Joan Cummings
Customer service is no more evidently. I’m so tired of going to fast food places…nobody says hi, how are you, they act like they dont want to be there, a smile would break their face, and the last thing they want to do is be helpful. I asked menu questions…the guy rattled off his answer so fast I couldnt remember what he said and he wasnt about to repeat any of it. Guess I’m going to have to starve to death. These kids running these places are too hard to put up with. They either need to be fired or better yet, not ever hired to start with
… moreGage Hood
One of the best fast food places I’ve ever been to. Food is almost always super hot & fresh, usually too hot to eat at first. Super great service, Jada was very nice!
… moreDanny Moore
Sunday May 12, 2024 our party of four stopped in for a quick bite and ordered two of the Whopper Junior Dou meals. The order was correctly taken in a prompt fashion and was ready within a couple of minutes. The entire place was clean and we all sat at a booth. The fries were hot. Some of our buns were a little stale but the rest was good. Restrooms were clean and well stocked and the employees were all busy cleaning, washing windows and making sure the condiments were stocked, as they were.
… moreJus
Decided to stop by since they recently rebuilt a much needed store front. Food was fresh, drive thru was not bad even though packed out, the drive thru speaker was screaming at me and I had to yell to order that needs some adjustment. Clean place. Friendly people. The new ghost pepper stuff had zero spice to it.
… moreEvan Zack
Me and my friend had a blast, good food just cooked and amazing. I went up to the register 3 times to get the different things at different times. I am giving the review 5 stars because you guys should try it.
… moreDBMG
I got their breakfast this morning and got a bacon egg and cheese biscuit and I’m starting to believe their breakfast is better than Hardee’s now the biscuits are laced with butter best biscuit I’ve had in the while
… morePaul Holman
It has been a year or longer since I’ve eaten at any Burger King. I had a coupon and thought I’d give it a shot. The food was okay, nothing great. It will probably be another year or two before I visit Burger King again.
… moreasher levine
More than 1/2 the time, they either mess up the order or the food quality is bad. I’ve submitted a review each time to customer service and they either credit or add points very responsive. However, this is the email I received for my last experience where I ordered off the app and picked up my order and there was no cheese on either sandwich after you drive away of course. I had to go back and go inside the restaurant again to correct. They fixed it but we’re very rude and never apologized. Check out this response from corporate after not addressing it in the store.
Carissa (Burger King)
Nov 2, 2024, 12:29 PM EDT
Hi Asher,
Thank you for reaching back out and I am sorry for the issue you experienced.
We’ve checked your order history, and our payment processor has noted an elevated pattern of support on your account, and because of these repetitive occurrences, we will not be able to refund your recent order.
As a goodwill gesture, I’ve issued you 1000 Crowns to use on your next order.
Please also note, this will be the last form of remediation we will be able to provide you. I am sorry for any inconvenience this might cause you and recommend you order directly from our numerous locations to avoid any future errors with your mobile orders.
As always, feel free to reach out to BK Guest Care – we’re here to help!
Best,
Carissa
… moreKeera Anderson
only been here 3 times since living in sparta. the first time was fine. the second time the one thing i wanted on the menu they said they couldn’t make, then why have it on there? the third time they told me they couldn’t make the slush i wanted and forgot my marinara sauce that i specifically asked for. y’all’s job ain’t hard. just flip some burgers and put fries in the bag people.
… moreMarjorie Lawton
Food was good but sandwiches were on the small side like sliders. They were very good. I was really surprised at the size. Staff was nice and it was pretty clean. Seats are hard plastic so not very comfortable. Too low to ground for seniors with mobility issues.
… more