Plainsman 576
3/29/25 Noon. Quiet inside. Drive-Thru very busy. Had the coupon special; 2 Whopper Jr’s & 2 small fries. Added 2 small drinks. Cashier neutral, later a friendly one came on and even came to the table to check on us. Food was warm and came fairly quick. Strange, a floor mat was thrown up on a booth and a stack of slippery cones in the middle of an aisle & and never moved in the almost 2 hrs we were there. Nice temp inside after coming in from the windy & cold.
… moreWill Marion
If I could leave a negative review, I absolutely would.
An employee at the drive-thru window shorted my grandfather $5 and flat-out refused to correct it. That alone is unacceptable, but my own recent visit was somehow even worse.
The parking lot was covered in garbage like it hadn’t been cleaned in days. The windows of the restaurant were filthy and smeared. The entire place looked neglected and poorly managed.
My order was completely wrong. Food was cooked incorrectly, and items were missing altogether. When I brought it to the male manager on duty, he was dismissive and unapologetic. Instead of taking responsibility, he implied it was somehow my fault for not double-checking the bag or inspecting the food before leaving — as if customers are supposed to manage the kitchen themselves.
The rest of the staff were rude and unprofessional. On top of that, the music was blasting so loudly it made the environment chaotic and uncomfortable.
This was, without exaggeration, one of the worst restaurant experiences I have ever had. Completely unacceptable from start to finish.
… moreMoua Her
Had to repeat my order 3 times over the mic just to get it wrong when we got up to pay. In the middle of trying to get it fixed, they countinulissy got the order wrong even face to face. I swear, are they chopped? Or distracted? Because the hispanic guy that was taking pay had a white iPhone headpiece in one ear and the drive thru headseat on the other! When i finally got my my food after driving away, i noticed that my fries were MIA as well…. Lastly, i swear this original chicken sandwich should be toasted on the inside and not on the outside( seasame seed side!)…
… moreMonica Posten
I went in Friday December 4th about 10:30 to the Oakdale MN location. The website states the drive thru does not close until 2. I ordered a rodeo burger meal. When my husband pulled up to the window the fry warmer light was off, the fries were hard and cold. My burger felt as if it had been sitting out, the burger was cold in the middle.. Never again,this place has really gone down hill.
… moreLawrenz Ker
It states it open until 2am. I go through the drive through at at about 12:30am and no one talks through the drive through microphone. I pull up to the drive through window and no one is to be found. Open signs are all lit up. Please update closing times if it is closed.
… moreRobby Vang
Ordered online and went through drive thru as only customer. Ordered limited Franken Sundae with vampire nuggets. Upon pickup, was notified the purple syrup wasn’t available, but cashier says can still provide oreo version. Once received, didn’t have any popping candy nor oreos and was only vanilla with chocolate syrup. Then was also told no spoons and was handed a fork. 3 strikes in one order. Wth?
… moreRyan Schmidtz
The servicer stinks they gave me lettuce on my chicken sandwich that was slime didn’t even look like lettuce. I’ll go there again when I hear there’s new managemen. in order to post this I have to give it one star .
… moreluis toro
No organization and the place was dirty floor in the service erea, no motivation. But I understand that place doesn’t pay enough but the manager need to be a teen player. Employees they try the best but need a motivation.
… moreCary W (CW)
Recently remodeled…. however I wish this locations food was… Seriously they are notorious for having stale burgers that has discolored cheese as if it was made 8 hours earlier and left sitting unrefrigerated all day.
Last straw. Go to the KFC next to it if you are starving.
… moreHawaii 4 ever
Food disgusting! Taste old!Place gross. One of employees has long nails. He serving food at window. With no gloves on. Then . While waiting he went outside to smoke a cigarette. In front of burger King. So gross.
There going down hill. Food was bad. I had them make it over for me. Terrible!!
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