let’s just say, due to the amount of what appeared to be mayo and grease dripping from the wrapper, I drove home hungry.
… moreJohn P
Staff was super friendly, gave our dog a pup cup for free! Food was hot and fresh, even though we had to wait a little for it.
… moreKatelyn Spillman
I ordered a chicken sandwich and my lettuce was brown, soggy and very gross. Won’t be going back.
… more7 77
Horrible
The Worst Burger King food that I have had
Literally inedible
$60.00 dollars in the trashcan
Should be able to give them 0 star rating
I love Burger King but this particular restaurant has issues
… moreAn Alpaca You Know
The employees refuse to serve items that are visibly on the menu, and the GM appears to actively encourage this. Do you want to go somewhere and have a snarky minimum wage worker tell you off for ordering a burger from a burger restaurant? BK as a whole is only worth it when nothing else is open, so you tell me what it means when one is run poorly.
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